Manager, Sales Operations – Commissions
Spotify
Manager, Sales Operations – Commissions
Job Description
Sell what you love. For us and millions of users across the globe, that’s Spotify. Join the Sales team and you’ll build the relationships that help grow our business in existing markets and beyond. We don’t just sell creative solutions to our clients and partners, we help to shape them; using our expert knowledge of ad products, sales channels and the industry to impact the way the world experiences music and podcasts.
We are seeking a Manager, Sales Operations - Commissions to join our dynamic Sales Operations team! The focus of the Sales Operations team is improving business growth and performance by being the objective, trusted partner to Sales Leadership. As a Manager, Sales Operations, you will play a critical role in driving Spotify Ads’ global sales productivity, strategic planning, and operational efficiency.
This position centers on end-to-end ownership of Bonus & Commissions operations, cross-functional program management, and delivering insights that align to revenue strategy and organizational goals. The ideal candidate is highly analytical, proactive, comfortable working independently, and capable of managing complex, recurring operational programs while collaborating with partners across Sales, Finance, Sales Compensation, and Operations.
Locations
- New York, New York, United States
Salary
Salary details available upon request
Estimated Salary Rangemedium confidence
115,000 - 175,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Sales Operations or Revenue Operationsintermediate
- Sales Commissions or incentive-compensation processesintermediate
- Month-end and quarter-end commissions cyclesintermediate
- Commissions or incentive-compensation platformsintermediate
- Analytical skills (quantitative and qualitative)intermediate
- Data interpretation and trend identificationintermediate
- Detail-oriented, error identification, data validation, audit frameworksintermediate
- Microsoft Excel/Google Sheetsintermediate
- Cross-functional collaboration and stakeholder influenceintermediate
- Program leadership and alignmentintermediate
- Objectivity and discretion with confidential informationintermediate
- Organization and priority managementintermediate
- Proactive problem-solvingintermediate
Required Qualifications
- 5+ years of experience in Sales Operations or Revenue Operations with direct, hands-on experience in Sales Commissions or incentive-compensation processes (experience)
- Familiar and comfortable with month-end and quarter-end commissions cycles, including managing data inputs, resolving discrepancies, and partnering with cross-functional teams (experience)
- Strong analytical skills—both quantitative and qualitative—with the ability to interpret data, identify trends, and deliver clear, actionable insights (experience)
- Extremely detail-oriented and skilled at identifying errors, validating data, and building audit frameworks (experience)
- Strong proficiency in Microsoft Excel/Google Sheets (experience)
- Demonstrated ability to maintain objectivity and discretion with confidential information (experience)
- Highly organized, able to manage multiple priorities, and proactive in solving ambiguous problems independently (experience)
- Proven track record of working cross-functionally and influencing stakeholders at various levels, with the ability to lead programs and drive alignment across teams (experience)
Preferred Qualifications
- Experience partnering with system vendors or managing platform functionality (experience)
- Familiarity with Salesforce, SQL, or BigQuery (experience)
Responsibilities
- Commission and Bonus Management: Own the monthly and quarterly commissions cycle for Sales and Sales Support teams. Ensure accuracy of targets, crediting logic, and plan mappings while coordinating cross-functional review and approval with regional Sales Operations partners
- Insights & Strategy: Analyze attainment and commission trends to deliver actionable insights and recommendations to leadership. Ensure alignment between plan structure, desired sales behaviors, and business outcomes
- System & Platform Oversight: Act as the primary business owner for our commissions platform. Partner closely with Sales Compensation, FP&A, and vendors to manage enhancements, ensure data accuracy, and optimize workflows
- Process Improvement: Develop, document, and refine policies and processes to improve efficiency, transparency, and scalability of the commissions cycle. Identify and lead opportunities for automation and workflow optimization
- Strategic Program Development: Support and contribute to the design and evolution of commissions strategic initiatives, including plan optimization, policy updates, long-term structural improvements, and alignment to broader revenue and organizational priorities
- Cross-Functional Program Management: Independently lead and drive commissions-related initiatives across Sales, Finance, RevOps, Sales Compensation, and Operations teams, ensuring clarity, alignment, and timely execution
Benefits
- general: Flexibility to work where you work best! There will be some in person meetings, but still allows for flexibility to work from home. Come into the office 2-3 times per week
Tags & Categories
Manager, Sales Operations – Commissions
Spotify
Manager, Sales Operations – Commissions
Job Description
Sell what you love. For us and millions of users across the globe, that’s Spotify. Join the Sales team and you’ll build the relationships that help grow our business in existing markets and beyond. We don’t just sell creative solutions to our clients and partners, we help to shape them; using our expert knowledge of ad products, sales channels and the industry to impact the way the world experiences music and podcasts.
We are seeking a Manager, Sales Operations - Commissions to join our dynamic Sales Operations team! The focus of the Sales Operations team is improving business growth and performance by being the objective, trusted partner to Sales Leadership. As a Manager, Sales Operations, you will play a critical role in driving Spotify Ads’ global sales productivity, strategic planning, and operational efficiency.
This position centers on end-to-end ownership of Bonus & Commissions operations, cross-functional program management, and delivering insights that align to revenue strategy and organizational goals. The ideal candidate is highly analytical, proactive, comfortable working independently, and capable of managing complex, recurring operational programs while collaborating with partners across Sales, Finance, Sales Compensation, and Operations.
Locations
- New York, New York, United States
Salary
Salary details available upon request
Estimated Salary Rangemedium confidence
115,000 - 175,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Sales Operations or Revenue Operationsintermediate
- Sales Commissions or incentive-compensation processesintermediate
- Month-end and quarter-end commissions cyclesintermediate
- Commissions or incentive-compensation platformsintermediate
- Analytical skills (quantitative and qualitative)intermediate
- Data interpretation and trend identificationintermediate
- Detail-oriented, error identification, data validation, audit frameworksintermediate
- Microsoft Excel/Google Sheetsintermediate
- Cross-functional collaboration and stakeholder influenceintermediate
- Program leadership and alignmentintermediate
- Objectivity and discretion with confidential informationintermediate
- Organization and priority managementintermediate
- Proactive problem-solvingintermediate
Required Qualifications
- 5+ years of experience in Sales Operations or Revenue Operations with direct, hands-on experience in Sales Commissions or incentive-compensation processes (experience)
- Familiar and comfortable with month-end and quarter-end commissions cycles, including managing data inputs, resolving discrepancies, and partnering with cross-functional teams (experience)
- Strong analytical skills—both quantitative and qualitative—with the ability to interpret data, identify trends, and deliver clear, actionable insights (experience)
- Extremely detail-oriented and skilled at identifying errors, validating data, and building audit frameworks (experience)
- Strong proficiency in Microsoft Excel/Google Sheets (experience)
- Demonstrated ability to maintain objectivity and discretion with confidential information (experience)
- Highly organized, able to manage multiple priorities, and proactive in solving ambiguous problems independently (experience)
- Proven track record of working cross-functionally and influencing stakeholders at various levels, with the ability to lead programs and drive alignment across teams (experience)
Preferred Qualifications
- Experience partnering with system vendors or managing platform functionality (experience)
- Familiarity with Salesforce, SQL, or BigQuery (experience)
Responsibilities
- Commission and Bonus Management: Own the monthly and quarterly commissions cycle for Sales and Sales Support teams. Ensure accuracy of targets, crediting logic, and plan mappings while coordinating cross-functional review and approval with regional Sales Operations partners
- Insights & Strategy: Analyze attainment and commission trends to deliver actionable insights and recommendations to leadership. Ensure alignment between plan structure, desired sales behaviors, and business outcomes
- System & Platform Oversight: Act as the primary business owner for our commissions platform. Partner closely with Sales Compensation, FP&A, and vendors to manage enhancements, ensure data accuracy, and optimize workflows
- Process Improvement: Develop, document, and refine policies and processes to improve efficiency, transparency, and scalability of the commissions cycle. Identify and lead opportunities for automation and workflow optimization
- Strategic Program Development: Support and contribute to the design and evolution of commissions strategic initiatives, including plan optimization, policy updates, long-term structural improvements, and alignment to broader revenue and organizational priorities
- Cross-Functional Program Management: Independently lead and drive commissions-related initiatives across Sales, Finance, RevOps, Sales Compensation, and Operations teams, ensuring clarity, alignment, and timely execution
Benefits
- general: Flexibility to work where you work best! There will be some in person meetings, but still allows for flexibility to work from home. Come into the office 2-3 times per week
Tags & Categories