About CrowdStrike

CrowdStrike stands as a global leader in cybersecurity, safeguarding the people, processes, and technologies powering modern organizations. Since 2011, our unwavering mission has been to stop breaches using the world's most advanced AI-native platform, Falcon. This cloud-native solution delivers real-time threat detection, prevention, and response, protecting customers across all industries—from Fortune 500 enterprises to dynamic mid-market businesses. Our Falcon platform redefines endpoint security with cutting-edge AI, behavioral analysis, and managed detection services, ensuring businesses stay ahead of sophisticated cyber threats. At CrowdStrike, we're not just a cybersecurity company; we're a mission-driven team committed to innovation, customer obsession, and community impact. Our remote-first culture empowers CrowdStrikers with flexibility and autonomy to own their careers while contributing to a safer digital world.

Role Overview

As a Sr. Account Manager, UK, based in Reading, United Kingdom, you'll play a pivotal role in ensuring our regional medium to large enterprise customers thrive with CrowdStrike's next-generation endpoint technology. This full sales cycle position focuses on proactive customer advocacy, driving high adoption rates, and balancing renewals with new growth opportunities. Partnering closely with our renewals team, Customer Success, and Managed Services, you'll maximize value from the Falcon platform, uncover upsell and cross-sell whitespace, and foster long-term relationships. If you have a passion for cybersecurity sales, a relentless focus on customer success, and experience selling to technical audiences like engineers and IT security pros, this role at CrowdStrike is your chance to shape the future of security.

Key Responsibilities

• Serve as the primary point of contact for clients, collaborating with internal stakeholders like Customer Success and Managed Services to deliver expected value from Falcon deployments.
• Manage the full contract renewal cycle—from initial meetings and negotiations to signatures—ensuring renewals at escalated ARR rates.
• Achieve quotas for new sales growth by identifying whitespace and creating compelling, value-based presentations for upgrades and cross-sells across the CrowdStrike portfolio.
• Act as a customer advocate, building relationships with key stakeholders and creating new champions within accounts.
• Devise and execute tailored account strategies to maximize growth, while providing high-touch service, including escalations and support coordination.
• Consult with customers to recommend additional Falcon solutions, driving increased ingestion and platform adoption.
• Deliver actionable feedback to Product Management on feature requests and enhancements based on customer insights.

Qualifications & Requirements

To excel as Sr. Account Manager at CrowdStrike, you'll need proven full sales cycle experience in account management or net new logo acquisition, particularly selling complex solutions to technical audiences such as engineers, IT, and security professionals. A strong track record of running discoveries, handling objections, implementing multi-faceted strategies (including channel partners), and closing deals is essential. Familiarity with sales frameworks like MEDDPICC and Sandler is highly valued, along with a history of exceeding quotas in individually focused, metric-driven roles.

Success demands the ability to juggle diverse tasks in a fast-paced environment, quickly mastering new concepts with technical aptitude. Exceptional communication skills—via email, calls, presentations, and client visits—are non-negotiable, as is comfort navigating negotiations and objections. Bonus points for cybersecurity or SaaS sales experience, where you'll leverage your expertise to position Falcon as the ultimate breach prevention platform.

Benefits & Perks

CrowdStrike leads the market in compensation, offering competitive salaries, substantial equity awards, and performance incentives. Our comprehensive wellness programs support physical and mental health, complemented by generous vacation, holidays, paid parental and adoption leaves. Professional development is accessible to all, fueling career acceleration regardless of level. Build meaningful connections through Employee Networks, geographic groups, and volunteer initiatives. Enjoy our vibrant, remote-first office culture in Reading with world-class amenities. Certified as a Great Place to Work globally, CrowdStrike fosters belonging, valuing diversity and empowering every team member.

Career Growth

At CrowdStrike, career ownership is core to our remote-first culture. As Sr. Account Manager, you'll gain exposure to enterprise accounts, hone advanced sales skills, and collaborate with elite teams driving Falcon innovation. Unlimited passion meets limitless opportunity—advance to leadership roles, specialize in cybersecurity domains, or expand into strategic partnerships. Our commitment to professional development ensures you grow alongside a company redefining security.

Why Join CrowdStrike

Join a mission that matters: stopping breaches before they start. CrowdStrike's AI-native Falcon platform protects millions of endpoints worldwide, earning trust from the most demanding organizations. Thrive in our high-energy, innovative environment where autonomy fuels success. With a fanatical customer focus and collaborative spirit, CrowdStrikers deliver impact daily. Equal opportunity employer supporting veterans and disabilities—your unique perspective strengthens our fight against cyber threats. The future of cybersecurity starts with you in Reading, UK.

Role FAQs

Q: Is this a remote role? CrowdStrike embraces a remote-first culture, offering flexibility while leveraging our Reading office for collaboration.

Q: What sales experience is required? Full-cycle account management or net new sales to technical buyers, with quota attainment history.

Q: Does cybersecurity knowledge matter? Yes—industry experience is a bonus, accelerating your ability to sell Falcon's breach-stopping power.

Q: How does growth work here? Focus on renewals and upsells to hit ARR targets, partnering with renewals for sustained expansion.

Q: What makes CrowdStrike unique? Our mission-driven ethos, AI innovation, and culture of belonging set us apart in cybersecurity.