About CrowdStrike

CrowdStrike is a global leader in cybersecurity, protecting the people, processes, and technologies that power modern organizations. Since 2011, our unwavering mission has been to stop breaches using the world's most advanced AI-native platform, the Falcon platform. This cloud-native solution delivers real-time visibility and protection across endpoints, cloud workloads, identity, and data, serving customers across all industries. From Fortune 500 enterprises to dynamic mid-market businesses, organizations rely on CrowdStrike to safeguard their operations, communities, and futures. We foster a remote-first culture that empowers every CrowdStriker with flexibility and autonomy to own their careers, blending innovation with a fanatical commitment to customers, community, and each other.

Role Overview

As a Sr. Account Manager, Italy, based in Barcelona, Spain, you will drive success for our regional medium to large enterprise customers using CrowdStrike's next-generation endpoint technology. This full sales cycle role focuses on proactive customer advocacy, ensuring high adoption rates and satisfaction. You'll balance renewals with our dedicated team, while uncovering upsell and cross-sell opportunities to expand ARR. Fluent in Italian and English, you'll serve Italy-focused accounts, building deep relationships and championing CrowdStrike's Falcon platform to stop breaches before they start.

Key Responsibilities

Customer Relationship Management

Serve as the primary point of contact for clients, collaborating with Customer Success, Managed Services, and other stakeholders to deliver expected value from their CrowdStrike investments. Act as a customer advocate, fostering relationships with key stakeholders and creating new champions within accounts.

Renewals and Growth

Manage the full contract renewal cycle—from initial meetings to negotiation, amendments, and signature—aiming for escalated ARR. Achieve quotas for new sales growth by identifying whitespace and crafting value-based presentations for upgrades and cross-sells from the Falcon portfolio.

Strategic Account Planning

Devise and execute tailored account strategies to maximize growth. Provide high-touch service, including escalations and support coordination. Gather and relay customer feedback on feature requests to Product Management, enhancing our platform's capabilities.

Qualifications & Requirements

Essential Experience

Full sales cycle experience in account management or net-new sales to technical audiences like engineers, IT, and security professionals. Proven track record meeting or exceeding quotas in metric-driven roles. Strong skills in discovery, objection handling, multi-faceted strategies (including partners), and deal closure.

Sales Expertise

Familiarity with frameworks like MEDDPICC and Sandler. Exceptional communication for emails, calls, visits, and presentations. High comfort with negotiations and a technical aptitude to master new concepts quickly. Ability to juggle tasks in a fast-paced environment. Fluency in Italian and English is required.

Bonus Qualifications

Cybersecurity or SaaS sales experience, plus advanced knowledge of sales methodologies.

Benefits & Perks

CrowdStrike offers market-leading compensation with equity awards, comprehensive wellness programs for physical and mental health, competitive vacation and holidays, paid parental and adoption leaves, and professional development for all employees. Enjoy a vibrant remote-first culture with employee networks, geographic groups, volunteer opportunities, and world-class amenities. Certified as a Great Place to Work globally, we prioritize belonging and equal opportunity.

Career Growth

At CrowdStrike, career ownership is key. Our remote-first culture provides limitless opportunities for talented individuals passionate about innovation. Advance through structured development programs, mentorship, and exposure to cutting-edge cybersecurity challenges. Whether deepening sales expertise or transitioning into leadership, CrowdStrikers thrive in an environment that values autonomy and relentless customer focus.

Why Join CrowdStrike

Join a mission-driven company redefining cybersecurity with the Falcon platform. In this Sr. Account Manager role, you'll contribute directly to stopping breaches, empowering Italian enterprises with world-class protection. Benefit from our premium culture, top-tier benefits, and global impact in a remote-first setting based in vibrant Barcelona. With a commitment to diversity, equity, and inclusion, CrowdStrike empowers everyone to succeed.

Role FAQs

Is this role remote?

Yes, aligning with our remote-first culture, though based in Barcelona, Spain, for Italy accounts.

What salary can I expect?

Estimated €100,000-€160,000 annually (USD equivalent), based on cybersecurity sector rates in Spain, plus equity and bonuses.

Do I need cybersecurity experience?

Preferred but not required; strong sales experience with technical audiences is essential.

What languages are needed?

Fluent Italian and English.

How does CrowdStrike support work-life balance?

Through generous PTO, wellness programs, parental leaves, and a flexible remote-first environment.