About PepsiCo

PepsiCo is one of the world's leading food and beverage companies, with a diverse portfolio that includes iconic brands like Pepsi, Lay's, Gatorade, and Tropicana. Operating in over 200 countries, PepsiCo employs more than 300,000 people globally and is committed to sustainable growth, innovation, and delivering joyful consumer experiences. In India, PepsiCo has a strong presence across beverages and snacks, driving economic impact through its supply chain, manufacturing plants, and market-leading products. As a purpose-driven company, PepsiCo focuses on positive change for the planet and people, making it an ideal employer for professionals passionate about HR operations and employee experience.

Role Overview

The Sr Executive - HR Ops Employee Services role at PepsiCo in Gurugram, Haryana, is a pivotal position within the People Experience & Operations team. This full-time role supports the India Business Unit (BU) agenda by delivering seamless employee experiences across the entire employee lifecycle, from hire to retire. You will drive on-ground processes with clear KPIs and service levels, champion digitization initiatives, ensure compliance, and support frontline employee engagement. This position offers a unique opportunity to contribute to PepsiCo's transformation in HR operations while interfacing directly with employees, HRBPs, and operations teams in a fast-paced Food & Beverage environment.

Key Impact Areas

Focus on employee processes, admin support, digitization for plant operations, compliance & safety, and CoE-led interventions to elevate the employee journey.

Key Responsibilities

In this role, you will wear multiple hats to ensure operational excellence:

• Serve as the first-point contact for employee inquiries on policies, benefits, payroll, schedules, and all lifecycle processes, delivering best-in-class service.
• Drive learning administration, including facilitation, tracking, and closure for targeted employee groups, alongside supporting engagement programs like Dil Se and Plant Days.
• Lead the BU digitization agenda, optimizing tools like T&A for PCI/NPCI workforce, Schoox, and myServices workflows while identifying streamlining opportunities.
• Ensure compliance with central, state, and local regulations, including AIB audits, maintain confidential files, and collaborate on safety training and plant clearances.
• Coordinate CoE interventions such as performance management processes (PMP), training sessions, surveys, and logistics for HR events, rewards, and townhalls.
• Provide general admin support, participate in process improvements, govern HR documentation, and act as a bridge between BU PE&O and local teams for systems adoption.

Qualifications & Requirements

To succeed in this dynamic role, candidates should have:

• 1-3 years of general professional experience in HR, preferably in HR operations.
• Strong customer interface skills with a focus on employee experience excellence.
• Superior time management to prioritize business-critical tasks amid conflicting demands and ambiguity.
• Technical proficiency in HR tools, interfaces, and Microsoft Office suite.

No advanced degree is specified, but a background in the Food & Beverage sector or manufacturing environments is advantageous.

Benefits & Perks

PepsiCo offers a rewarding compensation package tailored for top talent:

• Estimated salary range of INR 6.5L - 9.5L per annum, based on sector benchmarks with a buffer for high performers.
• Comprehensive health insurance, wellness programs, and family benefits.
• Learning and development opportunities through internal platforms like Schoox.
• Employee engagement initiatives including rewards, recognition events, and townhalls.
• Flexible work options, modern office in Gurugram, and access to PepsiCo's global network.
• Performance-based incentives and long-term career progression.

Career Growth

At PepsiCo, this Sr Executive role is a launchpad for HR professionals aiming to advance in operations and employee services. With exposure to digitization projects, compliance leadership, and cross-functional collaboration, you'll build skills transferable across PepsiCo's India BU and global operations. High performers often progress to HRBP roles, CoE positions, or leadership in People Experience. PepsiCo invests in talent through structured development programs, mentorship, and international exposure opportunities.

Why Join Us

Joining PepsiCo means being part of a legacy brand that's redefining the future of food and beverages in India. In Gurugram, you'll work in a vibrant hub close to key markets, contributing to frontline employee success in plants and operations. Enjoy a premium work culture emphasizing innovation, inclusivity, and impact. PepsiCo's commitment to sustainability, diversity, and employee well-being sets it apart, offering stability and excitement in the competitive F&B sector.

Role FAQs

Q: What is the experience level required?
A: 1-3 years in HR, ideally operations, with a focus on employee services.

Q: Is travel involved?
A: Occasional travel to plants for engagement and training support.

Q: What tools will I use?
A: HR systems like Schoox, myServices, T&A tools, and Microsoft Office.

Q: How does this role support digitization?
A: By driving adoption of digital workflows for frontline and plant employees.

Q: What are the reporting lines?
A: Reports to HR Ops lead, collaborating with HRBPs, Safety, and CoEs.

This role is perfect for proactive HR professionals ready to make a tangible difference at PepsiCo. Apply today to elevate employee experiences in India's dynamic F&B landscape.