Sr. Field Service Technician Careers at Rivian - Chicago, IL | Apply Now!

Role Overview

Join Rivian, the pioneering EV manufacturer redefining electric adventure vehicles, as a Sr. Field Service Technician in Chicago, Illinois. This hands-on role supports Rivian's mission to keep the world adventurous with emissions-free EVs. Based primarily in Chicago, you'll perform repairs at service centers, customer homes, or mobile locations, traveling as needed to the production plant or remote sites. Ideal for automotive pros with EV repair experience, this position thrives in a fast-paced, startup environment where collaboration and innovation drive success. Whether you're a seasoned technician or recent grad, Rivian assesses expertise across a spectrum from entry-level to advanced high voltage systems mastery.

Expect a dynamic 40-hour workweek with potential weekends, holidays, or shifts. Key focus: safe electric vehicle diagnostics, customer interaction, and quality repairs using Rivian tools and procedures. Stand out with CAN/LIN network knowledge or hybrid repair background.

Key Responsibilities at Rivian

• Perform or assist with vehicle diagnosis, repairs, installations, and inspections at service centers, customer homes, businesses, or field locations.
• Identify and expertly explain the Rivian product line, EV framework, tools, and accessories to customers and teams.
• Utilize technical resources to follow Rivian repair procedures efficiently without compromising quality or safety.
• Conduct thorough road tests to ensure repair quality and vehicle performance.
• Manage parts operations: ordering, receiving, shipping, and maintaining accurate inventory.
• Identify improvement areas and provide actionable feedback to senior technicians or leadership.
• Support service campaigns and containment initiatives with precise execution.
• Document all work and technical notes meticulously for internal and external use.
• Collaborate with a team spirit, delivering high-quality work under minimal supervision.
• Communicate professionally in customer-facing situations, including homes, events, and supplier interactions.

Qualifications & Requirements

Rivian seeks collaborative, detail-oriented technicians for this Chicago EV service job. General requirements include:

• High School Diploma or GED preferred; proficient with hand/power tools.
• At least 21 years old with a valid driver’s license and clean record (no suspensions/revocations in 3-5 years).
• Ability to drive non-commercial truck/trailer preferred.
• Availability for flexible 40-hour weeks, including weekends/holidays/shifts.
• Proficient with laptops in Windows/Mac; strong organization and eagerness to learn.
• Physical ability: lift 50 lbs., stand/walk/bend/kneel extensively.
• Fluent English; interpret regulations, schematics, safety rules.

Experience preferred: Automotive shop work, EV/hybrid repair, startup environments, parts/billing systems. Technical spectrum:

• Low Voltage: Electricity theory, DVOM circuit measurements, schematics; advanced CAN/LIN diagnostics, wiring repairs.
• High Voltage: Risk awareness, safe power-down, PPE use, component functions/monitoring.

Salary & Benefits

Earn $83,512 - $104,395 USD yearly as a Sr. Field Service Technician in Chicago, based on experience. Rivian offers top-tier perks:

• Competitive salary with performance incentives.
• Full health/dental/vision insurance.
• 401(k) matching and equity programs.
• Paid time off, fitness reimbursements.
• Technical training and career growth.
• Rivian vehicle access for adventures.
• Flexible mobile service scheduling.
• Team events and outdoor perks.

Why Join Rivian?

Rivian isn't just building electric adventure vehicles—we're protecting the outdoors for generations. Our diverse team challenges norms in a startup vibe, tackling unknown territories with courage. As a Sr. Field Service Technician, you'll impact customers directly, from Chicago homes to community events, while advancing your EV technician career. Enjoy cutting-edge tools, ongoing training, and a culture loving adventure. Rivian values feedback, teamwork, and innovation—perfect for those passionate about sustainable mobility.

Chicago's vibrant scene pairs with Rivian's growth, offering stability and excitement. Recent grads and pros alike thrive here.

How to Apply

Ready for Rivian field service careers in Chicago? Submit your resume highlighting EV repair skills, automotive experience, and technical proficiencies. Include driver’s license details and EV background. Rivian reviews against the full skill spectrum—apply even if entry-level! Interviews assess hands-on abilities. Apply now to join the adventure. Positions fill fast in this booming EV market.

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