About Gilead Sciences

Gilead Sciences is a global biopharmaceutical leader dedicated to creating a healthier world for all. For over 35 years, Gilead has pioneered therapies tackling major health challenges, including HIV, viral hepatitis, COVID-19, oncology, and inflammatory diseases. In Japan, Gilead's Inflammation Business Unit focuses on innovative treatments for conditions like rheumatoid arthritis (RA) and inflammatory bowel disease (IBD), ensuring access to transformative medicines. With a mission-driven culture emphasizing collaboration, determination, and scientific innovation, Gilead empowers its teams to make direct impacts on patient lives worldwide.

Role Overview

As Sr Manager, Marketing Operations Omni-Channel Strategy Manager in Gilead Sciences Japan, based in Tokyo, you will lead omnichannel (OMC) approaches for the Inflammation portfolio. Reporting to the Inflammation Senior Marketing Director, this senior individual contributor role oversees digital communications, D2D events, and workflow management. You will drive OMC strategies aligned with tactical plans for RA, IBD, and future inflammation products, partnering with cross-functional teams including Product Managers, Product Science Liaisons (OLL), Commercial Operations (ComOps), Medical Affairs (MA), co-promotion partners, and external vendors to achieve enterprise goals.

Strategic Impact

This position is pivotal in transitioning to a connected omnichannel ecosystem, promoting patient-centric and customer-centric models that enhance healthcare professional (HCP) experiences and commercial outcomes in the inflammation space.

Key Responsibilities

Your core duties will span digital strategy, event management, and performance optimization:

• Plan and execute omnichannel strategic programs, media planning, campaigns, and tactics to drive operational effectiveness and business impact.
• Partner with Product Managers, Sales Planning, and cross-functional teams to develop omnichannel and digital channel strategies tailored to business and customer needs.
• Develop metrics and measurement plans, deliver insights, and run PDCA cycles for ongoing optimization using internal/external data.
• Track engagement metrics, assess impact, and explore optimizations through data, platforms, and technology, aligning with Gilead's broader efforts.
• Gain insights into HCP information-gathering across channels, identify gaps, and ensure a cohesive experience with relevant content at the right time.
• Manage D2D event logistics with internal stakeholders, co-promotion partners, and Japanese vendors, including vendor selection, performance evaluation, and issue resolution.
• Improve event planning processes, revise SOPs, ensure regulatory compliance, and run PDCA cycles to measure effectiveness against KPIs.
• Oversee cost-effectiveness, track Opex for OLL-driven events, and confirm cost-splits with partners, Finance, and admin teams.

Qualifications & Requirements

To succeed, you need:

• Extensive experience in pharmaceutical marketing operations, particularly omnichannel and digital strategies.
• Strong ability to work in cross-functional teams in a fast-paced biopharma environment.
• Proficiency in data analysis, metrics development, and PDCA methodologies for tactical optimization.
• Demonstrated expertise in HCP engagement, event management, and vendor oversight in Japan.
• Knowledge of industry codes, regulations, and compliance standards for non-personal promotion.
• Excellent communication and problem-solving skills for stakeholder management.

Preferred Background

Experience in inflammation therapeutic areas (RA, IBD) and familiarity with Gilead's portfolio in HIV, oncology, and beyond is highly valued.

Benefits & Perks

Gilead offers a premium compensation package, including:

• Competitive salary estimated at 15-25 million JPY annually, with performance-based incentives.
• Comprehensive health insurance, wellness programs, and family support benefits.
• Generous paid time off, flexible working arrangements, and professional development stipends.
• Access to cutting-edge technologies and training in digital marketing and analytics.
• Employee stock purchase plans and retirement savings matching.

Career Growth

At Gilead, people leaders and contributors alike drive cultural evolution. This role positions you for advancement into director-level marketing or commercial strategy positions. Benefit from mentorship, leadership training, and global exposure across Gilead's innovative pipeline in HIV, oncology, inflammation, and more. Join a company that invests in your aspirations and empowers you to lead transformative projects.

Why Join Gilead

Gilead Sciences stands at the forefront of biopharma innovation, with groundbreaking therapies in HIV (e.g., Biktarvy), oncology (e.g., Yescarta via Kite), and inflammation diseases. In Japan, contribute to expanding access to these life-changing treatments. Enjoy a collaborative Tokyo-based team, state-of-the-art resources, and a culture where every employee feels included, developed, and empowered. Make a direct impact on global health challenges while advancing your career in a premium, mission-driven organization.

Role FAQs

Q: Is this a leadership role? A: Yes, a senior individual contributor overseeing strategies and teams, with potential for people leadership growth.

Q: What therapeutic areas are focused? A: Primarily RA and IBD in inflammation, with expansion to future products.

Q: Are Japanese language skills required? A: Yes, for vendor and partner interactions in Tokyo.

Q: How does this role align with Gilead's mission? A: By driving customer-centric omnichannel strategies that enhance therapy access and HCP engagement.

Q: What is the employment type? A: Full-time, based in Tokyo, Japan.