About PepsiCo

PepsiCo is one of the world's leading food and beverage companies, with an extensive portfolio that includes iconic brands like Pepsi, Lay's, Gatorade, and Quaker. Operating in over 200 countries, PepsiCo employs more than 300,000 people globally and generates annual revenues exceeding $90 billion. In India, PepsiCo has a strong presence with manufacturing facilities, innovation centers, and shared services hubs, driving growth in the dynamic food and beverage sector. As a Sr Manager- People Operations in Hyderabad, you'll contribute to PepsiCo's mission of delivering sustainable, high-quality products while fostering a world-class workforce.

Role Overview

The Sr Manager- People Operations role at PepsiCo's India Capability Center (ICC) in Hyderabad is a strategic leadership position overseeing a team handling employee transactions and data management for associates across One North America, Corporate HQ, EMEA, and APAC sectors. Leveraging HR tools like SAP EC, SAP HCM, SuccessFactors, and sector-specific systems, you'll deliver SLA-driven services via a ticketing model. This role demands strong people management to build team culture, engagement, and capabilities, alongside deep technical expertise in HR processes. Key focus areas include leading transformations planned for 2026 and beyond, ensuring global data integrity, and driving operational excellence.

Global Impact from Hyderabad

Based in Hyderabad's state-of-the-art ICC, your team will support PepsiCo's worldwide operations, ensuring seamless HR transactions that power business continuity. This position offers exposure to multinational stakeholders and cutting-edge HR technologies, positioning you at the heart of PepsiCo's digital HR evolution.

Key Responsibilities

In this pivotal role, you'll spearhead initiatives that enhance efficiency and compliance across PepsiCo's HR ecosystem. Responsibilities include:

• Leading all transformation activities for 2026 and beyond, spanning payroll and core HR processes.
• Managing transitioned HR processes within the HR Operations team for optimal performance.
• Overseeing HR workflows and transactions in SAP and SuccessFactors to maintain strict timelines, global data quality, and accurate records.
• Ensuring smooth data flow between SAP EC and HCM through rigorous daily/weekly audits, corrective actions, and process enhancements.
• Delivering consistent customer service and operational excellence, resolving transactions in full compliance with legal, company, and process standards.
• Proactively developing plans to boost customer satisfaction via process innovations.
• Representing technical, functional, and customer perspectives in decision-making, collaborating with IT, clients, and shared services.
• Managing escalations, stakeholder relationships, team staffing, and talent pipelines.
• Developing team leaders through onboarding, training, documentation, and knowledge platforms.
• Driving a quality-focused agenda with metrics on data accuracy and reporting.

Qualifications & Requirements

To excel as Sr Manager- People Operations, candidates need:

• 12+ years of experience in HR Operations Management.
• Proven expertise in SAP, SuccessFactors, and full employee lifecycle processes from hire-to-retire.
• Strong knowledge of tool connectivity for seamless data flow, including EC, SAP HCM, and downstream interfaces.
• In-depth understanding of ticket management systems and process optimization for productivity.
• Exceptional people management skills for culture-building, engagement, and capability development.
• Stakeholder management prowess, with experience in escalations and global forums.

A bachelor's or master's degree in HR, Business, or related fields is preferred, along with certifications in SAP HCM or SuccessFactors.

Benefits & Perks

Joining PepsiCo means accessing top-tier benefits tailored for high-performers:

• Competitive salary estimated at INR 65-95 lakhs annually, with performance bonuses.
• Comprehensive medical insurance, wellness programs, and family coverage.
• Generous paid time off, flexible hybrid work, and relocation support.
• Learning opportunities via PepsiCo University, leadership programs, and global rotations.
• Modern workplace with gym, cafeteria, and transport in Hyderabad ICC.
• Employee stock purchase plans and retirement savings matching.

Career Growth

PepsiCo invests heavily in talent development. As Sr Manager, you'll have clear paths to Director-level roles in HR Operations or Shared Services. Past leaders have advanced to global HRBP positions or regional heads. With 2026 transformations, this role offers visibility to senior leadership and cross-functional projects, accelerating your career in a company renowned for internal mobility—over 85% of positions filled internally.

Leadership Development

Participate in executive coaching, mentorship, and stretch assignments across PepsiCo's sectors, building a robust professional network.

Why Join Us

PepsiCo stands out for its innovative culture, commitment to sustainability (net-zero by 2040), and inclusive environment. In Hyderabad, the ICC is a hub of excellence, collaborating with global teams on transformative projects. You'll lead impactful work supporting millions of consumers, backed by a company that values work-life balance and diversity—recognized as a Top Employer in India. This role is your gateway to shaping PepsiCo's HR future while enjoying Hyderabad's vibrant tech ecosystem and quality of life.

Role FAQs

What is the work setup?

Full-time hybrid role at Hyderabad ICC, with flexible hours to support global sectors.

Is relocation assistance provided?

Yes, for eligible candidates, including housing and settling-in support.

What tools will I work with daily?

SAP EC, SAP HCM, SuccessFactors, ticketing systems, and sector-specific HR tools.

How does this role support career progression?

Direct reporting to WFA leadership with exposure to transformations and global stakeholders.

What makes PepsiCo's HR Operations unique?

SLA-driven, tech-forward model serving diverse sectors with a focus on innovation and data excellence.