About Cardinal Health

Cardinal Health is a global, integrated healthcare services and products company connecting people, data, and technology to improve health outcomes. With over 48,000 employees worldwide, we serve more than 100,000 locations across the healthcare continuum. Our mission is to advance healthcare by optimizing pharmaceutical and medical product distribution, supporting pharmacy operations, and delivering innovative reimbursement solutions. Cardinal Health's Reimbursement Consulting Services (RCS) empower independent pharmacies to maximize revenue, ensure compliance, and enhance patient care through expert guidance and cutting-edge tools.

Role Overview

As a Sr. Specialist, Reimbursement Consulting Services at Cardinal Health, you will serve as a trusted advisor to pharmacies nationwide. This field-based, remote role involves managing client relationships, providing expert reimbursement coaching, and driving optimal billing outcomes. With a salary range of $57,000-$81,600 USD annually, this position offers competitive compensation plus comprehensive benefits. Ideal for pharmacy technicians with customer service expertise, you'll work on projects of moderate complexity, applying judgment to resolve technical reimbursement challenges. The role reports within the Account Management team, focusing on customer retention, upselling opportunities, and process improvements in a dynamic healthcare environment.

Key Responsibilities

Your day-to-day impact includes:

• Acting as the subject matter expert for the RCS Program, delivering high-quality consultations to enrolled pharmacies.
• Managing a portfolio of assigned stores with structured daily, weekly, and monthly call schedules to ensure consistent engagement.
• Maintaining exceptional customer service by adhering to RCS Advisor policies for pharmacy contacts and inquiry resolution.
• Providing hands-on coaching via the Outcomes Platform, recommending billing corrections to secure proper payments.
• Assisting pharmacies with adherence reports to boost patient retention and revenue.
• Communicating key pharmacy issues to owners or staff while fostering long-term relationships.
• Educating clients on industry trends and RCS benefits, plus handling ad-hoc projects as needed.

Daily Impact

Expect a blend of phone-based consultations, platform analysis, and relationship-building, all contributing to pharmacy success and Cardinal Health's growth.

Qualifications & Requirements

Cardinal Health seeks candidates with:

• A Bachelor’s degree or equivalent professional experience (preferred).
• At least 2 years of related pharmacy technician experience (preferred).
• Strong skills in customer service, product knowledge, problem-solving, documentation, active listening, phone etiquette, conflict resolution, information analysis, and multi-tasking.

At this senior specialist level, you'll apply working knowledge of reimbursement principles, handle moderate-scope projects, identify solutions to technical issues, and exercise judgment within guidelines. General supervision is provided, with work reviewed for accuracy and reasoning. Pharmacy reimbursement experience is a plus, but we're encouraging back-to-work professionals, people with disabilities, non-degree holders, and Veterans to apply.

Benefits & Perks

Cardinal Health invests in your well-being with industry-leading benefits:

• Comprehensive medical, dental, and vision coverage.
• Generous paid time off (PTO) plan.
• Health Savings Account (HSA) and Flexible Spending Accounts (FSAs).
• 401k savings plan with company match.
• myFlexPay for early wage access.
• Short- and long-term disability insurance.
• Work-life resources, paid parental leave, and healthy lifestyle programs.

These perks support your professional and personal growth in a flexible, nationwide FIELD position.

Career Growth

Cardinal Health fosters advancement through internal mobility, leadership development, and specialized training in healthcare reimbursement. As a Sr. Specialist, you'll gain expertise in pharmacy operations, data analytics, and client management—skills transferable to senior account roles, reimbursement leadership, or broader supply chain positions. Our inclusive culture values diverse backgrounds, offering mentorship, tuition reimbursement, and performance-based opportunities to accelerate your career trajectory.

Why Join Us

Join a Fortune 500 leader committed to diversity, equity, and inclusion. We're an Equal Opportunity Employer celebrating differences to drive innovation. Work remotely nationwide, make a tangible impact on independent pharmacies, and thrive in a supportive environment prioritizing employee health and growth. With an application window closing March 19, 2026, apply now to secure your future with Cardinal Health.

Role FAQs

Q: Is travel required? This is a US-Nationwide-FIELD role, primarily remote with phone-based client management; occasional travel may occur based on needs.

Q: What tools will I use? Primarily the Outcomes Platform for coaching, reports, and billing analysis, plus standard CRM and communication software.

Q: Is a pharmacy license required? No, but 2+ years of pharmacy technician experience is preferred.

Q: How is pay determined? Based on location, experience, skills, and internal equity; estimated $57,000-$81,600 annually.

Q: Are bonuses offered? This role is not bonus-eligible but includes robust benefits.