Job Summary

Wealth and Retail Banking (WRB) aims to become the leading Cross-Border Affluent Bank and Wealth Manager, through strengthening our Affluent continuum, unlock network value via International Banking, accelerate Private Banking growth, and future proof our business with strong focus on risk, talent, underpinned by scalable digital platform and operational capabilities. 

WRB business will invest to expand our wealth solutions (WS) and upgrade advisory capabilities, tailor our international propositions, enhance our frontline enablers to support our growth in relationship managers, and strengthen our support functions in line with our growth aspirations.  

This role will sit within the WRB Ops Planning and Performance Team, supporting Head, Planning & Performance, WRB Ops, in partnership with key business stakeholders, COO and various functional stakeholders.
The role is responsible for enablement, change delivery and transformation across the WRB COO (WRB COO) team. The focus should be on innovation, enablement, and enhancing experiences for clients whilst ensuring the Wealth Solutions COO is scaling in an efficient manner (fit for growth, FFG

Key Responsibilities

•    Key point of contact for Fit For Growth (FFG) of WRB COO, including working with initiative owners and Hive leads to ensure project deliveries are effectively implemented across geographies, financials and costs incurred, benefits are appropriately managed. Also ensure risks are identified and mitigation plans are in place.
•    Timely escalate any potential project issues to team leader and actively follow up resolve the issues in an effective manner.
•    Financials and Business Management for WRB COO Ops globally including budgeting, financial analysis, risk and issues mitigation, and completion of Corporate plan and Business reinstatement exercises covering step ups / and budget transfers and Headcount management
•    Responsible for MIS/data dashboard delivery based on the agreed roadmap 
•    Responsible for bespoke business initiatives, such as FFG related initiatives, AI related projects, People Development program etc 
•    Prepare reports, presentations and review material to support discussions and decision making at respective forums such as FFG, Finance etc. 

Skills and Experience

Our Ideal Candidate
•    Solid knowledge of wealth products or capital markets products (Bonds/Equity/FX/Funds etc) and operational process flow
•    The successful candidate will have strong business commercial sense and results driven purpose with a practical orientation to developing and maintaining an innovative mindset, and have a style that fosters teamwork and collaboration with all types of stakeholders and partners. 
•    Strong interpersonal and communication skills, with the ability to build and maintain relationships with internal key stakeholders 
•    Degree qualified, minimum 7 years of experience in the banking industry 
•    Solid experience in Change Management; ability to adapt and act quickly to drive change by advocating innovative solutions 
•    Self-motivated team player, excellent analytical and problem-solving skills, with the ability to articulate and resolve complex operational issues 
•    Excellent written and verbal communication skills in English.
•    Proficiency in MS Excel, PowerPoint and Word is a must

Qualifications

•    Bachelor’s degree in Finance, Economics, Accounting or a related filed; Engineering/Data/AI related degree also preferred
•    Relevant professional qualifications (e.g., CA/ACA/CIMA/CFA Preferred) 
•    7 years of experience in banking
•    Proven track record in delivering large scale and complex changes, and embedding best practice
•    Experience working with cross-functional teams in a global and complex organization
•    Strong track record of large, complex business-technology delivery project
•    Understand core business processes and associated technical solution
•    Licences and Certifications/accreditations: None
•    Language: English 
 

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.