JOB SUMMARY

This is the role of an Associate Director, Research & Insights which is part of a global team in Corporate Affairs, Brand and Marketing (“CABM”). The team’s aim is to promote the proactive use of Insights and Data in decision making by both Corporate and Investment Bank (“CIB”) and CABM teams. The ideal candidate should have experience of having worked in CIB, or adjacent businesses (TB, Markets, Finance), managing large scale / complex projects for insights generation, using advanced analytics tools and demonstrating strong project management. Market research or business consulting firm experience would be advantageous. 

•    Develop and manage robust data research/collection methodologies, approaches, and strategies to facilitate data extraction, data analysis, and insights generation for CABM and CIB
•    Demonstrate deep understanding of CIB client segments, their behaviours and needs
•    Lead the revenue submission, wallet mapping and insights deliveries for partners, including quality checks, engagement with legal & compliance
•    Lead governance and project management activities for all the external partner studies
•    Work closely with Coverage, TB, Markets and CABM stakeholders on various programs
•    Use advanced analytics tools (Python, SQL, Dataiku etc) and Excel skills to manage large data sets, convert data into insights, create dashboards and analysis packs; identify trends, causality, and actionable insights to support commercial business outcomes
•    Prepare high quality PowerPoint slides to tell data backed stories to sr stakeholders 
•    Support consolidation of CIB insights databases to generated actionable insights; obtain access to and manage data lake and visualisation tools and platforms
•    Create macros and use automation tools to drive efficiencies
•    Present to stakeholders; integrate multiple data sources for holistic insights. Story-tell the insights.
•    Support the delivery of other research projects managed by the team, as needed
•    Nurture deep relationships with external vendors 

RESPONSIBILITIES

Strategy 
•    Awareness and understanding of the Group's business strategy and model appropriate to the role
•    Drive the measurement strategy for CIB and CABM initiatives

Business
•    Awareness and understanding of the wider business, economic and market environment in which the Group operates, particularly the CIB business.

Processes
•    Responsible for executing the Proprietary Client Survey and Market Research processes.
•    Adhere to the Bank’s research policies, ensuring integrity, independence, and research standards of any research analysis and/or CABM’s brand, marketing, communications content produced  

People & Talent
•    Demonstrate strong work ethics and culture of ambition and collaboration

Risk Management
•    The ability to interpret the Group's relevant risk and governance frameworks, identify key issues based on this information and put in place appropriate controls and measures.
•    Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance 
•    matters

Governance
•    Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.
•    Collaborate with the Data & Analytics team, local and regional data governing bodies, to ensure that 
•    data capabilities are compliant with relevant legal and regulatory requirements and risks

Regulatory & Business Conduct

•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

•    Wider Research and Insights team based in Singapore, Malaysia, India and UK
•    CIB business stakeholders, including Sr Leaders in Coverage, TB and Markets, Finance
•    CABM and S&T senior leadership globally and across clusters

Other Responsibilities
•    Embed Here for good and Group’s brand and values in the CIB Research & Insights team; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures

Our Ideal Candidate

• 5+ years of experience in research and insight generation through  advanced analytics, data extraction, data analysis to support business decision making within financial institution or consulting background
• Excellent stakeholder management and communication skills, with the ability to influence senior audience 
• Solid understanding of wallet mapping / wallet share methodologies 
• Hands on experience with data transformation to align with organizational taxonomy 
• Advance Power Point and excel skills, with the ability to create clear, data driven and visually compelling presentations.Experience with Python, PBI/Tableau and Dataiku would be an advantage
• Experience working  with external vendors and partners to map inights, validate outputs and ensure alignment with business objectives

Role Specific Technical Competencies
•    Business Analytics
•    Research & Data Analysis
•    Visualisation, story telling & presentation
•    Project Management
•    Critical thinking and problem solving
•    MS Excel, PowerPoint, either of Python/VBA

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers