We’re looking for data-driven, analytical Polytechnic Graduates to join our Wealth & Retail Banking (WRB) – Banking Operations Apprenticeship Programme. You’ll go through a 12-month learning and development journey across our Banking Operations function covering Lending & Liabilities operations, Payments and clearing Operations, shared utilities and outsourcing governance. The Banking Operations team sits within our Technology & Operations function.

About our Technology & Operations Team  

Our Technology & Operations (T&O) team is the powerhouse for the Bank. We aim to go further, faster, to ensure we're agile and ready for tomorrow, today. Our diverse network enables us to innovate and build banking solutions that support communities to prosper. We're a place where talented people are encouraged to grow, learn, and thrive, to drive their own career journeys, to reach their full potential.  

When you work with us, you’re protecting the reputation and legacy of a 170 year organisation and building on it. We’re driven by progress and continuously evolving to ensure we’re agile and ready for tomorrow, today.

What you’ll be doing

As part of our Wealth and Retail Banking Operations team, you’ll:

• Assist in building a repository for all third-party outsourcing governance
• Schedule risk assessments and continued compliance across all arrangements, tracking as necessary
• Collect and store artefacts / documentation supporting each risk assessment
• Apply data analytics techniques to consolidate and analyse client complaints and application requests
• Present meaningful recommendations to senior stakeholders on differentiated handling in complaints resolution.

About the Apprenticeship Programme

During this learning journey, you will embark on two 6-month long rotations. You will be exposed to different projects and tasks, alongside structured training, mentorship and on-the-job learning. Through the programme, you’ll experience an incredible and varied global learning experience, which include:

• Talent assignments
• Technical and professional skills training
• Future skills and development workshops
• Targeted online learning
• Inspiring thought leadership speaker events
• Real-life business problem solving and more

Eligibility

We welcome graduates from all Polytechnic Diploma disciplines with less than 2 years of working experience. You’ll also:

• Have the permanent legal right to work in Singapore
• Have a keen interest in Banking and Finance industry
• Prior experience in data analytics and interpretation/ reporting and visualisation is advantageous

About Standard Chartered 

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. 

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. 

Together we: 

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers