RESPONSIBILITIES

Strategy
•    Awareness and understanding of the Group’s business strategy and model appropriate to the role

Business
•    Awareness and understanding of the wider business, economic and market environment in which the Group operates.

Processes
•     Retail Banking Process Universe; for executing/ completing and for supervising.

Risk Management

•    Responsible for identifying, assessing, monitoring, controlling and mitigating risks to the Group. Also, an awareness and understanding of the main risks facing the Group and the role the individuals plays in managing them.
•    The ability to interpret the Group’s financial information, identify key issues based on this information and put in place appropriate controls and measures.
•    Understanding business risk/ return, and developing an appropriate set of checks and control during business life cycles, ensuring they are made transparently and based on assessment in accordance with Group standards and Board’s Risk Appetite.
•    Business understands the risk appetite through use of the Operational Risk Assessment Matrix, Authorities for Operational Risk Assessment & Acceptance Policy and\ the Risk Register. The new PPG/ updated and monitored through the use of the Risk Registers and relevant documentation of end-to-end process. Regularly assess existing business key controls against the risk register to ensure the level of controls remains cost effective, efficient and relevant.
•    Implementing effective risk management process of: risk identification, assessment and measurement, acceptance and monitoring to reduce gross operational risk exposure to acceptable levels within the risk appetite.

•    Risk Identification: Ensuring the risk identifications, measurement and management process are all operating as part of BAU with regular update of Risk Profiles and reporting of exposures for acceptance at PGCs and documenting them in the Risk Profiles.
•    Risk Assessment and Measurement: Performing risk assessment on a consistent basis, reflecting the scope and complexity of the operation.
•    Risk Acceptance: Following through the acceptance process to ensure risk acceptance at business unit level is complied with Authorities For Operational Risk Assessment & Acceptance Policy.
•    Risk Monitoring: Reviewing operational risk assessments and acceptance periodically to appropriately reflect changes in environment and the progress of the mitigation plans.
•    Risk & Loss Reporting
•    Audit: Contributing towards achieving no fail results on audits and reviews undertaken by Group Internal Audit, Country Audit, regulators and external auditors.

Governance
•    Responsible for assessing the effectiveness of the Group’s arrangements to deliver effective governance, oversight and controls in the business and, if necessary, oversee changes in these areas
•    Awareness and understanding of the regulatory framework in which the Group operates, and the regulatory requirements and expectations relevant to the role.
•    Responsible for delivering “effective governance”, capability to challenge fellow executives effectively; and willingness to work with any local regulators in an open and cooperative manner.

Regulatory & Business Conduct

•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

•    Branch/CR/CA
•    Retail Client Analytics
•    Retail Digital banking
•    Retail Products
•    Distributions
•    Operations
•    Legal
•    Compliance
•    HR
•    Credit
•    Finance
•    OR
•    FCC
•    ICS

Other Responsibilities
Embed Here for good and Group’s brand and values in WRB Vietnam; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats)

Our Ideal Candidate
•    Data Science
•    Planning: Tactical, Strategic
•    Process management
•    Partnering for client success
•    Process improvement
•    Regulatory environment – Financial service
•    AML policy and procedure

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.