Job Summary

This role could be based in Malaysia and India. When you start the application process you will be presented with a drop down menu showing all countries, please ensure that you select a country where the role is based.

The role will provide governance reporting support to WRB business, working closely with Group BRM / Governance team. The primary purpose is to prepare, coordinate, and submit accurate governance reports, ensuring information is gathered, validated, and delivered within agreed timelines. The role holder will act as the liaison between WRB and BRM/Governance, consolidating updates from relevant stakeholders, maintaining reporting trackers, and escalating issues or delays where required. 

Key Responsibilities

Business
•    Lead, participate and facilitate thematic review of WRB Processes across markets
•    Perform design effectiveness review, control execution effectiveness, engages with Country Process Owner and Group Process owner for gaps
•    Support the preparation of governance reporting packs and submissions for BRM / Governance, 
•    Collate inputs from WRB stakeholders, validate completeness and accuracy, and format for reporting.
•    Maintain governance trackers, templates, and schedules to ensure timeline delivery of reporting requirements.
•    Liaise with stakeholders to gather required information, resolve data aps, and track outstanding actions. 
•    Escalate reporting issues, delays, or data quality concerns to relevant Governance leads.

Processes
•    End to end coverage of thematic process reviews
•    Follow standard Group reporting processes and templates for governance submissions.
•    Track reporting deadlines and ensure timely follow-up with contributors/stakeholders.
•    Maintain version control of reporting documents and archives for audit purposes.

People & Talent
•    Build and maintain cooperative relationships with WRB stakeholders to facilitate smooth reporting.
•    Provide guidance to contributors/stakeholders on governance reporting requirements and expectations. 

Risk Management
•    Ensure all governance reporting complies to Group policies, standards and regulatory requirements. 
•    Identify recurring issues in reporting and processes and suggest improvements to Group BRM/Governance

Regulatory & Business Conduct
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders
•    GPO / Delegates
•    CPO / Delegates
•    WRB BRM Leadership / Delegates
•    COO, WRB
•    COO, WRB MT
•    Global Heads, WRB 
•    Group Internal Audit, WRB 
•    WRB OTCR
•    M7/GOR

Other Responsibilities
Embed Here for good and Group’s brand and values in Business Risk Management, GBS WRB; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats); 

Qualifications, Skills and Experience

•    Education in Bachelor's and Master's Degree in relevant field.
•    Candidates with more than 5 years of experience in Risk, Operations, Governance reporting of the Wealth Retail Banking services would be preferred.
•    Excellent interpersonal and stakeholder management skills.
•    Business correspondence skills with excellent proficiency of English – written and spoken.
•    Work effectively within an Agile environment, collaborating with cross-functional teams to deliver outcomes in iterative cycles.
•    Must be a self-starter who is able to initiate and successfully drive programmes and projects to completion independently.

Role Specific Technical Competencies
•    Microsoft Office (Excel, Powerpoint, Word)
•    Facilitating Effective Coordination Between Business & Function
•    Governance support and reporting 

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.