JOB SUMMARY

•    Director, Digital Transformation Project is responsible for managing & delivering digital transformation project being undertaken for WRB, Vietnam business by engaging with group technology, country digital, products teams & other stakeholders. 

•    Director, Strategic Digital Transformation Project is responsible to drive digital transformation initiatives including SC Mobile uplift, Unified Onboarding platform & payment functionalities such as QR Code, Apple Pay to enhance seamless digital experience for WRB clients.

•    Ensure timely delivery of digital infrastructure – SC Mobile Uplift, Unified Onboarding Platform, Payment Functionalities & Bureau API in line with digital transformation project.

RESPONSIBILITIES

Strategy
•    Coordinate and manage projects across boundary to ensure seamless delivery and all key objectives of digital transformation project are delivered. 
•    Operate and manage project under Group Policy, Group Standards, and local law and regulations.
•    Read, understand and comply with all provisions of the Group Code of Conduct.
•    Sound knowledge of all aspects of general banking, retail operations and credit operations / deposit and lending products / inspection and audit requirements, as applicable.
•    Awareness of all the policies and procedures issued in relation to money laundering prevention.
•    Report any suspicious transaction immediately to the supervising officer of Fraud Control 
•    Ensure strict compliance and responsible for achieving and maintaining satisfactory audit rating.

Business
•    Operate and manage project under Group Policy, Group Standards, and local law and regulations. 
•    Read, understand and comply with all provisions of the Group Code of Conduct.
•    Sound knowledge of all aspects of general banking, retail operations and credit operations / deposit and lending products / inspection and audit requirements, as applicable.

Processes
•    Awareness of all the policies and procedures issued in relation to money laundering prevention. 
•    Report any suspicious transaction immediately to the supervising officer of Fraud Control 
•    Ensure strict compliance and responsible for achieving and maintaining satisfactory audit rating.

People & Talent 
•    Strong Inter-personal skills and ability to influence other functions

Risk Management
•    Work collaboratively with Financial Crime Compliance, AML, L&C on Client Due Diligence and KYC processes. 
•    Provide input to governance and operational risk to define measures and controls for prevention of mis-selling, misrepresentation, fraud and for adherence to Treating Clients Fairly principles

Governance 

•    Ensuring team members to be compliant with Group Policy and Standards, local laws and regulations, controls and procedures of the Bank and regulatory requirements pertaining to Money Laundering and KYC.  
•    Participating in and/or supporting the Bank's effort in combating money-laundering activities.        
•    Ensuring team members to exercise due care and diligence on matters related to Money Laundering and KYC in the day-to-day operations, which include account opening and reviews, transaction monitoring, reporting suspicions, customer communication, implementing new requirements, updating and revising operating procedures, acquire relevant knowledge and training, provide support to superior and subordinates.

Regulatory & Business Conduct 
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Lead the Digital Transformation Project to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients  
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders
•    Country Wealth & Retail Banking Head
•    Country General Manager, Personal Banking, Data & Digital
•    Country WRB Product Teams 
•    Country Technology & Operations Team

Other Responsibilities
•    Embed Here for good and Group’s brand and values in Vietnam; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats);

Qualifications

•    University Graduation as recognized by Vietnam

Role Specific Technical Competencies
•    Digital Project Delivery

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.