Job Summary

As a Director, Priority Private, you'll manage and grow relationships with high-profile clients to drive business growth and meet strategic goals. You will deliver exceptional service with financial solutions while managing risk and compliance. You will also play a pivotal role in managing and growing our high-value customer base.

About Wealth and Retail Banking - Wealth and Retail Banking (WRB) serves over 11 million clients in fast-growing markets. Our clients range from Mass Retail to Affluent, including high-net-worth clients via Private Bank. We use digital channels with a human touch to offer deposits, payments, financing, wealth management, and personalised advice. We also support small business banking needs.

Key Responsibilities

• Acquiring and retaining a portfolio of priority clients.
• Cross-selling wealth management products and services to customers.
• Providing exceptional customer service and building relationships with clients.
• Contributing to the overall success of the branch by achieving business performance measures.

Skills and Experience

• Excellent achievements in managing sales and / or operations or demonstrated ability to achieve compelling sales performance.
• Ability to coach, inspire and mobilise Branch team members of various levels to deliver exceptional performance.
• Demonstrated ability to establish a service culture.
• Interpersonal and complaint handling skills
• Bank's product knowledge
• ABM rules / Bank Negara FEA regulation
• Minimum of Seven (7) years of progressive wealth sales experience or equivalent.
• Possess the required licenses ie. PCE, CEILI, FIMM, TBE & IPPC

Role Specific Technical Competencies

•    Microsoft
•    FIMM License
•    Bancassurance License
•    IPPC License 

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.