Job Summary

The CIB Coverage COO team works with the CIB Coverage department to maximize the performance of the CIB Coverage business, partnering with the functions and geographies. The Client Coverage COO Conduct and Control team focuses on aspects of business risk management with particular emphasis on (i) Conduct and Culture (ii) Non-financial risk management and (iii) Governance. This is executed through activities like leading the CIB Coverage Non-financial risk committee (NFRC), Group Conduct forum and working with the functions to ensure effective risk governance, building the foundations for future growth.

As such the Director, Regulatory Change and Oversight, CIB Coverage will:

• Drive, with collaboration from Regional/Country Risk and Control and Compliance teams, of Group CIB Coverage Risk and Regulatory change initiatives, obligations and commitments.
• Maintain oversight on Regulatory Changes, including Group level regulatory obligations, Cluster and Country obligations.
• Establish operating cadence to enhance oversight governance over Group and Country CIB Coverage Regulatory change engagement, initiatives, obligations and commitments.
• Design, execute and lead governance of Process, Risks and Controls over key Client Coverage Regulatory priorities, in alignment with internal and external regulatory requirements.
• Represent CIB Client Coverage Conduct and Control team in CIB or wider relevant Regulatory Programme Steering committees, CIB Regulatory Programmes and Working groups
• Assist the Global Head, Coverage Conduct and Control in the strategic planning and execution of business initiatives and decision through developing and implementing short to long term strategic milestones.
• Provide oversight to Group on material Country Non-Financial Risks, Conduct and Non-Financial Risk Forum issues requiring escalation to Group.
• Draft and review papers on Regulatory topics at risk forums/committees, with support from Group Process Owners and Risk & Control Heads.

Business

Strategy*

• Drive high standards of regulatory compliance and deliver key priorities and initiatives aligned with Coverage COO Conduct and Control’s priorities.
• Support the Policy and Implementation Teams in managing the Regulatory Change lifecycle.
• Explore and recommend advanced technological solutions (e.g., AI, machine learning, automation tools) to streamline regulatory change processes and improve compliance monitoring.

Collaboration:

• Act as the main point of contact for regulatory change matters within CIB Coverage.
• Provide guidance to CIB Coverage Business at the Group level on regulatory requirements.
• Communicate regulatory updates and their potential impacts to senior management and relevant stakeholders.
• Foster strong relationships with other departments such as Legal, Compliance, IT, and Operations to ensure a cohesive approach to regulatory change management.
• Design and deliver training programs to educate employees on regulatory requirements and changes, ensuring staff are aware of their responsibilities and the implications of non-compliance.

Project Management:

• Drive pan-bank and/or pan-CIB front line Group Risk and Regulatory change initiatives. Coordinate with Coverage stakeholders, including GPOs, BPMs and Cluster Risk & Control, to deliver key objectives and outcomes.
• Lead and manage CIB Coverage programmes related to regulatory change initiatives. Ensure that projects are delivered on time, within scope, and in compliance with regulatory requirements.
• Oversee regulatory and risk programmes and initiatives, including:

• Complex/Large-scale Regulatory Change (LSRC)
• Material Policy changes
• Programs supporting the management of regulatory interactions and change

• Review and provide feedback on revisions to policies and standards arising from LSRC to ensure compliance with new and existing regulations.

Business Strategic Initiatives:

• Assist the Global Head, Coverage Conduct and Control in the strategic planning and execution of business initiatives and decision through developing and implementing short to long term strategic milestones.
• Collaborate actively with the Group NFR, Conduct and Governance team, and the Cluster Risk and Control heads, to fulfill business strategic initiatives.
• Prepare Performance analysis through detailed reports/presentations on business performance for senior management, and provide insights and recommendations based on data analysis to drive business improvements.
• Support the Global Head, Coverage Conduct and Control on Financial Planning and Analysis which entails financial planning, budgeting, and forecasting processes.
• Assist in the preparation of ad-hoc financial reports and presentations for stakeholders.

Processes

Regulatory Monitoring and Oversight:

• Continuously monitor and analyse new and changing regulatory requirements impacting the CIB Coverage business.
• Assess the implications of regulatory changes on the bank's operations, products, and services.
• Maintain oversight on Regulatory Changes, including Group level regulatory obligations, Cluster and Country obligations.

Regulatory MI and Reporting

•    Identify potential risks and opportunities related to regulatory compliance and advise senior management on proactive measures to address them, ensuring the organization remains compliant and competitive.
•    Regularly update senior management on Coverage’s regulatory compliance posture and any emerging issues or changes in the regulatory landscape that may impact the business.
•    Develop comprehensive and insightful reports for senior management, providing detailed analysis and actionable recommendations on regulatory matters.

Others

•    Work closely with 1LOD stakeholders to support regulatory changes.
•    Collaborate with 1LOD CIB Coverage business change teams to achieve common interpretation, understand business-specific impacts and identify any conflicting areas of interpretation.
•    Work closely with 2LOD stakeholders to lead CIB regulatory interpretation and impact assessment of complex, large scale regulations applicable to CIB Coverage.

Risk Management

•    Identify opportunities for improving regulatory change management processes and implement best practices to enhance efficiency and effectiveness.
•    Develop and implement strategies to mitigate risks associated with regulatory changes, ensuring the bank remains resilient and compliant.
•    Act quickly and decisively when any risk and control weakness become apparent and ensure they are addressed within an appropriate timeframe and escalated to management and the relevant committees.
•    Provide oversight to Group on material Country Non-Financial Risks, Conduct and Non-Financial Risk Forum issues requiring escalation to Group.
•    Escalate serious regulatory breaches or risk appetite breaches to senior management for regulatory notification as appropriate.

Governance

•    Prepare and review suitability and quality of packs and dashboards for Regulatory MI and reporting, enforcing high standards.
•    Draft and review papers on Regulatory topics at risk forums/committees, with support from Group Process Owners and Risk & Control Heads.
•    Support the Head, Conduct, NFR and Governance, CIB Coverage in other non-financial risk responsibilities, activities and initiatives as required.
•    Maintain awareness and understanding of the Enterprise Risk Management Framework and Operational Risk Framework.
•    Stay informed on the regulatory framework in which the Group operates and the regulatory requirements and expectations relevant to the role.

Regulatory & Business Conduct

•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

•    Coverage and Coverage COO MT
•    Cluster/Regional/Country Risk and Control Heads and Business planning managers
•    First line stakeholder:  and Country Process Owners in CIB Coverage
•    Second line stakeholders: Operational Risk and Compliance
•    CIB NFR Leads
•    NFRC Committee members
•    Coverage Network
•    Global Business Services
•    Global Process Owner Delegates
•    Group Internal Auditors, External Auditors

Our Ideal Candidate

• Education: Bachelor’s degree qualification with 10+ years of experience in financial services with a specialisation in Regulatory Compliance, or Risk Management and Governance in a similar Bank or a Global Financial Institution
• Effective Communications – Verbal and Written
• Governance, Regulation and Risk Management - Regulatory Compliance
• Strong analytical and problem-solving skills and ownership of issues
• Ability to make good/sound decisions and use independent judgment
• Time management, negotiation and influencing skills 
• Ability to ask pertinent questions in order to elicit information from stakeholders

Role Specific Technical Competencies

• Governance, Regulation and Risk Management - Regulatory Compliance
• Proven track record of implementing bank-wide regulatory and business critical programmes.
• Strong understanding of the evolving industry and regulatory requirements and the ability to translate these into implementable actions.
• Knowledge of CIB Coverage business. Additional knowledge of SCB’s architecture, processes and systems is an advantage.
• Excellent written, communication and presentation skills; able to effectively engage, influence and manage senior business stakeholders. 

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers