RESPONSIBILITIES

Strategy
•    Advance the development and implementation of the client strategy for the designated portfolio as identified through the Account Planning process
•    Accountability for delivering financial performance objective (revenues and costs)
•    Accountability for all other objectives for the management and development of client relationships, specifically compliance and credit risk
•    Lead the origination and client relationship management for Taiwan clients and prospects, including setting overall client strategy and account plan
•    Develop and maintain a deep understanding of the clients’ needs and the markets in which they operate, across footprint market in Asia
•    Active engagement with senior executives within clients. Builds and nurtures relationships over time; recognises and addresses needs
•    Maintain a strong working relationship with Front office, Risk, Legal and Compliance, FCC, COBAM, Operations and other key stakeholders

Business
•    Actively identify client needs across full set of SCB product capabilities, originate new business and grow the franchise by capitalising on bank competitive attributes (e.g. international network, product expertise, etc.)
•    Engage senior management and decision makers of key clients to improve the quality of dialogue with clients, promoting a move away from ‘transactional’ reactive client coverage to consistent value-added partner advisor status. Anticipate clients’ needs and provide strategic advice, bringing in the relevant product and industry partners as appropriate
•    Maximise the profitable revenue to the Bank whilst maintaining focus on client outcomes, strengthening and deepening existing relationships, both at the most senior level as well as at the operating level in the clients in the designated portfolio
•    Bring strategic thought and vision as to how the insurance and asset management industry landscape regionally / globally is changing and where areas of international growth lie relevant to the client portfolio
•    Ensure that industry and product knowledge is continually developed
•    Stay abreast and anticipate the developments of the markets in which our clients operate and footprint

Processes
•    Drive continuous improvement of the operational efficiency and effectiveness of processes to increase the consistency of relevant TB systems and processes
•    Work with direct reports and other stakeholders to support the delivery of TB strategy in a safe and well-controlled manner and on an end-to-end basis – incorporating infrastructure requirements and building a business that is fit-for-growth
•    Work with direct reports and other stakeholders to ensure a consistent product delivery across TB business

People & Talent
•    Ensure engagement of frontline staff and mange people issues in partnership with Transaction Banking

Risk Management
•    Provide an awareness and understanding of the main risks facing sales in the country and the role each individual plays in managing them
•    Responsible for all aspects of risk (credit, operational) to specific clients in the countr

Governance
•    Understand the regulatory framework in which the Group operates, and the regulatory requirements and expectations relevant to the role
•    Commitment to Group Code of Conduct and act as a role model for Conduct
•    Timely completion of all mandatory e-learning, attestations, compliance requirements and requests for information
•    Fulfil supervisory responsibilities in line with supervisory framework.

Regulatory & Business Conduct

•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
•    Lead to achieve the outcomes set out in the Bank’s Conduct Principle
Key Stakeholders
•    Team members in Transaction Banking, Client Coverage, Financial Markets and Retail/Private Banking under the context of banking the ecosystem of our clients in the country
•    SCB Operational Risk, HR, Legal, Compliance etc

Qualification
•    Education - Bachelor’s degree in Business / finance preferred
•    Languages - Mandarin, English

Role Specific Technical Competencies
•    Sales Proposals and Presentation
•    Sales Closing and Agreements
•    Cross-selling

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.