Job Summary

A highly skilled and experienced for Wealth Solutions Operations (i.e WSO), with deep knowledge and experience in managing fund operations, structured deposits and other WS related financial derivative products. This role requires a responsible and detail-oriented professional with experience in operational project management, supporting business strategy development and effectively managing operational risks and controls in WSO team. Support LM and team take the ownership and deliver the task/agenda according to the objective pre-set.

Key Responsibilities

• Support LM to achieve and deliver Group WS COO, and WS China Head in delivering strategy and outcomes on standard metrics/scorecard.
• Support LM and lead team to drive transformation of WS operation teams to align with WRB Client Journeys in the market. Oversee the innovation and continuous improvement projects relating to WS ops and be responsible for outcomes with related business stakeholders and 2nd lines.

• Support LM and lead team to develop and sustain a compliance culture, ensure flawless execution and compliance to timely identify and address arising risks and control gaps if any, develop effective communication and supervise training to promote risk awareness and compliance culture, collaborate with business partners, cross-functions teams to ensure a coherent, seamless delivery and strong governance foundation built within team.
• Engage key stakeholders and within the broader business partners to ensure alignment across governance/control/conduct agendas.

Process

• Lead and oversee WSO related policies and processes and being responsible to design, manage and implement end-to-end related policies, processes to ensure that relevant policies, procedure, and standards are effectively implemented across Wealth Products Operations and ensure effectiveness control design and governance oversights and assurance of processes and frameworks for robust compliance, as well as take the ownership to lead and drive the WSO governance across product lines.
• Drive and deliver WS products sales process simplification and Project implementation by working with WS process owners and related stakeholders.

• Lead and oversee WS ops related platform to support WS digitization journey and initiatives delivery and ensuring the effectiveness of related project delivery in a coherent and seamless way and the consistency of functionality and control design across the platforms including offline sales channels, that with related project post implementation review can ensure the effectiveness of functionality and control design being accordance with internal and external standard as well as should manage associate incident risk assessment if applicable that can always put a robust compliance and control against internal and external requirements.
• Lead and drive to identify and achieve WSO operations excellence and efficiency to be aligned with country, business, function strategy goals.

People & Talent

• Provide strategic thought leadership, coaching, recognition and motivation through positive reinforcements and frequent feedback sessions.
• Promote risk awareness and compliance culture. Lead through example and build the appropriate Conduct culture and values.
• Strengthen the performance culture and reinforcement of accountabilities.
• Ensure team members are suitably trained/skilled for the job and fit for growth.
• Employ, engage and retain high quality people, with succession planning for critical roles.
• Identify talented individuals and provide stretch opportunities for career development.

Qualifications

Education: Bachelor Degrees or above

Training: Data soft skills if any

Certification: with CMF certification

Language: fluent English writing and speaking

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.