Job Summary

Delivery Leadership for OneTB
 
•    Lead the end-to-end delivery of the OneTB initiative, covering 9 squads and 100+ team members, ensuring alignment to agreed milestones.
•    Establish and maintain an overall delivery structure, governance, and cadence (e.g. features prioritization, scrum of scrums, milestone reviews, dependency tracking).
•    Proactively identify and manage risks, assumptions, issues, and dependencies (RAIDs), while escalating and resolving blockers in a timeline manner.
•    Create, maintain, and continuously refine project plans with the right level of granularity for both executive and squads.
•    Implement a robust accountability framework using defined artifacts, KPIs, and status reporting to drive ownership across squads.
•    Ensure delivery progress is transparent, measurable, and continuously reviewed, generating early visibility and support from stakeholders, ahead of critical deadlines.
•    Drive active engagement and buy-in from stakeholders both inside and outside OneTB, securing alignment, collaboration, and advocacy for the initiative.
•    Drive successful delivery against key program milestones, ensuring quality outcomes and alignment to business expectations.
•    Conduct monthly functional demos to OneTB stakeholders to showcase progress, validate outcomes, and maintain stakeholder confidence.
 
Business Development and Stakeholder Evangelism
 
•    Act as a strategic evangelist and champion for the OneTB initiative across Transaction Banking (TBMT, Product, and Sales teams).
•    Build and nurture relationships with stakeholders to position OneTB as a solution to their business problems and secure their commitment to the initiative.
•    Proactively identify and secure new use cases, ensuring they are captured, prioritized, and translated into the OneTB roadmap.
•    Partner with product and sales teams to market and communicate the value of OneTB across client-facing and internal channels.
•    Develop and maintain a comprehensive use case delivery plan to ensure commitments are delivery successfully, demonstrating tangible business value.
•    Balance delivery execution and stakeholder buy-in, serving as both program manager and strategic salesperson for OneTB.

Governance *
-    Embed the Group’s values and code of conduct in the TB T&I Team to ensure that adherence with the highest standards of ethics and compliance with relevant policies, processes, and regulations among employee’s form part of the culture.
-    Ensure compliance with the highest standards of regulatory and business conduct and compliance practices as defined by internal and external requirements. This includes compliance with local banking laws and anti-money laundering regulations and guidelines. 
-    Awareness and understanding of the regulatory requirements and expectations relevant to the role.

Regulatory & Business Conduct *
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters

Key stakeholders*
•    OneTB Squads and Team members
•    TBMT
•    Product teams, Trade Finance and Cash Management
•    TB Sales
•    TBMT
•    External Business Units
•    Senior Leadership and Program Sponsors
•    Program Management
•    Risk, Compliance, and Security Teams
•    Clients and End users (Indirectly)

Skills and Experience

Domain and Technical Knowledge:

•    Deep understanding of Transaction Banking products, services, and workflows, including payments, trade finance, cash management, and liquidity solutions.
•    Familiarity with financial services industry regulations and compliance requirements, such as data sovereignty, etc.
•    Experience with program and project management tools (e.g., ADO, Confluence) to build plans, track dependencies, and report progress.
•    Understanding of enterprise data platforms and cloud architectures (such as CDP, GDP) is advantageous for orchestration across squads.
•    Familiarity with API-based integrations, microservices architecture, and data mesh principles to support modern banking platform initiatives.
•    Awareness of security, data, governance, and privacy considerations in banking technology solutions.

Qualifications

Field of Study
•    Bachelor’s degree in Business, Information Technology, Engineering, or a related field; advanced degree (MBA or relevant Master’s) preferred.

Qualification:

-    Extensive experience in program and delivery leadership within complex digital banking or fintech environments.
-    Proven ability to lead large, cross-functional teams and manage multiple squads effectively.
-    Strong expertise in Agile delivery frameworks, project planning, risk management, and dependency coordination.
-    Demonstrated capability in stakeholder engagement, business development, and driving adoption of digital solutions.
-    Excellent communication, leadership, and proactive problem-solving skills with a high sense of ownership and accountability.
-    Familiarity with banking products, technology architecture, and regulatory compliance preferred.

Certification:

Good to have one or more of the below certifications:
-    Project Management Professional (PMP) or Program Management Professional (PgMP)
-    Certified ScrumMaster (CSM) or Scaled Agile Framework (SAFe) Agilist
-    Prince2 Practitioner
-    TOGAF or equivalent enterprise architecture certification
-    Certified Business Analysis Professional (CBAP)
-    Financial services or banking compliance certifications

Experience:

-    Proven experience (typically 8+ years) in program or delivery leadership, preferably in large-scale, complex digital banking or fintech initiatives.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.