JOB SUMMARY

This position will ensure that the management of Fraud risk is operating effectively and efficiently within Business

RESPONSIBILITIES

Strategy

•    Perform day to day data extraction activities based on business need.
•    Generate monthly/weekly/daily and ad-hoc MIS
•    Minimise Fraud losses by analysis of fraud trends & place the rules in Falcon on timely manner to mitigate Frauds
•    Manage stakeholder expectations
•    Liaison between analysts and stakeholders on business requirements
•    Involve in migration of activities
•    Understand Fraud Business and Fraud losses in order to provide inputs on the Strategy piece.
•    Minimise Fraud losses by analysis of fraud trends, MIS, reviews,reporting and compliance
•    Head Office Reporting and Stakeholder reporting for GBS supported countries
•    Participate in all meetings/discussions including monthly SRM calls organised by Country Stakeholders and provide necessary guidance/support
•    Regular and proactive fraud detection system parameter review/ management

Business

•    Compliance with Group Policy and Standards, local laws and regulations and controls and procedures of the Bank 
•    Participate in audit checks when required and ensure all observations are clear
•    Develop System tools and processes to keep the new fraud trends like skimming under control
•    Timely communication of key information and trends to the Top Management by way if generating and using detailed Fraud Control MIS.
•    To identify all service enhancements opportunities, develop and monitor operational plans to achieve them
•    Actively support implementation of key projects
•    Address all Adhoc’s requirements (country stakeholders/Group/Internal)
•    Working knowledge in analysis and implementation of rules in Fraud detection systems (Falcon / Visa Risk manager etc.)
•    To ensure exceptions arising out of KCSA / CST checks are immediately rectified and preventive action put in place to prevent recurrence.

Processes
•    Ensure that policies and processes are followed
•    Ensure reports are shared with country on timely manner.
•    Identify Cost Save Opportunities –through automation or otherwise.
•    Provide Operational Support to FRSC
•    Reporting of cases/ data to the Group Heads and Country Fraud Risk Managers
•    Generate Monthly Fraud Related Dashboards which goes to leadership for Review.
•    Timeliness and accuracy of reporting

People & Talent

•    Lead through example and build the appropriate culture and values. Work in collaboration with Team and other required stakeholders as deem fit.
•    Encourage and promote an active training and learning environment to facilitate excellence in risk management, risk awareness, behaviours and accountability.
•    Be a good Team player and support the team in case of any Adhoc’s requirements/excessive volumes etc.
Risk Management
•    Identify and share industry best practices and work with the businesses for their feasibility and implementation.
•    Ensure all FRM policies and procedures in the country comply with Group Policies and Standards. Ensure proper and updated documentation in place for in-country policies and procedures.
•    Ensure various fraud risks are being actively prevented and detected in a timely manner on an end-to-end basis     
•    Proactive in seeking regular assurance that areas of responsibility are performing to an acceptable risk and control standards as deem fit.

Governance
•    Provide oversight across fraud risk management team, ensuring compliance with the highest standards of regulatory and business conduct and compliance practices as defined by internal and external requirements. This includes compliance with local banking laws, other applicable laws and anti-money laundering regulations and guidelines
•    Embed the Group’s values and code of conduct in the country fraud risk management team to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among employee’s forms part of the culture.
•    Accountable for satisfactory closure of issues / gaps arising from Internal Audits, peer reviews and regulatory reviews for the areas of work.
•    Adherence to confidentiality agreement always.

Regulatory & Business Conduct

•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
•    Lead to achieve the outcomes set out in the Bank’s Conduct Principles

Key Stakeholders

•    Country FRM, FRSC Operations, CST etc

Qualification
•    Education     Graduate/ Postgraduate    
•    Certifications     SAS Certified
•    Languages     R, PYTHON will be added advantage

Role Specific Technical Competencies
•    SAS certification
•    Analytics
•    MS Excel
•    MS Word
•    MS PowerPoint

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.