JOB SUMMARY

We are seeking a detail-oriented and analytical Business Analyst to join our dynamic WRB data team. The successful candidate will be responsible for MIS report, analysing sales data, performance calculation and actionable insights to drive sales performance. This role requires a strong analytical mindset, proficiency in data analysis tools, and understanding of sales processes.

RESPONSIBILITIES

Strategy
•    Responsible for providing accurate and decision supportive information management, data management process, performance calculation & analytics support to business stakeholders.

Business
•    Ensure timely generation of business supportive MIS and sales performance at different frequencies across the WRB products.
•    Improve the information management to effective, efficient, and accurate delivery for quantitative and qualitative data for analysis.
•    Work on automation process of generating standard reports with flexibility to enhance and upgrade based on business requirements.
•    Compile user requirements on MIS requests and conduct feasibility study on initiatives for implementations.

Processes
•    Collect, analyse, and interpret business data from various sources.
•    Ensure the data base management process for all MI & Analytics generation. Building data marts at product and customer level. Consolidating the databases across systems and reconciliations.
•    Be compliant with data security and customer information management standards as well as group policies.

People & Talent
•    Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from team and work in collaboration with stakeholders and control partners.

Risk Management
•    Understand, process, and comply to the Group and Country Controls that are relevant to the role.

Governance
•    Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.

Regulatory & Business Conduct

•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

•    WRB Products & Segments
•    WRB Frontline channels
•    Digital Banking & Service
•    Client Experience & Operation Back Office

Other Responsibilities
•    Embed Here for good and Group’s brand and values in WRB team; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats)

Other requirements
•    At least 2 years of experience in data and business analyst position.
•    Hands on experience in programming language such as Python, or SAS, SQL. Python is a must with good understanding of relational database.
•    Critical thinking and business acumen

Qualifications

•    Education: Bachelor
•    Languages: English

Role Specific Technical Competencies

• Having working experience using Python/ SAS / SQL 
• Microsoft Excel
• Microsoft Office

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.