Job Summary

Supports the Primes Services business globally from a COO perspective. Responsibilities include executing the business strategy, reinforcing exemplary control and governance, ensuring strategic functional alignment and engagement, and enabling business growth through productivity and discipline

Strategy
•    Work with the Prime Services team to define and implement the business strategic agenda to maximise shareholder value, identify and create areas of competitive advantage.  
•    Constructively challenge the and work with this group to highlight and resolve trade-offs between competing business investments and agendas.  
•    Work with the business head and TTO to develop and execute an infrastructure plan that supports the business strategy and is aligned to future regulatory requirements.
•    As a Markets Trading COO team member,
o    Play a key role in the annual strategy and annual budget
o    Be a vocal leader and help to drive the supervisory and conduct agenda

Business
•    Remove blockages and enable revenue capture and growth.
•    Set the overall support structure agenda for the business, and work with support functions and business heads to define priorities and goals for the different functions.
•    Monitor the business performance of the franchise and ensure early escalation of any incipient performance trends for further discussion.
•    Ensure the Bank is compliant with all new trading regulations.
•    Improve productivity and efficiency by driving an automation and standardisation agenda for the business that enables sustainable growth and scalability. 

Processes
•    With the support functions, deliver and maintain optimal global design standards for processes that are fit for business purpose and growth.

Key Responsibilities

People & Talent
•    Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.
•    Employ, engage and retain high quality people, with succession planning for critical roles.
•    Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives.

Risk Management
•    Ensure that material risks which affect the business processes are monitored, managed and escalated in accordance with the Group’s Risk Management Framework
•    Support regulatory reform Programmed and ensure that all risks and issues are properly highlighted and addressed and that a high standard of governance and delivery is achieved.
•    Take the lead in identifying and driving initiatives designed to increase business operating efficiency and strengthen first line operational risk management.
•    Act to minimize operational loss and audit failures and take proactive measures to respond to matters arising and identify and manage forward looking risks. 
•    Embed the Group’s values and code of conduct and develop a robust culture to ensure adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among employees.

Governance
•    Ensure adherence to group and local governance standards and escalate promptly through the appropriate channels.

Regulatory & Business Conduct
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders
•    Markets Prime Services Head
•    Primes Services Product & Sales Heads
•    Markets COO MT members
•    CIB NFRC members
•    CIB MT members
•    GORC members
•    Group Function Heads 

Other Responsibilities
•    Embed Here for good and Group’s brand and values. Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures as required.

Skills and Experience

•    Risk Management
•    Regulatory Environment Financial Services
•    Planning: Tactical, Strategic
•    Organisational Change Management
•    Investment Banking Services

Qualifications

Education       University Degree
Languages     English

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.