We’re looking for talented, driven Polytechnic graduates to join our 12-month SME Banking Apprenticeship Programme. Over a year, you’ll get involved with real world projects, learn on the job and build your network across the Bank.

SME Banking (SME) within Standard Chartered Bank aims to provide companies in Singapore a suite of product that meets their operating and financing requirements. This includes assisting the SME Relationship Manager to grow and deepen SME Banking client relationships through effective relationship management, with focus on SME clients’ total business needs and cross-selling products to the new and existing SME clients to maximise the clients’ affinity to the Bank. The SME Banking team sits within our global Wealth and Retail Banking business.

About our Wealth and Retail Banking business

We service more than 13 million individuals and small businesses, with a focus on the affluent segment which encompasses Private Banking, Priority Private, Priority Banking, and Premium. In the mass retail space, we're focused on emerging affluent clients who will progress in their wealth journey with us and form the pipeline of future affluent clients.

We’re a leading wealth manager in Asia, Africa and the Middle East, and our deep local presence and international network enables us to capture the strong structural tailwinds which are driving cross-border wealth flows. Our comprehensive product propositions span across deposits, payments, financing, advisory, investments and bancassurance.

We’re investing USD $1.5 billion in our Affluent banking business. Our investment focuses on affluent frontline teams, wealth and digital platforms, and client centres, as well as brand and marketing, to drive growth. You’ll join a growing franchise within Standard Chartered Group.

What You’ll Be Doing

As part of the SME Banking team, you’ll get involved with projects such as:

• Building prospects via marketing calls and expand existing customer relationships through pro-active customer contact and account management.
• Assisting Relationship Managers (RMs) in sales closures, providing excellent customer service  
• Understanding the client onboarding process for SME Banking, including product and lending programmes.
• For borrowing clients, partnering Relationship Managers and Credit Analysts to perform end-to-end Business Credit Applications and/or annual reviews.
• Learning the products available to SME clients, including all cash management, loans, trade, investments, insurance, and hedging solutions.
• Giving regular feedback to management on product, processes based on customer feedback.

About the Apprenticeship Programme

During this learning journey, you will embark on two 6-month long rotations. You will be exposed to different projects and tasks, alongside structured training, mentorship and on-the-job learning. Through the programme, you’ll experience an incredible and varied global learning experience, which include:

• Talent assignments
• Technical and professional skills training
• Future skills and development workshops
• Targeted online learning
• Inspiring thought leadership speaker events
• Real-life business problem solving and more.

Eligibility

We welcome graduates from all Polytechnic Diploma disciplines with less than 2 years of working experience. You’ll also:

• Have the permanent legal right to work in Singapore
• A keen interest in Banking and Finance industry
• Good customer service skills
• Good telemarketing skills and a willingness to engage customers via tele-conversations
• Strength as a team player
• Be self-driven, self-motivated, with a proactive approach toward resolving issues
• Be responsive, contactable and accountable to clients and internal stakeholders.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. 

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. 

Together we: 

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers