Job Summary

This role could be based in Malaysia and India. When you start the application process you will be presented with a drop down menu showing all countries, please ensure that you select a country where the role is based.

This role is the heartbeat of how the Technology & Operations (T&O) Risk & Control function connects, communicates, and delivers on its People and strategic agenda. As the Snr Business Planning Manager, you will work directly with the Head of Risk Strategy & Transformation and the Global Head of T&O Risk & Control to shape and drive the overarching function-wide strategy, with a particular focus on financials, workforce planning, people engagement and leadership visibility. 

Your primary focus will be to work on all activities related to financials & workforce planning so that the management team is provided with full administrative support and when making both tactical & strategic decisions. 

You will also play an important role in people engagement space - in planning and executing the annual people cycle-covering everything from objective setting and performance tracking to engagement surveys, promotions, and talent development planning.

You will be the architect behind our communication narrative: managing Town Halls, executive messaging, people announcements, and leadership materials that define the tone and direction of the function. Whether it’s coordinating global initiatives like well-being programmes or celebrating cultural milestones and staff achievements, you’ll bring the function to life for our people.

Success in this role requires outstanding planning, execution, and communication skills - both written and visual. You must be a natural collaborator, highly organised, and comfortable managing multiple priorities under tight timelines. Above all, you should care deeply about building an inclusive, high-performing culture that reflects our values and ambitions.

This role presents an ample opportunity for growth for the right incumbent, as it can expand into a full-fledged Business Planning Manager role supporting a senior SCB staff. 

Key Responsibilities

Strategy

• Support the Head of Risk Strategy & Transformation, T&O R&C, in shaping the T&O Risk & Control People and financial agenda.
• Translate the function’s strategic objectives into an actionable People and financial planning roadmap.
• Track delivery of key People and financial initiatives and measure impact across the function.
• Support the Head of Risk Strategy & Transformation, T&O R&C and colleagues already working on the functions People and financial agenda on ad-hoc strategic deliverables, as required. 

Business

• Coordinate the annual risk and control HR cycle: objective setting, progress tracking, performance calibration, and promotions.
• Manage the global “My Voice” survey process, including comms, results analysis, and action plans.
• Lead internal recognition and engagement initiatives to celebrate people and team achievements.
• Ideate, design, plan and lead other People initiatives, per the T&O Risk and Control People Agenda Plan.
• Support the Head of Risk Strategy & Transformation, T&O R&C, in driving the function’s financial agenda.
• Assist in annual BAU budget setting and planning.
• Track T&O R&C headcount, BAU budget, efficiencies, ensure adherence to annual financial plans, report financial performance and efficiencies using the Bank’s systems (e.g., WFP & BART)
• Assist the Head of Risk Strategy & Transformation, T&O R&C, in organization design matters, capability transfers, headcount and budget transfers for the function.
• Liaise with Group Finance and other functions on managing the T&O R&C BAU budget, efficiencies, headcount, cost centres and other financial and OD matters. 

Processes

• Own the planning, design, and delivery of internal comms materials to support the T&O R&C People Agenda - Town Hall decks, leadership messages, key messages, Q&As, the Team SharePoint, and other textual and visual materials.
• Plan and coordinate the function’s engagement with staff in our key markets – work closely with our Country Leads, plan MT travel, in-Country work and social engagements, events in our key markets.  
• Coordinate all leadership-led staff engagements, including team Town Halls, and roundtable events.
• Maintain the function’s Business Continuity Plan and support other business planning deliverables.
• Mange the T&O R&C annual budget planning process, in close collaboration with Group Finance and other functions, ensure adherence to financial and headcount targets. 

People & Talent

• Champion People-first initiatives including staff well-being, upskilling, mentoring, people leader enablement, and D&I.
• Plan and deliver campaigns aligned to local culture, global awareness days, and corporate values.
• Partner with HR to ensure talent development plans are effectively aligned with function needs.

Governance

• Support the risk and control leadership in tracking key deliverables pertaining to the functions People and financial agenda, providing high-quality updates for leadership governance forums.
• Ensure all People-related actions are documented, followed up, and appropriately reported.
• Ensure all actions related to T&O R&C financial agenda are documented, followed up, and appropriately reported.

Regulatory & Business Conduct

• Role-model and embed the highest standards of conduct and ethics across all activities.
• Understand and adhere to both internal and external regulatory expectations in communications and staff management practices.

Key stakeholders

• Global Head of T&O Risk and Control and Management Team.
• Head of Risk Strategy and Transformation, T&O Risk and Control.
• T&O Group Finance Team

Qualifications

• EDUCATION: Bachelor’s degree required; preferred fields include Human Resources, Business Administration, Communications, Information Technology or related disciplines.
• TRAINING: Familiarity with HR processes, strategic planning, and change communications.
• LICENSES: Standards as per the role.
• MEMBERSHIP: Active participation in relevant professional networks is beneficial.
• CERTIFICATIONS: Professional certifications (e.g. CIPD, SHRM, PMP) are an advantage.
• LANGUAGES : English or Standards as per the role.
  

Skills and Experience

• 8+ years’ experience in business planning, reporting, human capital, internal communications, or strategy roles within large organisations (preferably in financial services or technology).
• Proven experience driving people-related programmes across multiple geographies.
• Track record of influencing senior leadership and managing high-stakes internal communications.
• Demonstrated ability to manage sensitive information, competing priorities, and complex deliverables.
  

Role Specific Technical Competencies

• People Management
• Financial Planning
• Planning, Coordination and Scheduling
• Written Communications
• Creative Content Production
• Human Resources Planning and Development 
  

Competencies

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers