JOB SUMMARY
Custody Operation Support - Local Team

•    To perform clerical jobs as assigned by the section supervisor in accordance with their instructions, DOI , Group Policy
•    To report any problems encountered to section supervisor for guidance
•    To maintain high quality of work at all times in enhancing the Group image
•    To keep in contact with counterparty if necessary while performing daily work 
•    Complete mandatory training 12 hours every 3 years
•    To complete trust license register and trust training to meet local regulation requirements 

General

•    Contribute good ideas and participate in projects to improve working efficiency.
•    Report any suspicious transactions on Money Laundering to supervisors.

RESPONSIBILITIES

Custody Operations Support on Local Clients Team
•    To ensure all the trades are settled successfully with counterparties through sub-custodians.
•    To ensure clients fund transfers instructions are well executed.
•    To ensure daily compliance monitoring on local SITE funds are well performed. Any exceptions shall be escalated to team lead.
•    To ensure corporate actions related to local clients are well mentioned and processed.
•    To provide monthly MIS reports to internal stakeholders.
•    To ensure immediate escalation of all concerns and issues.
•    To ensure DOI/EUC/JD are reviewed and updated on an annual basis.
•    To support project delivery.

Strategy
•    To simplify daily manual process.

Business
•    Support daily business to provide client solutions.

Processes
•    Ensure BAU is accurate and timely completed.  Focus on simplification and efficiency to reduce manual work.

People & Talent
•    Co-work with team members and share knowledge with each other.

Risk Management
•    Ensure follow DOI to prevent risks and escalate any potential issues to discuss with manager.

Governance
•    Escalate any issues to manager and department head. 

Regulatory & Business Conduct
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Lead to achieve the outcomes set out in the Bank’s Conduct Principles 
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Qualifications

Experiences

•    Experiences in custody business responsible for international or domestic settlement
•    Payment knowledge is required

Language skills                                  
•    Able to read, write and listen Englis

Certificate                                  
•    Trust License

Role Specific Technical Competencies
•    Microsoft office: Outlook, Excel, Word and Access
•    Operations - Back Office
•    Data Gathering and Reporting

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.