Store Manager (Head Coach) at NIKE Factory Brescia, Italy

About Nike

NIKE, Inc. is the world's leading sports brand, dedicated to bringing inspiration and innovation to every athlete in the world. From groundbreaking product designs to revolutionary marketing campaigns, Nike pushes the boundaries of what's possible in sport and beyond. With a global presence, Nike Retail stores serve as the brand's frontline ambassadors, delivering exceptional consumer experiences. The NIKE Factory Brescia store embodies this mission in Italy, offering premium athletic footwear, apparel, and equipment to sports enthusiasts in the region.

Nike's culture thrives on diversity, equity, and inclusion, fostering an environment where creativity, ambition, and passion converge. As a growth company, Nike invests in its people, providing opportunities to develop alongside the industry's top talents.

Role Overview

As Store Manager (Head Coach) at NIKE Factory Brescia, you will lead the store team to deliver world-class retail experiences. Known internally as 'Head Coach,' this role demands a blend of strategic leadership, operational expertise, and consumer passion. You will drive sales performance, cultivate a high-energy team culture, and execute Nike's global strategies at a local level. This full-time position offers the chance to shape the future of retail in Brescia, Italy, while advancing your career within one of the most iconic brands in the world.

Key Responsibilities

In this dynamic leadership role, your responsibilities include:

• Creating a welcoming and immersive store environment that provides unique shopping experiences for every consumer.
• Building, leading, and developing a diverse team, fostering an excellent work atmosphere and high performance.
• Managing store budgets, operations, and inventory to achieve sales targets, optimize services, and enhance consumer satisfaction.
• Supporting and implementing Nike’s core strategies, including sustainability initiatives, Nike membership programs, and digital services.
• Providing valuable insights for optimizing the store's positioning within the local Brescia market.
• Ensuring full compliance with all Nike standards, guidelines, and operational protocols.
• Collaborating with business partners across other stores and Nike headquarters for seamless execution.

Qualifications & Requirements

To succeed as Head Coach, you bring:

• A Bachelor's Degree and 6 years of retail experience, or 7 years of retail experience in lieu of a degree.
• A minimum of 4 years in management roles.
• Proven experience in retail operations, budgeting, planning, customer service, sales, and people leadership.
• Extensive expertise in delivering high-level customer service within a premium brand retail environment.
• Proficiency in Microsoft Office products and retail business systems.
• Strong English communication skills (written and spoken).
• Demonstrated ability to build, lead, and manage high-performing teams.
• Skills in conflict resolution, employee coaching, and counseling using appropriate tools.
• Flexibility to work weekends, evenings, and holidays as needed.

Passion for Nike, sport, and exceptional consumer service is essential, along with strong communication and shift flexibility.

Benefits & Perks

Joining Nike as Head Coach comes with an unbeatable rewards package:

• Attractive salary that evolves with market rates and your experience, estimated at €65,000 - €95,000 annually.
• Opportunity for monthly bonus payments based on performance.
• Generous online and in-store employee discounts on Nike products.
• Comprehensive benefits package, including pension and share schemes.
• Exciting development opportunities with regular training in leadership, sales, and products.
• A dynamic, motivating environment valuing Diversity, Equity & Inclusion.
• Staff dress code featuring Nike apparel to foster team spirit.
• Access to sports activities and participation in unique Nike events.

Career Growth

Nike is committed to your professional journey. As Head Coach, you'll receive ongoing training and development to hone your skills in retail leadership. High performers advance to district management, regional roles, or corporate positions within Nike's global network. Brescia serves as a launchpad for careers spanning Europe and beyond, with countless alumni rising to executive levels.

Why Join Us

Why choose Nike Factory Brescia? Be the face of an iconic brand in a vibrant Italian market. Lead a team of passionate 'Athletes' (sales associates), 'Leads,' and 'Coaches' in a store that embodies Nike's innovative spirit. Enjoy a casual yet premium work environment, casual dress in Nike gear, and the thrill of hitting sales targets. Contribute to Nike's mission while growing personally and professionally in a supportive, inclusive culture.

Role FAQs

What is the work schedule like?

Full-time with flexibility for shifts, weekends, evenings, and holidays to meet retail demands.

Is Italian language required?

While English is mandatory, knowledge of Italian is advantageous for local consumer interactions.

What makes this role unique at Nike?

Nike's sports-inspired titles like 'Head Coach' create a motivating, team-oriented atmosphere unlike traditional retail.

How does Nike support career progression?

Through tailored training, mentorship, and global opportunities for top performers.

Ready to bring inspiration to Brescia? Apply now and join the Nike team!