Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

The Global GTM Operations team is responsible for overall productivity and effectiveness of the sales organization, partnering closely with each GTM function and across Stripe to drive initiatives and support the overall rhythm of the GTM business. Within GTM, the Alliances & Channels (A&C) team is at the forefront of working with partners, sales and our users to drive revenue and growth. The A&C Strategy and Operations function at Stripe plays a crucial role in the success of our partner organization. With a commitment to excellence and a deep understanding of the art and science of sales, our team is dedicated to informing strategy and planning, optimizing processes, and providing insights that propel Stripe’s growth. We do this by being objective, trusted partners to the A&C Leadership team.

What you’ll do

We are seeking a technically sophisticated and detailed oriented individual who will serve as an A&C Operations Analytical Lead, specifically supporting the A&C function as a strategic, operations, and analytics partner. This person will be responsible for improving the quality of analytics and insights on a consistent basis, including standardization of reporting and scalability across the function with the primary objective of enabling A&C leadership to make effective, analytically driven decisions. This person will also be innately curious and ready to dig deep into operational and performance processes, systems, and data to assess current performance, identify improvement opportunities, and provide fact-based insights that enable us to introduce improvements in order to simplify complex cross-organizational systems to improve efficiency and drive growth. We are looking for a self-starter who is passionate about their work, detail oriented, analytical and has demonstrated success dealing with ambiguity in a high-growth environment, and solving problems with limited oversight.

Responsibilities

• Business Insights: Develop deep understanding of Stripe’s business and its partner sales funnel across user segments and geographies. Monitor the progress, health, and sustainability of the overall strategy. Provide actionable insight and strategic perspective on business performance to help inform key decisions across GTM teams. Effectively communicate insights and recommendations to business leads and influence strategic decision-making.
• Scalable Insight: Conceptualize, build, manage and maintain centralized tools (including dashboards, spreadsheet models,) that the business and A&C Strategy and Operations team can use to extract data / insights for daily business management in an automated manner to drive current and future rhythms of business. As a result of insights, identify and improve the usability and accessibility of insights from existing systems and tools, in collaboration with respective development teams
• Operating Cadence: Design and execute on a standard weekly, monthly and quarterly cadence of operations (weekly forecasting calls, monthly business reviews)
• Productivity and Resource Management: Collaborate with our Finance and Strategy teams in modeling our A&C productivity, informing resource allocation and optimisation for the sales organization. 
• Program /Process Management: Independently develop and manage project or program plans to support key stakeholder asks and core operational planning processes. Manage A&C wide operational processes and programs

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 6+ years of work experience in B2B sales strategy and operations and/or partner operations, business analytics, business strategy/operations, data science, investment banking, management consulting, or related domains
• Strong analytical skills, business intuition and a structured approach to solving complex business problems
• User-first mindset: Ability to work proactively and collaboratively with stakeholders, particularly in clearly communicating data insights and takeaways 
• Has an enthusiastic “roll up your sleeves” mentality. Pragmatic problem solver, with a bias to action and “getting things done”. Passionate about driving business outcomes and change at the ground level.
• Experience presenting technical content to non-technical audiences and leadership. Courageous communicator translating business insights into practical recommendations.
• Experience initiating and completing analytical projects with minimal guidance, taking a structured approach to solving unique business problems
• Advanced SQL and Google Sheets modeling skills. Experience working with large data sets, especially in analyzing large imperfect data sets to creatively solve problems and creating scalable reports and dashboards or ad-hoc analysis
• Experience in Salesforce (or other CRM)
• Experience being a business partner with a GTM executive or similar role

Preferred qualifications

• Experience working cross-functionally with sales teams and deep familiarity with sales operations and sales KPIs
• Prior experience in GTM Partner Strategy & Operations
• Prior experience at a growth stage technology company
• Experience in Python and proficiency in BI visualization tools (e.g., Tableau)