Seeking an experienced, dynamic and energetic Supply Chain Management (SCM) professional in a position of Logistics Professional to join the Siemens Healthineers family. Engages in a variety of tasks such as Order Management and Goods Transfer and Dispatch as well as incorporating business partner & internal customer engineer requirements, process align coverage both internal areas & external customer located in international countries. A Logistics Professional leads, execute, monitor and control the Place orders & expedite the delivery for new customers, stock align with forecast demand, identify optimal reorder points, and avoid stockouts or excess inventory contributed to on-time-in-full OTIF delivery inventory planning accuracy & minimize write-off value continuously.

Core Responsibilities:

•Ability to work with international colleagues and external business partners.

•Order Entry & Verification: Accurately creation of Service Direct Sales Order, Purchase order   according to customer orders and MRP request.  

•Customer Communication: Responding to inquiries, providing status updates, resolving issues, and handling complaints.

•Coordination: Liaising with Business partner, Customer Service Engineers, Customer Service Support Center, 3rd party warehouse, Demand planner and logistics teams for ordering, timely picking, packing, and shipping.

•Gathering updates on vendors, distributors, sales, and other stakeholders that can affect demand

•Inventory Management: Updating stock records and assisting with inventory control.

•Documentation: Maintaining accurate order records and generating reports.

•Problem Solving: Addressing discrepancies and managing returns or exchanges.

• Refining systems and methods to improve OTIF rate in order to better customer order & delivery experiences.

• To support CBS (Central Business Service) in any change request.

Core Skills:

• Vendor management

• Procurement

• Order Management 

• Supply chain management

• Cross-functional collaboration skills

• Accountability

• Confidence in your positions & Can-do mindset,

having an eager willingness to accept and overcome challenges

• Extremely detail-oriented

• Excellent organizational skills

• Attention to detail

• Strong written and verbal communication skills

• Ability to work with others

• Analysis and problem-solving skills such as the ability to question, accurately identify a need,

and present an effective solution

• Time management skills

Soft Skills:

• SAP

• ERP

• Strong computer skills with proficiency in tools such as Microsoft Office Suite

(Excel, Powerpoint, Word, Power Query)

• Fluent English language