Asian Food Telesales Executive - Part Time, Remote Working at Sysco Ireland

Role Overview

As an Asian Food Telesales Executive at Sysco Ireland, you will be the first point of contact for customers, managing inquiries, processing orders, and providing exceptional customer service. You'll play a vital role in driving sales growth by understanding customer needs, promoting Sysco's extensive product range, and building long-term relationships. This part-time, remote position offers a unique opportunity to contribute to a leading foodservice provider while enjoying flexibility and career growth.

Day in the Life

Your day will involve: * Answering customer inquiries via phone, email, and other communication channels. * Processing customer orders accurately and efficiently. * Identifying customer needs and recommending appropriate products. * Upselling and cross-selling to maximize sales opportunities. * Building and maintaining strong customer relationships. * Collaborating with field-based sales representatives. * Staying up-to-date on product knowledge and market trends. * Resolving customer complaints and issues. * Achieving sales targets and margin goals. * Maintaining accurate records of customer interactions.

Why Dublin, Leinster, Ireland?

Dublin offers a vibrant and dynamic environment with a thriving food scene. Leinster is a region known for its rich history, beautiful landscapes, and strong economy. Working remotely in this location allows you to be part of a global company while enjoying the benefits of living in Ireland, including its friendly culture and high quality of life. Sysco Ireland is committed to the growth of its team and the success of its customers across the island of Ireland. ## Career Path Sysco Ireland values employee growth and provides opportunities for career advancement. This role can be a stepping stone to various positions within the company, such as: * Senior Telesales Executive * Account Manager * Sales Representative * Customer Service Manager * Team Lead Sysco also encourages ongoing training and development to help employees reach their full potential. ## Salary & Benefits While the exact salary is not disclosed, the estimated competitive market range for this role in Dublin is €30,000 - €45,000 per year (pro-rata for part-time). Sysco also offers a comprehensive benefits package, including: * Competitive salary * Part-time working hours * Remote working opportunity * Employee discounts on Sysco products * Comprehensive training programs * Employee assistance program * Recognition and rewards programs * Paid time off and holidays * Pension plan/retirement savings plan * Health and wellbeing programs ## Sysco Culture Sysco Ireland fosters a culture of collaboration, innovation, and customer focus. Employees are encouraged to share ideas, work together, and go the extra mile to deliver exceptional service. The company is committed to diversity and inclusion, creating a welcoming and supportive environment for all employees. Sysco's core ethos is keeping the customer at the heart of everything we do. ## How to Apply If you're a motivated and customer-focused individual with a passion for Asian food and a desire to work for a leading foodservice provider, we encourage you to apply. Submit your resume and cover letter through the Sysco careers website. ## Frequently Asked Questions (FAQ) **Q1: What are the essential requirements for this role?** *Fluency in Mandarin and English, understanding of diverse world food products, a proven sales track record, and excellent customer service skills are essential.* **Q2: Is prior experience in telesales or customer service required?** *Yes, experience in a hybrid sales/customer service role is preferred but not always mandatory. The role has a strong focus on customer care.* **Q3: What opportunities are there for career advancement at Sysco Ireland?** *Sysco Ireland is committed to employee growth and offers opportunities for advancement to positions such as Senior Telesales Executive, Account Manager, and Sales Representative.* **Q4: What is the work schedule for this part-time role?** *The work schedule is part-time and flexible, with the ability to work across multiple shift patterns.* **Q5: Is this a fully remote position?** *Yes, this is a remote working opportunity.* **Q6: What type of training will be provided?** *Sysco provides comprehensive training programs to ensure employees have the knowledge and skills to succeed in their roles.* **Q7: What kind of support will I receive from the team?** *You will receive strong support from your team and field-based Sales Representatives to ensure customer needs are met.* **Q8: What is the company culture like at Sysco Ireland?** *Sysco Ireland has a culture of collaboration, innovation, and customer focus. They pride themselves on putting the customer first and being a great place to work. * **Q9: Are there opportunities to learn about different food products?** *Yes, the role requires developing and maintaining full product knowledge of all Sysco products, particularly in the Asian food category.* **Q10: How does Sysco support employee well-being?** *Sysco offers a variety of benefits to support employee well-being, including an employee assistance program, and health and wellness programs.*