Assistant Supervisor & Analyst, Delivery Service Center at Sysco Grand Montreal

Role Overview

The Assistant Supervisor & Analyst, Delivery Service Center (DSC), at Sysco Grand Montreal plays a pivotal role in ensuring the smooth operation of the delivery service center. This multifaceted position involves managing workflow, providing administrative support, generating reports, and ensuring compliance with safety and food safety regulations. The role requires a detail-oriented individual with excellent communication skills and the ability to work effectively in a fast-paced distribution environment.

Day in the Life

A typical day for the Assistant Supervisor & Analyst involves a variety of tasks aimed at optimizing the efficiency and effectiveness of the DSC. This includes:

• Workflow Management: Organizing and managing the workflow of the DSC, including the use of systems like Syntellic, Sysco Transportation System (STS), Verizon, and Roadnet to ensure seamless operations.
• Administrative Support: Providing accurate and timely administrative support to the operations team, which may include preparing communications, managing schedules, and handling documentation.
• Data Entry and Reporting: Performing data entry tasks and generating reports to provide insights into key performance indicators (KPIs) and operational efficiency.
• Safety and Compliance: Assisting in the creation of safety reports, tracking safety metrics, and investigating incidents to ensure a safe working environment.
• Coaching and Discipline: Providing coaching and recommendations on disciplinary actions, and participating in the implementation of corrective measures as needed.
• Driver Coordination: Coordinating the replacement of delivery drivers and ensuring adequate staffing levels to meet delivery demands.
• Recruitment Support: Participating in the hiring process of Sysco delivery associates (DAs), including screening candidates and conducting interviews.
• Time Sheet Management: Assisting in the investigation of time sheets to ensure accurate payment and compliance with on-time delivery requirements.
• Safety and Environmental Responsibility: Working safely with minimal environmental impact and reporting any hazards, incidents, or environmental spills to the supervisor.
• Food Safety Compliance: Adhering to Sysco’s food safety policies and procedures to ensure that all food safety, quality, and legal requirements are met.

Why Grand Montreal?

Grand Montreal offers a vibrant and diverse cultural environment, making it an attractive location for professionals seeking a dynamic work-life balance. As a major economic hub, it provides numerous opportunities for career growth and development. The region is known for its high quality of life, with affordable housing options, excellent educational institutions, and a thriving arts and entertainment scene. Working at Sysco Grand Montreal means being part of a supportive community that values innovation, collaboration, and employee well-being.

Career Path

The Assistant Supervisor & Analyst role is an excellent starting point for a rewarding career at Sysco. With dedication and hard work, you can advance to positions such as:

• Delivery Service Center Supervisor: Oversee the day-to-day operations of the DSC, managing a team of delivery associates and ensuring efficient service delivery.
• Operations Manager: Manage broader operational functions, including transportation, warehousing, and customer service, to optimize overall performance.
• Logistics Analyst: Analyze logistics data to identify areas for improvement and implement strategies to enhance supply chain efficiency.
• Training and Development Specialist: Develop and deliver training programs to enhance the skills and knowledge of Sysco employees, contributing to their professional growth.
• HR Business Partner: Work closely with HR to support employee relations, performance management, and talent development initiatives.

Salary & Benefits

The estimated salary range for the Assistant Supervisor & Analyst, Delivery Service Center position in Grand Montreal is between $50,000 and $70,000 CAD per year. Sysco offers a comprehensive benefits package that includes:

• Health and Wellness: Comprehensive medical and dental insurance, health and wellness spending accounts to support your physical and mental well-being.
• Financial Security: Short-term and long-term disability insurance, life insurance, and optional voluntary insurance to protect you and your family.
• Family Support: Parental leave program to support you during significant life events.
• Retirement Planning: Company retirement plan and group RRSP to help you save for your future.
• Employee Assistance: Employee and family assistance program to provide confidential support and resources.
• Financial Benefits: Employee stock purchase plan to allow you to invest in Sysco's success.
• Learning and Development: Unlimited online learning opportunities to enhance your skills and knowledge.
• Discounts: Discounts on Sysco products and with various suppliers to help you save money.
• Community: Associate resource groups to foster a sense of belonging and support.

Sysco Culture

Sysco is committed to creating a diverse and inclusive work environment where all employees feel valued and respected. The company values integrity, teamwork, and innovation, and encourages employees to contribute their unique talents and perspectives. Sysco also emphasizes safety, sustainability, and community involvement, reflecting its commitment to being a responsible corporate citizen.

How to Apply

Internal candidates can apply through the Career Centre on the HR/ADP Workforce portal. External candidates should submit a cover letter and resume via www.sysco.ca/careers.

FAQ

1. What are the key responsibilities of an Assistant Supervisor & Analyst?
   The role involves managing workflow, providing administrative support, generating reports, and ensuring compliance with safety and food safety regulations.
2. What qualifications are required for this position?
   A minimum of 1 year of experience in a distribution environment, experience with operational systems, bilingualism (English/French), a high school diploma, and intermediate proficiency in Microsoft Office Suite are required.
3. What is the salary range for this role?
   The estimated salary range is between $50,000 and $70,000 CAD per year.
4. What benefits does Sysco offer?
   Sysco offers comprehensive health, financial, and personal benefits, including medical and dental insurance, retirement plans, employee assistance programs, and discounts.
5. What opportunities for career advancement are available at Sysco?
   With dedication and hard work, you can advance to positions such as Delivery Service Center Supervisor, Operations Manager, Logistics Analyst, Training and Development Specialist, or HR Business Partner.
6. Is Sysco committed to employment equity?
   Yes, Sysco is committed to employment equity and provides accommodations during the recruitment process for candidates with disabilities.
7. What is Sysco's mission?
   Sysco's mission is to partner with its customers' success through industry-leading people, products, and solutions.
8. What is Sysco's goal?
   Sysco's goal is to connect the world to share food and care for one another.
9. How does Sysco promote safety in the workplace?
   Sysco emphasizes safety through training, compliance with safety regulations, and encouraging employees to report hazards and incidents.
10. What is the work environment like at Sysco Grand Montreal?
    The work environment is dynamic and fast-paced, with a focus on teamwork, innovation, and employee well-being.