Associate Lead/Senior Analyst - CIAM Careers at Sysco - Sri Lanka | Apply Now!
Sysco
Associate Lead/Senior Analyst - CIAM Careers at Sysco - Sri Lanka | Apply Now!
Job Description
Associate Lead Analyst / Senior Analyst - Customer Identity and Access Management (CIAM) at Sysco LABS Sri Lanka
Role Overview
Sysco LABS is seeking an Associate Lead Analyst / Senior Analyst to join our Customer Identity and Access Management (CIAM) team in Sri Lanka. This role is pivotal in ensuring the security and seamless access for our customers through the effective management of CIAM solutions, particularly Okta SSO and MFA. You will be responsible for the day-to-day support, analysis, and administration of CIAM services, working closely with application teams to maintain a secure and user-friendly environment. With a focus on innovation and delivery excellence, this position offers an opportunity to contribute to Sysco's global operations and enhance the customer experience.
Day in the Life
As an Associate Lead Analyst / Senior Analyst, your day will involve a mix of operational support, troubleshooting, and project-based activities. You will start by monitoring the CIAM systems for any issues, addressing authentication and access problems promptly. A significant part of your day will be spent onboarding new customer-based applications into Okta, ensuring a smooth integration process. You will also be involved in creating and maintaining operational documentation, developing process automation scripts, and collaborating with application teams to implement secure access solutions. Additionally, you will participate in security incident response activities and contribute to the continuous improvement of our CIAM services.
Why Colombo, Sri Lanka?
Colombo, the commercial capital of Sri Lanka, offers a unique blend of modern infrastructure and rich cultural heritage. Sysco LABS Sri Lanka is strategically located in Colombo, providing access to a highly skilled talent pool and a vibrant tech community. The city offers a cost-effective environment for technology operations, making it an ideal location for innovation and growth. Working in Colombo allows you to experience a diverse culture, enjoy a high quality of life, and contribute to Sysco's global success from a dynamic and thriving location.
Career Path
This role offers a clear career path within Sysco LABS. Starting as an Associate Lead Analyst or Senior Analyst, you can progress to roles such as CIAM Architect, Security Engineer, or IAM Manager. Sysco is committed to providing opportunities for professional growth through training programs, certifications, and mentorship. Your career trajectory will depend on your performance, skills development, and contributions to the team. We encourage continuous learning and offer resources to help you achieve your career goals within the organization.
Salary and Benefits
Sysco offers a competitive salary and benefits package for this position, commensurate with experience and qualifications. The estimated salary range for this role in Sri Lanka is $60,000 - $110,000 USD per year. Our benefits package includes comprehensive health insurance, paid time off, retirement savings plan, professional development opportunities, and employee assistance programs. We also offer flexible work arrangements to promote work-life balance and support our employees' well-being. At Sysco, we value our employees and strive to provide a rewarding and supportive work environment.
Sysco Culture
Sysco's culture is built on a foundation of integrity, teamwork, and customer focus. We are committed to fostering an inclusive and diverse workplace where every employee feels valued and respected. Our core values include excellence, innovation, and a passion for service. We encourage collaboration and open communication, empowering our employees to contribute their ideas and make a difference. Sysco is dedicated to giving back to the community through various charitable initiatives and volunteer programs, reflecting our commitment to social responsibility.
How to Apply
Interested candidates are invited to apply online through the Sysco careers website. Please submit your resume and a cover letter highlighting your relevant experience and qualifications. Ensure that your application demonstrates your expertise in CIAM technologies, troubleshooting skills, and ability to collaborate effectively with cross-functional teams. Shortlisted candidates will be contacted for an interview to discuss their skills and experience in more detail. We look forward to receiving your application and exploring how you can contribute to Sysco's success.
FAQ
- What is Customer Identity and Access Management (CIAM)?
CIAM is a framework of technologies and processes that manage customer identities, authentication, and authorization, providing secure and seamless access to applications and services.
- What is Okta SSO and MFA?
Okta SSO (Single Sign-On) allows users to access multiple applications with a single set of credentials. MFA (Multi-Factor Authentication) adds an extra layer of security by requiring users to provide multiple verification factors.
- What skills are required for this role?
Key skills include experience with Okta, Azure Entra, Identity Governance tools, troubleshooting, scripting, and collaboration.
- What are the responsibilities of an Associate Lead Analyst / Senior Analyst?
Responsibilities include supporting Okta CIAM services, troubleshooting access issues, onboarding applications, and creating operational documentation.
- What is the work environment like at Sysco LABS Sri Lanka?
Sysco LABS Sri Lanka offers a hybrid remote and office-based work environment, promoting flexibility and collaboration.
- What career opportunities are available at Sysco?
Sysco offers various career paths, including roles such as CIAM Architect, Security Engineer, and IAM Manager.
- What benefits does Sysco provide?
Sysco provides a competitive salary, health insurance, paid time off, retirement plans, and professional development opportunities.
- How does Sysco support employee growth?
Sysco supports employee growth through training programs, certifications, mentorship, and career advancement opportunities.
- What is the company culture like at Sysco?
Sysco fosters a culture of integrity, teamwork, customer focus, and diversity, promoting an inclusive and supportive work environment.
- How can I apply for this position?
Interested candidates can apply online through the Sysco careers website, submitting their resume and cover letter.
Locations
- Colombo, Western Province, Sri Lanka
Salary
66,000 - 121,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Customer Identity and Access Management (CIAM)intermediate
- Okta SSOintermediate
- MFA (Multi-Factor Authentication)intermediate
- IAM (Identity and Access Management)intermediate
- Oktaintermediate
- Azure Entraintermediate
- Identity Governance Toolsintermediate
- SSO (Single Sign-On)intermediate
- User Lifecycle Managementintermediate
- Authenticationintermediate
- Access Managementintermediate
- Troubleshootingintermediate
- Root Cause Analysisintermediate
- Operational Documentationintermediate
- Runbooksintermediate
- Process Automationintermediate
- Scripting (PowerShell, Python)intermediate
- API Integrationintermediate
- Security Incident Responseintermediate
- Collaborationintermediate
- Communicationintermediate
- Problem-Solvingintermediate
- Technical Writingintermediate
- Customer Serviceintermediate
- Active Directoryintermediate
- LDAPintermediate
- SAMLintermediate
- OAuthintermediate
- OIDCintermediate
- ITIL Frameworkintermediate
- Agile Methodologiesintermediate
- DevOps Practicesintermediate
Required Qualifications
- 4-6+ years of experience in IAM technologies (Okta, Azure Entra, Identity Governance tools). (experience)
- Hands-on experience with Okta SSO and MFA. (experience)
- Strong troubleshooting skills in authentication and access management. (experience)
- Experience in supporting enterprise and customer-facing applications. (experience)
- Ability to create and maintain operational documentation and runbooks. (experience)
- Experience with process automation and scripting (e.g., PowerShell, Python). (experience)
- Knowledge of API integration for CIAM services. (experience)
- Familiarity with security incident response processes. (experience)
- Excellent communication and collaboration skills. (experience)
- Ability to work in a hybrid remote and office-based environment. (experience)
- Flexibility to work outside regular shift hours for critical incidents and escalations. (experience)
- Bachelor's degree in Computer Science, Information Technology, or a related field (preferred). (experience)
- Certifications in Okta or other IAM technologies (a plus). (experience)
- Experience with Active Directory and LDAP (preferred). (experience)
Responsibilities
- Support Okta CIAM services, including SSO, MFA, and user lifecycle operations.
- Monitor, troubleshoot, and resolve authentication and access issues across enterprise and customer-facing applications.
- Onboard customer-based applications into Okta.
- Create and maintain operational documentation, runbooks, and standard operating procedures (SOPs).
- Develop and implement process automation to improve efficiency and reduce manual effort.
- Perform root cause analysis for incidents and implement preventive measures.
- Collaborate with application teams to ensure secure and seamless user access.
- Participate in security incident response activities related to CIAM.
- Contribute to the design and implementation of CIAM solutions.
- Stay up-to-date with the latest trends and technologies in IAM.
- Provide on-call support as needed.
- Ensure compliance with security policies and standards.
- Manage and administer user accounts and access permissions within Okta.
- Work with cross-functional teams to integrate CIAM solutions with other systems.
- Develop and maintain scripts for automating tasks related to CIAM.
- Conduct regular security audits and assessments of CIAM systems.
- Provide training and support to end-users on CIAM-related topics.
Benefits
- general: Competitive salary and benefits package.
- general: Health insurance coverage.
- general: Paid time off and holidays.
- general: Retirement savings plan.
- general: Professional development opportunities.
- general: Training and certification programs.
- general: Employee assistance program.
- general: Life insurance.
- general: Disability insurance.
- general: Flexible work arrangements (hybrid remote and office-based).
- general: Opportunity to work on cutting-edge technologies.
- general: Collaborative and supportive work environment.
- general: Employee discounts on Sysco products.
- general: Wellness programs.
- general: Recognition programs.
- general: Career advancement opportunities within Sysco.
- general: Global exposure working with international teams.
- general: Access to employee resource groups.
Tags & Categories
Answer 10 quick questions to check your fit for Associate Lead/Senior Analyst - CIAM Careers at Sysco - Sri Lanka | Apply Now! @ Sysco.
Related Books and Jobs
Associate Lead/Senior Analyst - CIAM Careers at Sysco - Sri Lanka | Apply Now!
Sysco
Associate Lead/Senior Analyst - CIAM Careers at Sysco - Sri Lanka | Apply Now!
Job Description
Associate Lead Analyst / Senior Analyst - Customer Identity and Access Management (CIAM) at Sysco LABS Sri Lanka
Role Overview
Sysco LABS is seeking an Associate Lead Analyst / Senior Analyst to join our Customer Identity and Access Management (CIAM) team in Sri Lanka. This role is pivotal in ensuring the security and seamless access for our customers through the effective management of CIAM solutions, particularly Okta SSO and MFA. You will be responsible for the day-to-day support, analysis, and administration of CIAM services, working closely with application teams to maintain a secure and user-friendly environment. With a focus on innovation and delivery excellence, this position offers an opportunity to contribute to Sysco's global operations and enhance the customer experience.
Day in the Life
As an Associate Lead Analyst / Senior Analyst, your day will involve a mix of operational support, troubleshooting, and project-based activities. You will start by monitoring the CIAM systems for any issues, addressing authentication and access problems promptly. A significant part of your day will be spent onboarding new customer-based applications into Okta, ensuring a smooth integration process. You will also be involved in creating and maintaining operational documentation, developing process automation scripts, and collaborating with application teams to implement secure access solutions. Additionally, you will participate in security incident response activities and contribute to the continuous improvement of our CIAM services.
Why Colombo, Sri Lanka?
Colombo, the commercial capital of Sri Lanka, offers a unique blend of modern infrastructure and rich cultural heritage. Sysco LABS Sri Lanka is strategically located in Colombo, providing access to a highly skilled talent pool and a vibrant tech community. The city offers a cost-effective environment for technology operations, making it an ideal location for innovation and growth. Working in Colombo allows you to experience a diverse culture, enjoy a high quality of life, and contribute to Sysco's global success from a dynamic and thriving location.
Career Path
This role offers a clear career path within Sysco LABS. Starting as an Associate Lead Analyst or Senior Analyst, you can progress to roles such as CIAM Architect, Security Engineer, or IAM Manager. Sysco is committed to providing opportunities for professional growth through training programs, certifications, and mentorship. Your career trajectory will depend on your performance, skills development, and contributions to the team. We encourage continuous learning and offer resources to help you achieve your career goals within the organization.
Salary and Benefits
Sysco offers a competitive salary and benefits package for this position, commensurate with experience and qualifications. The estimated salary range for this role in Sri Lanka is $60,000 - $110,000 USD per year. Our benefits package includes comprehensive health insurance, paid time off, retirement savings plan, professional development opportunities, and employee assistance programs. We also offer flexible work arrangements to promote work-life balance and support our employees' well-being. At Sysco, we value our employees and strive to provide a rewarding and supportive work environment.
Sysco Culture
Sysco's culture is built on a foundation of integrity, teamwork, and customer focus. We are committed to fostering an inclusive and diverse workplace where every employee feels valued and respected. Our core values include excellence, innovation, and a passion for service. We encourage collaboration and open communication, empowering our employees to contribute their ideas and make a difference. Sysco is dedicated to giving back to the community through various charitable initiatives and volunteer programs, reflecting our commitment to social responsibility.
How to Apply
Interested candidates are invited to apply online through the Sysco careers website. Please submit your resume and a cover letter highlighting your relevant experience and qualifications. Ensure that your application demonstrates your expertise in CIAM technologies, troubleshooting skills, and ability to collaborate effectively with cross-functional teams. Shortlisted candidates will be contacted for an interview to discuss their skills and experience in more detail. We look forward to receiving your application and exploring how you can contribute to Sysco's success.
FAQ
- What is Customer Identity and Access Management (CIAM)?
CIAM is a framework of technologies and processes that manage customer identities, authentication, and authorization, providing secure and seamless access to applications and services.
- What is Okta SSO and MFA?
Okta SSO (Single Sign-On) allows users to access multiple applications with a single set of credentials. MFA (Multi-Factor Authentication) adds an extra layer of security by requiring users to provide multiple verification factors.
- What skills are required for this role?
Key skills include experience with Okta, Azure Entra, Identity Governance tools, troubleshooting, scripting, and collaboration.
- What are the responsibilities of an Associate Lead Analyst / Senior Analyst?
Responsibilities include supporting Okta CIAM services, troubleshooting access issues, onboarding applications, and creating operational documentation.
- What is the work environment like at Sysco LABS Sri Lanka?
Sysco LABS Sri Lanka offers a hybrid remote and office-based work environment, promoting flexibility and collaboration.
- What career opportunities are available at Sysco?
Sysco offers various career paths, including roles such as CIAM Architect, Security Engineer, and IAM Manager.
- What benefits does Sysco provide?
Sysco provides a competitive salary, health insurance, paid time off, retirement plans, and professional development opportunities.
- How does Sysco support employee growth?
Sysco supports employee growth through training programs, certifications, mentorship, and career advancement opportunities.
- What is the company culture like at Sysco?
Sysco fosters a culture of integrity, teamwork, customer focus, and diversity, promoting an inclusive and supportive work environment.
- How can I apply for this position?
Interested candidates can apply online through the Sysco careers website, submitting their resume and cover letter.
Locations
- Colombo, Western Province, Sri Lanka
Salary
66,000 - 121,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Customer Identity and Access Management (CIAM)intermediate
- Okta SSOintermediate
- MFA (Multi-Factor Authentication)intermediate
- IAM (Identity and Access Management)intermediate
- Oktaintermediate
- Azure Entraintermediate
- Identity Governance Toolsintermediate
- SSO (Single Sign-On)intermediate
- User Lifecycle Managementintermediate
- Authenticationintermediate
- Access Managementintermediate
- Troubleshootingintermediate
- Root Cause Analysisintermediate
- Operational Documentationintermediate
- Runbooksintermediate
- Process Automationintermediate
- Scripting (PowerShell, Python)intermediate
- API Integrationintermediate
- Security Incident Responseintermediate
- Collaborationintermediate
- Communicationintermediate
- Problem-Solvingintermediate
- Technical Writingintermediate
- Customer Serviceintermediate
- Active Directoryintermediate
- LDAPintermediate
- SAMLintermediate
- OAuthintermediate
- OIDCintermediate
- ITIL Frameworkintermediate
- Agile Methodologiesintermediate
- DevOps Practicesintermediate
Required Qualifications
- 4-6+ years of experience in IAM technologies (Okta, Azure Entra, Identity Governance tools). (experience)
- Hands-on experience with Okta SSO and MFA. (experience)
- Strong troubleshooting skills in authentication and access management. (experience)
- Experience in supporting enterprise and customer-facing applications. (experience)
- Ability to create and maintain operational documentation and runbooks. (experience)
- Experience with process automation and scripting (e.g., PowerShell, Python). (experience)
- Knowledge of API integration for CIAM services. (experience)
- Familiarity with security incident response processes. (experience)
- Excellent communication and collaboration skills. (experience)
- Ability to work in a hybrid remote and office-based environment. (experience)
- Flexibility to work outside regular shift hours for critical incidents and escalations. (experience)
- Bachelor's degree in Computer Science, Information Technology, or a related field (preferred). (experience)
- Certifications in Okta or other IAM technologies (a plus). (experience)
- Experience with Active Directory and LDAP (preferred). (experience)
Responsibilities
- Support Okta CIAM services, including SSO, MFA, and user lifecycle operations.
- Monitor, troubleshoot, and resolve authentication and access issues across enterprise and customer-facing applications.
- Onboard customer-based applications into Okta.
- Create and maintain operational documentation, runbooks, and standard operating procedures (SOPs).
- Develop and implement process automation to improve efficiency and reduce manual effort.
- Perform root cause analysis for incidents and implement preventive measures.
- Collaborate with application teams to ensure secure and seamless user access.
- Participate in security incident response activities related to CIAM.
- Contribute to the design and implementation of CIAM solutions.
- Stay up-to-date with the latest trends and technologies in IAM.
- Provide on-call support as needed.
- Ensure compliance with security policies and standards.
- Manage and administer user accounts and access permissions within Okta.
- Work with cross-functional teams to integrate CIAM solutions with other systems.
- Develop and maintain scripts for automating tasks related to CIAM.
- Conduct regular security audits and assessments of CIAM systems.
- Provide training and support to end-users on CIAM-related topics.
Benefits
- general: Competitive salary and benefits package.
- general: Health insurance coverage.
- general: Paid time off and holidays.
- general: Retirement savings plan.
- general: Professional development opportunities.
- general: Training and certification programs.
- general: Employee assistance program.
- general: Life insurance.
- general: Disability insurance.
- general: Flexible work arrangements (hybrid remote and office-based).
- general: Opportunity to work on cutting-edge technologies.
- general: Collaborative and supportive work environment.
- general: Employee discounts on Sysco products.
- general: Wellness programs.
- general: Recognition programs.
- general: Career advancement opportunities within Sysco.
- general: Global exposure working with international teams.
- general: Access to employee resource groups.
Tags & Categories
Answer 10 quick questions to check your fit for Associate Lead/Senior Analyst - CIAM Careers at Sysco - Sri Lanka | Apply Now! @ Sysco.
Related Books and Jobs