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Business Analyst, Intelligent Automation Careers at Sysco - Heredia, Costa Rica | Apply Now!

Sysco

Business Analyst, Intelligent Automation Careers at Sysco - Heredia, Costa Rica | Apply Now!

full-timePosted: Feb 17, 2026

Job Description

Business Analyst, Intelligent Automation at Sysco

Role Overview

Sysco is seeking a highly motivated and experienced Business Analyst to join our Intelligent Automation Center of Excellence (CoE) located in our Global Service Center in Costa Rica. As a Business Analyst, you will play a critical role in driving Sysco's automation initiatives by identifying, assessing, and implementing automation opportunities across various business functions. You will work closely with business stakeholders, IT teams, and automation specialists to deliver innovative solutions that improve efficiency, reduce costs, and enhance customer satisfaction. You should have a strong background in business analysis, process improvement, and automation technologies, as well as excellent communication and collaboration skills.

Day in the Life

As a Business Analyst, Intelligent Automation, your day-to-day activities may include:

  • Collaborating with business stakeholders to identify and prioritize automation opportunities.
  • Conducting process assessments to understand current state processes and identify areas for improvement.
  • Developing business cases to justify automation projects, including cost-benefit analysis and ROI calculations.
  • Creating process documentation, such as Visio swimlane diagrams and SIPOC diagrams.
  • Working with technical teams to design and develop automation solutions using RPA, low-code/no-code platforms, and other automation technologies.
  • Participating in user acceptance testing (UAT) to ensure that automation solutions meet business requirements.
  • Monitoring bot performance and identifying opportunities for optimization.
  • Providing training and support to end-users on new automation solutions.
  • Staying up-to-date on the latest automation trends and technologies.

Why Heredia, Costa Rica?

Heredia, Costa Rica offers a vibrant and attractive location for professionals seeking a rewarding career and a high quality of life. Known as the "City of Flowers," Heredia boasts a pleasant climate, beautiful scenery, and a welcoming culture. The Global Service Center provides a modern and collaborative work environment, with opportunities for professional growth and development.

Career Path

The Business Analyst, Intelligent Automation role offers a clear path for career advancement within Sysco. You may have the opportunity to progress to senior business analyst roles, automation specialist positions, or project management roles. Sysco is committed to providing its employees with the resources and support they need to achieve their career goals.

Salary and Benefits

Sysco offers a competitive salary and benefits package to its employees. The salary range for this position is estimated to be between $35,000 and $65,000 USD per year, depending on experience and qualifications. Benefits include private medical insurance, Asociacion Solidarista, life insurance, and personal day off.

Sysco Culture

Sysco is committed to creating a diverse and inclusive work environment where all employees feel valued and respected. We are passionate about food and service and dedicated to exceeding the expectations of our customers. Our employees are empowered to make a difference and contribute to the success of the company.

How to Apply

Interested candidates are encouraged to apply online through the Sysco careers website. Please submit your resume and cover letter, highlighting your relevant experience and qualifications.

FAQ

  1. What is the Intelligent Automation Center of Excellence (CoE)? The Intelligent Automation CoE is a specialized team within Sysco that focuses on identifying, developing, and implementing automation solutions across the company.
  2. What technologies will I be working with in this role? You will be working with a variety of automation technologies, including RPA (Blue Prism, Automation Anywhere, UiPath), low-code/no-code platforms (Power Apps, Power Automate), process mining tools (Alteryx), and other automation technologies.
  3. What are the key skills and qualifications for this role? The key skills and qualifications for this role include a bachelor's degree in a related field, experience with business analysis and process improvement, and hands-on experience with automation technologies.
  4. What is the work environment like at Sysco's Global Service Center in Costa Rica? The Global Service Center provides a modern and collaborative work environment, with opportunities for professional growth and development.
  5. What are the benefits of working at Sysco? Sysco offers a competitive salary and benefits package, including private medical insurance, Asociacion Solidarista, life insurance, and personal day off.
  6. Is this a remote position? No, this is a hybrid position with on-site presence required based on business needs at Ultra park II Lagunilla, Heredia.
  7. What is the career path for this role? The Business Analyst, Intelligent Automation role offers a clear path for career advancement within Sysco.
  8. What is the company culture like at Sysco? Sysco is committed to creating a diverse and inclusive work environment where all employees feel valued and respected.
  9. Are there opportunities for professional development at Sysco? Yes, Sysco is committed to providing its employees with the resources and support they need to achieve their career goals.
  10. What is the application process like? Interested candidates are encouraged to apply online through the Sysco careers website. Please submit your resume and cover letter, highlighting your relevant experience and qualifications.

Locations

  • Heredia, Heredia, Costa Rica

Salary

Estimated Salary Rangemedium confidence

38,500 - 71,500 USD / yearly

Source: ai estimated

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Business Analysisintermediate
  • Robotic Process Automation (RPA)intermediate
  • Blue Prismintermediate
  • Automation Anywhereintermediate
  • UiPathintermediate
  • Visiointermediate
  • Power Appsintermediate
  • Power Automateintermediate
  • Alteryxintermediate
  • Process Miningintermediate
  • Machine Learning (ML)intermediate
  • Conversational AIintermediate
  • Optical Character Recognition (OCR)intermediate
  • Data Analysisintermediate
  • Stakeholder Managementintermediate
  • Documentationintermediate
  • Communicationintermediate
  • Conflict Resolutionintermediate
  • Agile Methodologyintermediate
  • Problem Solvingintermediate
  • Process Improvementintermediate
  • Technical Assessmentintermediate
  • Test Scriptingintermediate
  • Automation Run Book Creationintermediate
  • Data Integrityintermediate
  • KPI Monitoringintermediate
  • Low-Code/No-Code Developmentintermediate

Required Qualifications

  • Bachelor's Degree in business, finance, computer science, industrial engineering or other related field (experience)
  • Excellent communication skills in English (B2+ or higher) (experience)
  • 4 years of business analysis experience (experience)
  • 2 years of hands-on experience with RPA (Blue Prism, Automation Anywhere, UiPath) (experience)
  • 2 years of hands-on experience with Visio (experience)
  • Hands-on experience with Power Apps, Power Automate, Alteryx is preferred (experience)
  • Experience in agile methodology is preferred (experience)
  • Sense of urgency to meet the deadline and deliver on time (experience)
  • Excellent documentation skills (experience)
  • Excellent communication skills (experience)
  • Excellent conflict resolution skills (experience)
  • Excellent stakeholder management Skills (experience)
  • Ability to work independently (experience)
  • Strong understanding of business and technology (mostly automation) (experience)
  • Willingness to learn how to use low code / no code tools (experience)

Responsibilities

  • Work on RPA, ML, Conversational AI, Power Apps / Power Automate, Alteryx, Process Mining, etc.
  • Build and present business cases for automation opportunities
  • Manual collection of Automation KPI metrics (volume, AHT, frequency, FTE)
  • Calculation of the GPV and NPV
  • Project charter creation
  • Engage Subject Matter Experts to shadow processes
  • Draft Visio swimlane diagrams
  • Draft SIPOC diagrams
  • Create Process Discovery Documents (PDD)
  • Develop test scripts
  • Develop automation run books
  • Identify and re-engineer processes for automation
  • Engage Technical leads and Functional Analysts to complete Technical Assessments
  • Finalize PDDs
  • Serve as liaison between business and IT
  • Work closely with the BT technology team
  • Build relationships with stakeholders
  • Effectively communicate project progress
  • Ensure data integrity behind the RPA Tableau Dashboard
  • Monitor bot performance
  • Report on bot performance
  • Act to improve low-performing bots
  • Support execution of Ask SBS Service Delivery Model
  • Support Proof of Concept initiatives in process mining, ML, OCR, etc.
  • Automate manual processes using low code / no code tools

Benefits

  • general: Hybrid position with on-site presence required based on business needs (Site: Ultra park II Lagunilla, Heredia)
  • general: Private Medical Insurance
  • general: Asociacion Solidarista
  • general: Life Insurance
  • general: Personal Day Off
  • general: Competitive salary
  • general: Professional development opportunities
  • general: Opportunity to work with cutting-edge automation technologies
  • general: Collaborative and supportive work environment
  • general: Exposure to diverse business processes
  • general: Contribution to Sysco's digital transformation
  • general: Employee assistance programs

Target Your Resume for "Business Analyst, Intelligent Automation Careers at Sysco - Heredia, Costa Rica | Apply Now!" , Sysco

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Tags & Categories

Business AnalystRPAAutomationCosta RicaHerediaSyscoProcess ImprovementTechnologyIntelligent AutomationRobotic Process AutomationBlue PrismAutomation AnywhereUiPathPower AppsPower AutomateAlteryxProcess MiningMachine LearningConversational AIGlobal Service CenterAutomation SolutionsBusiness AnalysisAgile MethodologyVisioData AnalysisKPI MonitoringLow-Code/No-CodeHyperautomationFood ServiceSupply ChainSalesLogistics

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Sysco logo

Business Analyst, Intelligent Automation Careers at Sysco - Heredia, Costa Rica | Apply Now!

Sysco

Business Analyst, Intelligent Automation Careers at Sysco - Heredia, Costa Rica | Apply Now!

full-timePosted: Feb 17, 2026

Job Description

Business Analyst, Intelligent Automation at Sysco

Role Overview

Sysco is seeking a highly motivated and experienced Business Analyst to join our Intelligent Automation Center of Excellence (CoE) located in our Global Service Center in Costa Rica. As a Business Analyst, you will play a critical role in driving Sysco's automation initiatives by identifying, assessing, and implementing automation opportunities across various business functions. You will work closely with business stakeholders, IT teams, and automation specialists to deliver innovative solutions that improve efficiency, reduce costs, and enhance customer satisfaction. You should have a strong background in business analysis, process improvement, and automation technologies, as well as excellent communication and collaboration skills.

Day in the Life

As a Business Analyst, Intelligent Automation, your day-to-day activities may include:

  • Collaborating with business stakeholders to identify and prioritize automation opportunities.
  • Conducting process assessments to understand current state processes and identify areas for improvement.
  • Developing business cases to justify automation projects, including cost-benefit analysis and ROI calculations.
  • Creating process documentation, such as Visio swimlane diagrams and SIPOC diagrams.
  • Working with technical teams to design and develop automation solutions using RPA, low-code/no-code platforms, and other automation technologies.
  • Participating in user acceptance testing (UAT) to ensure that automation solutions meet business requirements.
  • Monitoring bot performance and identifying opportunities for optimization.
  • Providing training and support to end-users on new automation solutions.
  • Staying up-to-date on the latest automation trends and technologies.

Why Heredia, Costa Rica?

Heredia, Costa Rica offers a vibrant and attractive location for professionals seeking a rewarding career and a high quality of life. Known as the "City of Flowers," Heredia boasts a pleasant climate, beautiful scenery, and a welcoming culture. The Global Service Center provides a modern and collaborative work environment, with opportunities for professional growth and development.

Career Path

The Business Analyst, Intelligent Automation role offers a clear path for career advancement within Sysco. You may have the opportunity to progress to senior business analyst roles, automation specialist positions, or project management roles. Sysco is committed to providing its employees with the resources and support they need to achieve their career goals.

Salary and Benefits

Sysco offers a competitive salary and benefits package to its employees. The salary range for this position is estimated to be between $35,000 and $65,000 USD per year, depending on experience and qualifications. Benefits include private medical insurance, Asociacion Solidarista, life insurance, and personal day off.

Sysco Culture

Sysco is committed to creating a diverse and inclusive work environment where all employees feel valued and respected. We are passionate about food and service and dedicated to exceeding the expectations of our customers. Our employees are empowered to make a difference and contribute to the success of the company.

How to Apply

Interested candidates are encouraged to apply online through the Sysco careers website. Please submit your resume and cover letter, highlighting your relevant experience and qualifications.

FAQ

  1. What is the Intelligent Automation Center of Excellence (CoE)? The Intelligent Automation CoE is a specialized team within Sysco that focuses on identifying, developing, and implementing automation solutions across the company.
  2. What technologies will I be working with in this role? You will be working with a variety of automation technologies, including RPA (Blue Prism, Automation Anywhere, UiPath), low-code/no-code platforms (Power Apps, Power Automate), process mining tools (Alteryx), and other automation technologies.
  3. What are the key skills and qualifications for this role? The key skills and qualifications for this role include a bachelor's degree in a related field, experience with business analysis and process improvement, and hands-on experience with automation technologies.
  4. What is the work environment like at Sysco's Global Service Center in Costa Rica? The Global Service Center provides a modern and collaborative work environment, with opportunities for professional growth and development.
  5. What are the benefits of working at Sysco? Sysco offers a competitive salary and benefits package, including private medical insurance, Asociacion Solidarista, life insurance, and personal day off.
  6. Is this a remote position? No, this is a hybrid position with on-site presence required based on business needs at Ultra park II Lagunilla, Heredia.
  7. What is the career path for this role? The Business Analyst, Intelligent Automation role offers a clear path for career advancement within Sysco.
  8. What is the company culture like at Sysco? Sysco is committed to creating a diverse and inclusive work environment where all employees feel valued and respected.
  9. Are there opportunities for professional development at Sysco? Yes, Sysco is committed to providing its employees with the resources and support they need to achieve their career goals.
  10. What is the application process like? Interested candidates are encouraged to apply online through the Sysco careers website. Please submit your resume and cover letter, highlighting your relevant experience and qualifications.

Locations

  • Heredia, Heredia, Costa Rica

Salary

Estimated Salary Rangemedium confidence

38,500 - 71,500 USD / yearly

Source: ai estimated

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Business Analysisintermediate
  • Robotic Process Automation (RPA)intermediate
  • Blue Prismintermediate
  • Automation Anywhereintermediate
  • UiPathintermediate
  • Visiointermediate
  • Power Appsintermediate
  • Power Automateintermediate
  • Alteryxintermediate
  • Process Miningintermediate
  • Machine Learning (ML)intermediate
  • Conversational AIintermediate
  • Optical Character Recognition (OCR)intermediate
  • Data Analysisintermediate
  • Stakeholder Managementintermediate
  • Documentationintermediate
  • Communicationintermediate
  • Conflict Resolutionintermediate
  • Agile Methodologyintermediate
  • Problem Solvingintermediate
  • Process Improvementintermediate
  • Technical Assessmentintermediate
  • Test Scriptingintermediate
  • Automation Run Book Creationintermediate
  • Data Integrityintermediate
  • KPI Monitoringintermediate
  • Low-Code/No-Code Developmentintermediate

Required Qualifications

  • Bachelor's Degree in business, finance, computer science, industrial engineering or other related field (experience)
  • Excellent communication skills in English (B2+ or higher) (experience)
  • 4 years of business analysis experience (experience)
  • 2 years of hands-on experience with RPA (Blue Prism, Automation Anywhere, UiPath) (experience)
  • 2 years of hands-on experience with Visio (experience)
  • Hands-on experience with Power Apps, Power Automate, Alteryx is preferred (experience)
  • Experience in agile methodology is preferred (experience)
  • Sense of urgency to meet the deadline and deliver on time (experience)
  • Excellent documentation skills (experience)
  • Excellent communication skills (experience)
  • Excellent conflict resolution skills (experience)
  • Excellent stakeholder management Skills (experience)
  • Ability to work independently (experience)
  • Strong understanding of business and technology (mostly automation) (experience)
  • Willingness to learn how to use low code / no code tools (experience)

Responsibilities

  • Work on RPA, ML, Conversational AI, Power Apps / Power Automate, Alteryx, Process Mining, etc.
  • Build and present business cases for automation opportunities
  • Manual collection of Automation KPI metrics (volume, AHT, frequency, FTE)
  • Calculation of the GPV and NPV
  • Project charter creation
  • Engage Subject Matter Experts to shadow processes
  • Draft Visio swimlane diagrams
  • Draft SIPOC diagrams
  • Create Process Discovery Documents (PDD)
  • Develop test scripts
  • Develop automation run books
  • Identify and re-engineer processes for automation
  • Engage Technical leads and Functional Analysts to complete Technical Assessments
  • Finalize PDDs
  • Serve as liaison between business and IT
  • Work closely with the BT technology team
  • Build relationships with stakeholders
  • Effectively communicate project progress
  • Ensure data integrity behind the RPA Tableau Dashboard
  • Monitor bot performance
  • Report on bot performance
  • Act to improve low-performing bots
  • Support execution of Ask SBS Service Delivery Model
  • Support Proof of Concept initiatives in process mining, ML, OCR, etc.
  • Automate manual processes using low code / no code tools

Benefits

  • general: Hybrid position with on-site presence required based on business needs (Site: Ultra park II Lagunilla, Heredia)
  • general: Private Medical Insurance
  • general: Asociacion Solidarista
  • general: Life Insurance
  • general: Personal Day Off
  • general: Competitive salary
  • general: Professional development opportunities
  • general: Opportunity to work with cutting-edge automation technologies
  • general: Collaborative and supportive work environment
  • general: Exposure to diverse business processes
  • general: Contribution to Sysco's digital transformation
  • general: Employee assistance programs

Target Your Resume for "Business Analyst, Intelligent Automation Careers at Sysco - Heredia, Costa Rica | Apply Now!" , Sysco

Get personalized recommendations to optimize your resume specifically for Business Analyst, Intelligent Automation Careers at Sysco - Heredia, Costa Rica | Apply Now!. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Business Analyst, Intelligent Automation Careers at Sysco - Heredia, Costa Rica | Apply Now!" , Sysco

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

Business AnalystRPAAutomationCosta RicaHerediaSyscoProcess ImprovementTechnologyIntelligent AutomationRobotic Process AutomationBlue PrismAutomation AnywhereUiPathPower AppsPower AutomateAlteryxProcess MiningMachine LearningConversational AIGlobal Service CenterAutomation SolutionsBusiness AnalysisAgile MethodologyVisioData AnalysisKPI MonitoringLow-Code/No-CodeHyperautomationFood ServiceSupply ChainSalesLogistics

Answer 10 quick questions to check your fit for Business Analyst, Intelligent Automation Careers at Sysco - Heredia, Costa Rica | Apply Now! @ Sysco.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.