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Business Analyst (RTR/ITC/P2P) Careers at Sysco - Global Service Center, Costa Rica | Apply Now!

Sysco

Business Analyst (RTR/ITC/P2P) Careers at Sysco - Global Service Center, Costa Rica | Apply Now!

full-timePosted: Feb 17, 2026

Job Description

Finance Transformation Business Analyst (RTR, ITC & P2P) at Sysco

Are you a finance professional with a passion for process optimization and system implementation? Sysco, the world's leading foodservice distribution company, is seeking a talented and driven Finance Transformation Business Analyst to join our Global Service Center in Costa Rica. In this role, you'll play a vital part in driving our global finance transformation initiatives across Record to Report (RTR), Invoice to Cash (ITC), and Accounts Payable (P2P) processes. You'll be responsible for analyzing financial and operational data, documenting requirements, optimizing end-to-end processes, supporting system configuration, and participating in testing, Hypercare, BAU support, and reporting. If you're ready to make a significant impact on a global scale, this is the perfect opportunity for you.

Role Overview

As a Finance Transformation Business Analyst, you will be at the forefront of improving Sysco's financial operations. You will work closely with Global Process Owners, Finance Operations, IT, and cross-functional business units to deliver effective solutions that enhance financial processes, ensure operational excellence, and support transformation objectives. Your responsibilities will span from gathering requirements and designing processes to testing systems and providing ongoing support. This role demands a proactive individual with strong analytical skills, a collaborative mindset, and a passion for continuous improvement.

A Day in the Life

Here’s a glimpse into a typical day for a Finance Transformation Business Analyst at Sysco:

  • Morning: Start your day by reviewing project updates and prioritizing tasks. Participate in a stand-up meeting with the project team to discuss progress and address any roadblocks.
  • Mid-day: Conduct a workshop with finance stakeholders to gather requirements for a new system implementation. Document the requirements and create process maps to illustrate the current and future state.
  • Afternoon: Participate in testing cycles for a Workday integration. Validate data flow and system configuration to ensure accuracy. Track and manage defects using JIRA or ServiceNow.
  • Late Afternoon: Prepare a weekly project update for finance leadership, highlighting key milestones and risks. Analyze financial data to identify opportunities for process improvements.

Why Global Service Center, Costa Rica?

Sysco’s Global Service Center in Costa Rica is a hub of innovation and efficiency. Located in a vibrant and growing economy, the center offers a dynamic work environment with opportunities for professional growth and development. Costa Rica is known for its stable political climate, highly educated workforce, and beautiful natural surroundings. Working at our Global Service Center provides a unique opportunity to collaborate with talented professionals from diverse backgrounds and contribute to Sysco’s global success.

Career Path

This Business Analyst role is a stepping stone to a variety of career paths within Sysco. With experience and proven performance, you can advance to roles such as:

  • Senior Business Analyst: Lead larger and more complex projects, mentor junior analysts, and develop best practices for business analysis.
  • Finance Manager: Oversee a team of analysts and manage financial operations for a specific area of the business.
  • Project Manager: Lead cross-functional teams in the planning and execution of strategic projects.
  • Process Improvement Manager: Focus on identifying and implementing process improvements across the organization.

Salary & Benefits

At Sysco, we recognize and reward our employees for their hard work and dedication. The estimated salary range for this Business Analyst position in Costa Rica is $60,000 - $90,000 USD annually. This range is based on market data and the level of experience required for the role. In addition to a competitive salary, Sysco offers a comprehensive benefits package, including:

  • Comprehensive health insurance (medical, dental, vision)
  • Paid time off (vacation, sick leave, holidays)
  • Retirement savings plan with company match
  • Employee stock purchase plan
  • Life insurance and disability coverage
  • Flexible spending accounts (FSA) or health savings accounts (HSA)
  • Wellness programs and resources
  • Employee assistance program (EAP)
  • Professional development and training opportunities
  • Tuition reimbursement program
  • Opportunities for advancement within the company
  • Employee discounts on Sysco products and services

Sysco Culture

Sysco is committed to creating a culture of inclusivity, respect, and collaboration. We believe that our employees are our greatest asset, and we strive to provide a supportive and engaging work environment. We value diversity and are committed to providing equal opportunities for all employees. At Sysco, you will have the opportunity to work with talented and passionate individuals who are dedicated to making a difference.

How to Apply

If you are a motivated and results-oriented individual with a passion for finance transformation, we encourage you to apply for the Finance Transformation Business Analyst position at Sysco. To apply, please submit your resume and cover letter through our online application portal. We look forward to reviewing your application.

FAQ

  1. What are the key responsibilities of a Finance Transformation Business Analyst?

    The key responsibilities include gathering and documenting business requirements, designing and optimizing financial processes, supporting system configuration, participating in testing, and providing ongoing support.

  2. What qualifications are required for this role?

    A Bachelor's degree in Finance, Accounting, Business Administration, Information Systems, or a related field is required, along with 3+ years of experience in business analysis, finance operations, or related roles.

  3. What skills are important for success in this role?

    Strong analytical skills, communication skills, stakeholder management skills, and a solid understanding of financial processes are essential.

  4. What systems will I be working with?

    You will be working with systems such as Workday, Salesforce, HighRadius, AS400, and Coupa.

  5. What is the career path for this role?

    With experience and proven performance, you can advance to roles such as Senior Business Analyst, Finance Manager, Project Manager, or Process Improvement Manager.

  6. What is the salary range for this position?

    The estimated salary range for this Business Analyst position in Costa Rica is $60,000 - $90,000 USD annually.

  7. What benefits does Sysco offer?

    Sysco offers a comprehensive benefits package, including health insurance, paid time off, retirement savings plan, employee stock purchase plan, and more.

  8. What is the work environment like at Sysco?

    Sysco is committed to creating a culture of inclusivity, respect, and collaboration. We value diversity and are committed to providing equal opportunities for all employees.

  9. Is relocation assistance available?

    Relocation assistance may be available for qualified candidates.

  10. What is Hypercare support?

    Hypercare support is critical support provided during the go-live and stabilization phases of new system implementations or process changes, ensuring minimal disruptions to operations.

Locations

  • Global Service Center, Costa Rica

Salary

Estimated Salary Rangemedium confidence

66,000 - 99,000 USD / yearly

Source: ai estimated

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Business Analysisintermediate
  • Financial Analysisintermediate
  • Process Optimizationintermediate
  • Requirements Gatheringintermediate
  • Stakeholder Managementintermediate
  • Process Documentationintermediate
  • Testing and Validationintermediate
  • System Integrationintermediate
  • Hypercare Supportintermediate
  • Issue Resolutionintermediate
  • Reporting and Analyticsintermediate
  • Continuous Improvementintermediate
  • Workdayintermediate
  • Salesforceintermediate
  • HighRadiusintermediate
  • AS400intermediate
  • Coupaintermediate
  • JIRAintermediate
  • ServiceNowintermediate
  • Change Managementintermediate
  • AP Automationintermediate
  • Invoice Processingintermediate
  • PO Matchingintermediate
  • Vendor Managementintermediate
  • Payment Executionintermediate

Required Qualifications

  • Bachelor's degree in Finance, Accounting, Business Administration, Information Systems, or a related field. (experience)
  • 3+ years of experience in business analysis, finance operations, or related roles. (experience)
  • Strong understanding of Record to Report (RTR), Invoice to Cash (ITC), and Procure to Pay (P2P) processes. (experience)
  • Experience with ERP systems such as Workday, SAP, or Oracle. (experience)
  • Proficiency in data analysis and visualization tools (e.g., Excel, Tableau, Power BI). (experience)
  • Excellent communication, interpersonal, and stakeholder management skills. (experience)
  • Proven ability to gather and document business requirements. (experience)
  • Experience in process mapping and documentation. (experience)
  • Solid understanding of system testing and validation methodologies. (experience)
  • Ability to work independently and as part of a team. (experience)
  • Strong problem-solving and analytical skills. (experience)
  • Experience with project management methodologies (e.g., Agile, Waterfall). (experience)

Responsibilities

  • Collaborate with finance stakeholders to gather, analyze, and document business requirements for RTR, ITC, and P2P transformation initiatives.
  • Coordinate and facilitate workshops to validate requirements, assess impacts, and shape future-state processes.
  • Identify interdependencies between functional areas and ensure alignment across workstreams.
  • Build strong working relationships with internal and external stakeholders, fostering collaboration and clarity.
  • Produce detailed documentation including process maps, flow diagrams, BRDs, functional designs, SOPs, test scenarios, and configuration specifications.
  • Break down complex systems into manageable components to support effective change management.
  • Support Change Management efforts by documenting and communicating future-state procedures.
  • Lead and execute testing cycles across systems such as Workday, Salesforce, HighRadius, AS400, and cross-platform integrations.
  • Validate data flow, integrations, and system configuration to ensure end-to-end consistency and accuracy.
  • Actively participate in hands-on testing and support business testers during UAT cycles.
  • Create, track, and manage JIRA or ServiceNow tickets for defects, enhancements, and change requests.
  • Support AP transformation initiatives focusing on invoice processing, PO matching, vendor management, and payment execution.
  • Work with AP teams to document and optimize current-state processes.
  • Provide functional and operational support for AP tools, including Coupa, Workday AP, and invoice automation systems.
  • Validate AP system integrations (PO creation, invoice ingestion, match exceptions, approval workflows).
  • Provide critical Hypercare support during go-live and stabilization phases for both RTR, ITC and P2P processes.
  • Monitor issue resolution, ensuring minimal disruptions to finance operations.
  • Deliver BAU support, troubleshooting process or system issues aligned with transformation goals.
  • Prepare weekly project updates, dashboards, and operational reports for finance leadership.
  • Deliver monthly metrics for key RTR - ITC Or P2P performance indicators.
  • Analyze financial and operational data to identify opportunities for process improvements.
  • Recommend enhancements to system configuration, workflows, and processes.

Benefits

  • general: Competitive salary and performance-based bonuses.
  • general: Comprehensive health insurance (medical, dental, vision).
  • general: Paid time off (vacation, sick leave, holidays).
  • general: Retirement savings plan with company match.
  • general: Employee stock purchase plan.
  • general: Life insurance and disability coverage.
  • general: Flexible spending accounts (FSA) or health savings accounts (HSA).
  • general: Wellness programs and resources.
  • general: Employee assistance program (EAP).
  • general: Professional development and training opportunities.
  • general: Tuition reimbursement program.
  • general: Opportunities for advancement within the company.
  • general: Employee discounts on Sysco products and services.
  • general: Relocation assistance (if applicable).
  • general: Work-life balance initiatives.

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Tags & Categories

FinanceBusiness AnalysisProcess ImprovementCosta RicaGlobal Service CenterFinance Transformation Business AnalystRTRITCP2PSyscoFinancial AnalysisProcess OptimizationBusiness RequirementsStakeholder ManagementProcess DocumentationSystem IntegrationWorkdaySalesforceHighRadiusAS400CoupaJIRAServiceNowAP AutomationInvoice ProcessingPO MatchingVendor ManagementPayment ExecutionCareerJobFinance OperationsFood ServiceSupply ChainSalesLogistics

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Business Analyst (RTR/ITC/P2P) Careers at Sysco - Global Service Center, Costa Rica | Apply Now!

Sysco

Business Analyst (RTR/ITC/P2P) Careers at Sysco - Global Service Center, Costa Rica | Apply Now!

full-timePosted: Feb 17, 2026

Job Description

Finance Transformation Business Analyst (RTR, ITC & P2P) at Sysco

Are you a finance professional with a passion for process optimization and system implementation? Sysco, the world's leading foodservice distribution company, is seeking a talented and driven Finance Transformation Business Analyst to join our Global Service Center in Costa Rica. In this role, you'll play a vital part in driving our global finance transformation initiatives across Record to Report (RTR), Invoice to Cash (ITC), and Accounts Payable (P2P) processes. You'll be responsible for analyzing financial and operational data, documenting requirements, optimizing end-to-end processes, supporting system configuration, and participating in testing, Hypercare, BAU support, and reporting. If you're ready to make a significant impact on a global scale, this is the perfect opportunity for you.

Role Overview

As a Finance Transformation Business Analyst, you will be at the forefront of improving Sysco's financial operations. You will work closely with Global Process Owners, Finance Operations, IT, and cross-functional business units to deliver effective solutions that enhance financial processes, ensure operational excellence, and support transformation objectives. Your responsibilities will span from gathering requirements and designing processes to testing systems and providing ongoing support. This role demands a proactive individual with strong analytical skills, a collaborative mindset, and a passion for continuous improvement.

A Day in the Life

Here’s a glimpse into a typical day for a Finance Transformation Business Analyst at Sysco:

  • Morning: Start your day by reviewing project updates and prioritizing tasks. Participate in a stand-up meeting with the project team to discuss progress and address any roadblocks.
  • Mid-day: Conduct a workshop with finance stakeholders to gather requirements for a new system implementation. Document the requirements and create process maps to illustrate the current and future state.
  • Afternoon: Participate in testing cycles for a Workday integration. Validate data flow and system configuration to ensure accuracy. Track and manage defects using JIRA or ServiceNow.
  • Late Afternoon: Prepare a weekly project update for finance leadership, highlighting key milestones and risks. Analyze financial data to identify opportunities for process improvements.

Why Global Service Center, Costa Rica?

Sysco’s Global Service Center in Costa Rica is a hub of innovation and efficiency. Located in a vibrant and growing economy, the center offers a dynamic work environment with opportunities for professional growth and development. Costa Rica is known for its stable political climate, highly educated workforce, and beautiful natural surroundings. Working at our Global Service Center provides a unique opportunity to collaborate with talented professionals from diverse backgrounds and contribute to Sysco’s global success.

Career Path

This Business Analyst role is a stepping stone to a variety of career paths within Sysco. With experience and proven performance, you can advance to roles such as:

  • Senior Business Analyst: Lead larger and more complex projects, mentor junior analysts, and develop best practices for business analysis.
  • Finance Manager: Oversee a team of analysts and manage financial operations for a specific area of the business.
  • Project Manager: Lead cross-functional teams in the planning and execution of strategic projects.
  • Process Improvement Manager: Focus on identifying and implementing process improvements across the organization.

Salary & Benefits

At Sysco, we recognize and reward our employees for their hard work and dedication. The estimated salary range for this Business Analyst position in Costa Rica is $60,000 - $90,000 USD annually. This range is based on market data and the level of experience required for the role. In addition to a competitive salary, Sysco offers a comprehensive benefits package, including:

  • Comprehensive health insurance (medical, dental, vision)
  • Paid time off (vacation, sick leave, holidays)
  • Retirement savings plan with company match
  • Employee stock purchase plan
  • Life insurance and disability coverage
  • Flexible spending accounts (FSA) or health savings accounts (HSA)
  • Wellness programs and resources
  • Employee assistance program (EAP)
  • Professional development and training opportunities
  • Tuition reimbursement program
  • Opportunities for advancement within the company
  • Employee discounts on Sysco products and services

Sysco Culture

Sysco is committed to creating a culture of inclusivity, respect, and collaboration. We believe that our employees are our greatest asset, and we strive to provide a supportive and engaging work environment. We value diversity and are committed to providing equal opportunities for all employees. At Sysco, you will have the opportunity to work with talented and passionate individuals who are dedicated to making a difference.

How to Apply

If you are a motivated and results-oriented individual with a passion for finance transformation, we encourage you to apply for the Finance Transformation Business Analyst position at Sysco. To apply, please submit your resume and cover letter through our online application portal. We look forward to reviewing your application.

FAQ

  1. What are the key responsibilities of a Finance Transformation Business Analyst?

    The key responsibilities include gathering and documenting business requirements, designing and optimizing financial processes, supporting system configuration, participating in testing, and providing ongoing support.

  2. What qualifications are required for this role?

    A Bachelor's degree in Finance, Accounting, Business Administration, Information Systems, or a related field is required, along with 3+ years of experience in business analysis, finance operations, or related roles.

  3. What skills are important for success in this role?

    Strong analytical skills, communication skills, stakeholder management skills, and a solid understanding of financial processes are essential.

  4. What systems will I be working with?

    You will be working with systems such as Workday, Salesforce, HighRadius, AS400, and Coupa.

  5. What is the career path for this role?

    With experience and proven performance, you can advance to roles such as Senior Business Analyst, Finance Manager, Project Manager, or Process Improvement Manager.

  6. What is the salary range for this position?

    The estimated salary range for this Business Analyst position in Costa Rica is $60,000 - $90,000 USD annually.

  7. What benefits does Sysco offer?

    Sysco offers a comprehensive benefits package, including health insurance, paid time off, retirement savings plan, employee stock purchase plan, and more.

  8. What is the work environment like at Sysco?

    Sysco is committed to creating a culture of inclusivity, respect, and collaboration. We value diversity and are committed to providing equal opportunities for all employees.

  9. Is relocation assistance available?

    Relocation assistance may be available for qualified candidates.

  10. What is Hypercare support?

    Hypercare support is critical support provided during the go-live and stabilization phases of new system implementations or process changes, ensuring minimal disruptions to operations.

Locations

  • Global Service Center, Costa Rica

Salary

Estimated Salary Rangemedium confidence

66,000 - 99,000 USD / yearly

Source: ai estimated

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Business Analysisintermediate
  • Financial Analysisintermediate
  • Process Optimizationintermediate
  • Requirements Gatheringintermediate
  • Stakeholder Managementintermediate
  • Process Documentationintermediate
  • Testing and Validationintermediate
  • System Integrationintermediate
  • Hypercare Supportintermediate
  • Issue Resolutionintermediate
  • Reporting and Analyticsintermediate
  • Continuous Improvementintermediate
  • Workdayintermediate
  • Salesforceintermediate
  • HighRadiusintermediate
  • AS400intermediate
  • Coupaintermediate
  • JIRAintermediate
  • ServiceNowintermediate
  • Change Managementintermediate
  • AP Automationintermediate
  • Invoice Processingintermediate
  • PO Matchingintermediate
  • Vendor Managementintermediate
  • Payment Executionintermediate

Required Qualifications

  • Bachelor's degree in Finance, Accounting, Business Administration, Information Systems, or a related field. (experience)
  • 3+ years of experience in business analysis, finance operations, or related roles. (experience)
  • Strong understanding of Record to Report (RTR), Invoice to Cash (ITC), and Procure to Pay (P2P) processes. (experience)
  • Experience with ERP systems such as Workday, SAP, or Oracle. (experience)
  • Proficiency in data analysis and visualization tools (e.g., Excel, Tableau, Power BI). (experience)
  • Excellent communication, interpersonal, and stakeholder management skills. (experience)
  • Proven ability to gather and document business requirements. (experience)
  • Experience in process mapping and documentation. (experience)
  • Solid understanding of system testing and validation methodologies. (experience)
  • Ability to work independently and as part of a team. (experience)
  • Strong problem-solving and analytical skills. (experience)
  • Experience with project management methodologies (e.g., Agile, Waterfall). (experience)

Responsibilities

  • Collaborate with finance stakeholders to gather, analyze, and document business requirements for RTR, ITC, and P2P transformation initiatives.
  • Coordinate and facilitate workshops to validate requirements, assess impacts, and shape future-state processes.
  • Identify interdependencies between functional areas and ensure alignment across workstreams.
  • Build strong working relationships with internal and external stakeholders, fostering collaboration and clarity.
  • Produce detailed documentation including process maps, flow diagrams, BRDs, functional designs, SOPs, test scenarios, and configuration specifications.
  • Break down complex systems into manageable components to support effective change management.
  • Support Change Management efforts by documenting and communicating future-state procedures.
  • Lead and execute testing cycles across systems such as Workday, Salesforce, HighRadius, AS400, and cross-platform integrations.
  • Validate data flow, integrations, and system configuration to ensure end-to-end consistency and accuracy.
  • Actively participate in hands-on testing and support business testers during UAT cycles.
  • Create, track, and manage JIRA or ServiceNow tickets for defects, enhancements, and change requests.
  • Support AP transformation initiatives focusing on invoice processing, PO matching, vendor management, and payment execution.
  • Work with AP teams to document and optimize current-state processes.
  • Provide functional and operational support for AP tools, including Coupa, Workday AP, and invoice automation systems.
  • Validate AP system integrations (PO creation, invoice ingestion, match exceptions, approval workflows).
  • Provide critical Hypercare support during go-live and stabilization phases for both RTR, ITC and P2P processes.
  • Monitor issue resolution, ensuring minimal disruptions to finance operations.
  • Deliver BAU support, troubleshooting process or system issues aligned with transformation goals.
  • Prepare weekly project updates, dashboards, and operational reports for finance leadership.
  • Deliver monthly metrics for key RTR - ITC Or P2P performance indicators.
  • Analyze financial and operational data to identify opportunities for process improvements.
  • Recommend enhancements to system configuration, workflows, and processes.

Benefits

  • general: Competitive salary and performance-based bonuses.
  • general: Comprehensive health insurance (medical, dental, vision).
  • general: Paid time off (vacation, sick leave, holidays).
  • general: Retirement savings plan with company match.
  • general: Employee stock purchase plan.
  • general: Life insurance and disability coverage.
  • general: Flexible spending accounts (FSA) or health savings accounts (HSA).
  • general: Wellness programs and resources.
  • general: Employee assistance program (EAP).
  • general: Professional development and training opportunities.
  • general: Tuition reimbursement program.
  • general: Opportunities for advancement within the company.
  • general: Employee discounts on Sysco products and services.
  • general: Relocation assistance (if applicable).
  • general: Work-life balance initiatives.

Target Your Resume for "Business Analyst (RTR/ITC/P2P) Careers at Sysco - Global Service Center, Costa Rica | Apply Now!" , Sysco

Get personalized recommendations to optimize your resume specifically for Business Analyst (RTR/ITC/P2P) Careers at Sysco - Global Service Center, Costa Rica | Apply Now!. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Business Analyst (RTR/ITC/P2P) Careers at Sysco - Global Service Center, Costa Rica | Apply Now!" , Sysco

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

FinanceBusiness AnalysisProcess ImprovementCosta RicaGlobal Service CenterFinance Transformation Business AnalystRTRITCP2PSyscoFinancial AnalysisProcess OptimizationBusiness RequirementsStakeholder ManagementProcess DocumentationSystem IntegrationWorkdaySalesforceHighRadiusAS400CoupaJIRAServiceNowAP AutomationInvoice ProcessingPO MatchingVendor ManagementPayment ExecutionCareerJobFinance OperationsFood ServiceSupply ChainSalesLogistics

Answer 10 quick questions to check your fit for Business Analyst (RTR/ITC/P2P) Careers at Sysco - Global Service Center, Costa Rica | Apply Now! @ Sysco.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

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