Customer Insights Manager at Sysco: Shape the Future of Foodservice

Role Overview

As a Customer Insights Manager at Sysco, you will play a pivotal role in shaping the company's strategy and optimizing business results by acquiring and sharing primary insights. This role requires a curious, self-starting individual with a strong attention to detail and the ability to thrive in a dynamic environment. You will be responsible for executing both qualitative and quantitative research, managing third-party research partners, analyzing study results, and communicating insights across the enterprise. Your success will be measured by the business impact of your recommendations.

A Day in the Life

Imagine starting your day by reviewing recent customer feedback data and identifying emerging trends. You then collaborate with the data science team to combine qualitative insights with other data sources, uncovering new learning opportunities. Next, you design a survey to gather more information about a specific customer pain point. After lunch, you manage a call with a research partner to discuss the progress of an ongoing study. Finally, you create a compelling presentation to share your findings with key stakeholders, highlighting actionable recommendations.

Why Houston, Texas?

Houston, Texas, is a vibrant and diverse city with a thriving economy and a strong job market. As the fourth-largest city in the United States, Houston offers a wide range of cultural attractions, entertainment options, and outdoor activities. The city is also home to a large and growing foodservice industry, making it an ideal location for Sysco to have a corporate presence and for this Customer Insights Manager role. Living in Houston provides access to a lower cost of living compared to other major metropolitan areas, as well as a diverse and welcoming community.

Career Path

Sysco is committed to providing its employees with opportunities for growth and development. As a Customer Insights Manager, you can advance your career by taking on increasing levels of responsibility and leadership. Potential career paths include Senior Customer Insights Manager, Director of Market Research, or Vice President of Insights and Analytics. Sysco also offers a variety of training and development programs to help you enhance your skills and knowledge.

Salary & Benefits

The salary range for a Customer Insights Manager at Sysco in Houston, Texas, typically falls between $90,000 and $130,000 per year, depending on experience and qualifications. In addition to a competitive salary, Sysco offers a comprehensive benefits package, including health insurance, paid time off, a 401(k) retirement plan with company match, an employee stock purchase plan, and tuition reimbursement. These benefits are designed to support your financial, physical, and emotional well-being.

Sysco Culture

Sysco is a company that values its employees and is committed to creating a positive and inclusive work environment. The company fosters a culture of teamwork, collaboration, and innovation. Sysco also encourages its employees to give back to the community through volunteer opportunities and charitable giving programs. Working at Sysco means being part of a team that is dedicated to delivering exceptional service to its customers and making a difference in the world.

How to Apply

To apply for the Customer Insights Manager position at Sysco, please visit the Sysco careers website and search for the job opening. You will need to create an account and submit your resume and cover letter. Be sure to highlight your relevant experience and qualifications, and explain why you are interested in working at Sysco.

Frequently Asked Questions (FAQ)

1. What are the key responsibilities of a Customer Insights Manager at Sysco?

   The Customer Insights Manager is responsible for designing and executing research, analyzing data, generating insights, and communicating findings to stakeholders across the enterprise.

2. What qualifications are required for this position?

   A Master’s degree in a related field (e.g., market research, statistics) is preferred, but a Bachelor’s degree with 3+ years of relevant experience may be considered. Strong analytical and communication skills are essential.

3. What is the typical career path for a Customer Insights Manager at Sysco?

   Potential career paths include Senior Customer Insights Manager, Director of Market Research, or Vice President of Insights and Analytics.

4. What is the salary range for this position?

   The salary range typically falls between $90,000 and $130,000 per year, depending on experience and qualifications.

5. What benefits does Sysco offer its employees?

   Sysco offers a comprehensive benefits package, including health insurance, paid time off, a 401(k) retirement plan with company match, an employee stock purchase plan, and tuition reimbursement.

6. What is the company culture like at Sysco?

   Sysco fosters a culture of teamwork, collaboration, and innovation.

7. What opportunities are there for professional development at Sysco?

   Sysco offers a variety of training and development programs to help employees enhance their skills and knowledge.

8. How does Sysco support work-life balance for its employees?

   Sysco offers flexible work arrangements and other initiatives to help employees balance their work and personal lives.

9. What is the interview process like for this position?

   The interview process typically includes a phone screening, an in-person interview, and a presentation.

10. Where is the Customer Insights Manager position located?

    This position is located at the Sysco Corporate office in Houston, Texas.