## Role Overview: Delivery Assistant at Sysco Mayca Sysco, the global leader in foodservice distribution, is seeking a dedicated and reliable Delivery Assistant to join our team in Mayca, Alajuela, Costa Rica. In this role, you will play a crucial part in ensuring the timely and accurate delivery of our high-quality products to our valued customers. As a Delivery Assistant, you will work alongside experienced drivers, providing support in all aspects of the delivery process, from loading and unloading merchandise to verifying orders and providing exceptional customer service. This position is an excellent opportunity for individuals who are eager to learn, possess a strong work ethic, and thrive in a fast-paced environment. If you are passionate about customer satisfaction and are looking to build a career with a reputable company, we encourage you to apply. ## A Day in the Life of a Delivery Assistant Each day as a Delivery Assistant at Sysco Mayca brings new challenges and opportunities to learn. Here's a glimpse into what a typical day might look like: * **Early Start:** Your day begins early in the morning, arriving at the Sysco distribution center to meet with your driver and review the day's delivery schedule. * **Vehicle Inspection:** Assist the driver in performing a thorough inspection of the delivery vehicle to ensure it is in safe and proper working condition. * **Loading and Unloading:** Work as a team to load the delivery vehicle with the correct products, ensuring they are properly secured for transport. At each customer location, you will assist in unloading the merchandise, taking care to handle items with care and attention. * **Order Verification:** Verify the accuracy of each order with the customer, ensuring they receive the correct products and quantities. Resolve any discrepancies or issues promptly and professionally. * **Customer Interaction:** Provide exceptional customer service by answering questions, addressing concerns, and building positive relationships with our customers. * **Documentation Handling:** Assist with the accurate completion of delivery paperwork, including invoices, delivery receipts, and other required documents. * **Cash and Cheque Handling:** If required, assist with the collection of cash and cheque payments from customers, ensuring accurate handling and recording of transactions. * **Vehicle Maintenance:** Assist in keeping the delivery vehicle clean and organized, and report any maintenance issues to the appropriate personnel. * **Team Collaboration:** Work closely with your driver and other team members to ensure efficient and effective delivery operations. * **Safety Compliance:** Adhere to all safety protocols and regulations to ensure a safe working environment for yourself and others. ## Why Mayca, Alajuela, Costa Rica? Mayca, located in the Alajuela province of Costa Rica, offers a unique blend of natural beauty and economic opportunity. Living and working in Mayca provides access to stunning landscapes, including volcanoes, rainforests, and waterfalls. The region is known for its rich biodiversity and outdoor recreational activities, such as hiking, birdwatching, and coffee plantation tours. Alajuela is also a growing economic hub, offering a diverse range of employment opportunities. Its proximity to the capital city of San José provides access to cultural events, entertainment, and international travel. Sysco's presence in Mayca contributes to the local economy and provides stable employment opportunities for residents. By joining Sysco in Mayca, you can enjoy a fulfilling career while immersing yourself in the beauty and culture of Costa Rica. ## Career Path for Delivery Assistants at Sysco Sysco is committed to providing opportunities for career growth and development. As a Delivery Assistant, you can advance your career through a variety of paths, depending on your interests and skills. Some potential career paths include: * **Delivery Driver:** With experience and a valid driver's license, you can become a Delivery Driver, responsible for operating the delivery vehicle and managing the delivery route. * **Warehouse Associate:** Develop your skills in inventory management and logistics by transitioning to a role as a Warehouse Associate, responsible for receiving, storing, and distributing products within the warehouse. * **Customer Service Representative:** Utilize your customer service skills to become a Customer Service Representative, assisting customers with orders, inquiries, and issue resolution. * **Sales Representative:** With strong product knowledge and communication skills, you can pursue a career as a Sales Representative, promoting Sysco's products and services to new and existing customers. * **Management Positions:** With experience and leadership skills, you can advance to management positions, such as Delivery Supervisor or Warehouse Manager. Sysco provides ongoing training and development programs to help employees acquire the skills and knowledge necessary to advance their careers. ## Salary and Benefits Sysco offers a competitive salary and benefits package to its employees. The salary for a Delivery Assistant in Mayca, Alajuela, Costa Rica typically ranges from $7,000 to $10,000 USD per year, depending on experience and qualifications. Sysco also provides a comprehensive benefits package, including: * **Solidarity Association membership:** A savings and loan association that provides financial assistance to employees. * **Company doctor:** Access to on-site medical care. * **Physiotherapy:** Access to on-site physiotherapy services. * **Telecommuting:** (for certain positions) * **Flex Friday:** (for certain positions) * **Birthday day off:** A paid day off on your birthday. * **Subsidized dining:** Access to a subsidized employee cafeteria. * **Development and succession plans:** Opportunities for career advancement. * **Excellent work environment:** A positive and supportive work environment. * **Paid time off:** Vacation, holidays, and sick leave. * **Health insurance:** Medical, dental, and vision coverage. * **Life insurance:** Coverage for you and your dependents. * **Disability insurance:** Income protection in case of disability. * **Retirement plan:** A 401(k) or other retirement savings plan.\n* **Employee assistance program:** Confidential counseling and support services.\n ## Sysco Culture Sysco is committed to creating a positive and inclusive work environment where employees feel valued and respected. We believe in teamwork, collaboration, and open communication. Our core values include: * **Integrity:** We conduct our business with honesty and ethical behavior. * **Excellence:** We strive for excellence in everything we do. * **Teamwork:** We work together to achieve common goals. * **Customer focus:** We are dedicated to meeting the needs of our customers. * **Innovation:** We embrace innovation and continuous improvement. Sysco is an equal opportunity employer and is committed to diversity and inclusion in the workplace. We encourage applications from all qualified individuals. ## How to Apply If you are interested in joining the Sysco team as a Delivery Assistant in Mayca, Alajuela, Costa Rica, we encourage you to apply online through our careers website. To apply, please submit the following: * **Resume:** A summary of your work experience, education, and skills. * **Cover letter:** A brief introduction of yourself and your interest in the position. * **References:** Contact information for professional references. We review all applications carefully and will contact qualified candidates for an interview. Thank you for your interest in Sysco! ## Frequently Asked Questions (FAQ) Here are some frequently asked questions about the Delivery Assistant position at Sysco: 1. **What are the working hours for this position?** Working hours may vary depending on the delivery schedule, but typically start early in the morning and continue until all deliveries are completed. 2. **Is prior experience required for this position?** Prior experience is not required, but it is a plus. We provide on-the-job training to all new employees. 3. **What kind of training will I receive?** You will receive comprehensive training on all aspects of the delivery process, including safety procedures, customer service, and product knowledge. 4. **What is the dress code for this position?** The dress code is casual but professional. You will be provided with a Sysco uniform to wear during work hours. 5. **Are there opportunities for advancement?** Yes, Sysco is committed to providing opportunities for career growth and development. 6. **What is the company culture like?** Sysco has a positive and inclusive work environment where employees feel valued and respected. 7. **Is transportation provided to the distribution center?** Employees are responsible for their own transportation to and from the distribution center.\n8. **Are there any physical requirements for this role? **Yes, the role requires the ability to lift and carry heavy items and work in a fast-paced environment.\n9. **What type of safety equipment is provided? **Sysco provides all necessary safety equipment, including gloves, safety shoes, and other protective gear.\n10. **How often are performance reviews conducted? **Performance reviews are conducted annually to provide feedback and identify opportunities for improvement.\n We hope this information is helpful. If you have any other questions, please don't hesitate to contact us.