Delivery Service Center Supervisor at Sysco Portland

Role Overview

The Delivery Service Center Supervisor at Sysco Portland is a vital role responsible for overseeing the daily operations of the delivery team. This position ensures efficient, safe, and timely delivery of products to Sysco customers. The supervisor provides leadership and direction to delivery associates, ensuring adherence to company policies, DOT regulations, and food safety standards. This role requires a blend of operational expertise, leadership skills, and a commitment to providing excellent customer service.

A Day in the Life

A typical day for the Delivery Service Center Supervisor involves a variety of tasks: * **Supervising Delivery Associates:** Monitoring the performance and safety of delivery associates, ensuring they follow standard operating procedures and planned routes. * **Data Analysis:** Analyzing live and historical data to optimize delivery plans and ensure on-time customer service. This includes using routing software and other analytical tools to identify areas for improvement. * **Labor Management:** Managing labor hours and directing labor activities to stay within budget. This involves creating work schedules, adjusting routes as needed, and ensuring adequate staffing levels. * **Asset Management:** Supervising the proper selection and utilization of company assets, such as delivery trucks and equipment. Coordinating repairs and maintenance as necessary. * **Communication:** Communicating with Sales Management, Marketing Associates, and drivers to resolve customer issues and ensure smooth delivery operations. Maintaining current communication board data to keep all parties informed. * **Training and Compliance:** Interpreting, training, and consistently applying company policies, protocols, and procedures, including food safety, DOT regulations, and safe work methods. Coordinating training efforts with the Transportation Road Supervisors and Safety Trainer. * **Safety and Accident Investigation:** Conducting associate observations, updating preferred work methods, investigating accidents to determine root causes, and performing routine safety inspections. * **Reporting:** Reviewing delivery productivity reports, suggesting efficiency ideas, and assisting with the implementation of delivery changes. Creating ad hoc reports to identify areas for improvement.

Why Portland, Oregon?

Portland, Oregon, offers a unique blend of urban amenities and natural beauty, making it an attractive place to live and work. The city is known for its vibrant food scene, thriving arts and culture, and commitment to sustainability. Portland's strong economy, diverse job market, and affordable housing options (compared to other major West Coast cities) make it a desirable location for professionals. For Sysco employees, Portland provides access to a supportive community and numerous opportunities for career growth. The Sysco Portland location is a key distribution center serving a wide range of customers in the region. Living and working in Portland allows employees to enjoy a high quality of life while contributing to the success of a leading company in the foodservice industry.

Career Path

The Delivery Service Center Supervisor role can serve as a stepping stone to various career opportunities within Sysco. Potential career paths include: * **Transportation Manager:** Overseeing all transportation operations, including routing, dispatch, and fleet management. * **Operations Manager:** Managing a broader range of operational activities, such as warehousing, inventory control, and logistics. * **Distribution Center Manager:** Leading all aspects of a distribution center, including operations, safety, and employee management. * **Regional Operations Director:** Overseeing multiple distribution centers within a specific region. Sysco is committed to employee development and provides opportunities for training, mentorship, and advancement. The company's promote-from-within culture means that high-performing employees have the chance to grow and advance their careers within the organization.

Salary & Benefits

The estimated salary range for a Delivery Service Center Supervisor in Portland, Oregon, is $65,000 to $85,000 per year. Actual salaries may vary based on experience, skills, and other factors. In addition to a competitive salary, Sysco offers a comprehensive benefits package, including: * **Health Insurance:** Medical, dental, and vision coverage. * **Prescription Drug Coverage:** Coverage for prescription medications. * **Health Savings Account (HSA) or Flexible Spending Account (FSA):** Options for saving on healthcare expenses. * **Life Insurance:** Company-paid life insurance with supplemental options. * **Disability Insurance:** Short-term and long-term disability coverage. * **401(k) Retirement Savings Plan:** With company match. * **Employee Stock Purchase Plan (ESPP):** Opportunity to purchase Sysco stock at a discounted rate. * **Paid Time Off (PTO):** For vacation, sick leave, and holidays. * **Employee Assistance Program (EAP):** Confidential counseling and support services. * **Wellness Programs:** Programs to promote employee health and well-being. * **Tuition Reimbursement:** Assistance with educational expenses. * **Employee Discount Program:** Discounts on various products and services.

Sysco Culture

Sysco is a company that values its employees and is committed to creating a positive and inclusive work environment. The company's core values include: * **Integrity:** Conducting business with honesty and ethical behavior. * **Excellence:** Striving for the highest standards in everything we do. * **Teamwork:** Working together to achieve common goals. * **Inclusion:** Creating a welcoming and respectful environment for all employees. * **Responsibility:** Taking ownership of our actions and commitments. Sysco is also committed to giving back to the communities it serves through various philanthropic initiatives. The company encourages employees to participate in volunteer activities and supports their efforts to make a positive impact.

How to Apply

To apply for the Delivery Service Center Supervisor position at Sysco Portland, visit the Sysco careers website and search for the job posting. Follow the instructions to submit your application and resume. Be sure to highlight your relevant experience, skills, and qualifications. If your qualifications align with the requirements, a recruiter will contact you to schedule an interview.

Frequently Asked Questions (FAQ)

1. **What are the key responsibilities of a Delivery Service Center Supervisor?** The key responsibilities include supervising delivery associates, analyzing data to optimize delivery plans, managing labor hours, ensuring safety compliance, and providing excellent customer service. 2. **What qualifications are required for this role?** A high school diploma or GED is required, and a bachelor's degree in Business Management, Supply Chain Management, or a related field is preferred. One to three years of experience in delivery operations or a related field is also required. 3. **What skills are important for success in this role?** Important skills include supervisory skills, data analysis skills, communication skills, problem-solving skills, and proficiency in Microsoft Office Suite. 4. **What is the salary range for this position?** The estimated salary range is $65,000 to $85,000 per year, depending on experience and qualifications. 5. **What benefits does Sysco offer?** Sysco offers a comprehensive benefits package, including health insurance, retirement savings plan, paid time off, and employee assistance program. 6. **What is the work environment like at Sysco?** Sysco is committed to creating a positive and inclusive work environment that values teamwork, integrity, and excellence. 7. **What opportunities are there for career advancement at Sysco?** Sysco offers opportunities for career advancement through training, mentorship, and promote-from-within culture. 8. **How does Sysco support employee development?** Sysco supports employee development through training programs, mentorship opportunities, and tuition reimbursement. 9. **What is Sysco's commitment to safety?** Sysco is committed to providing a safe work environment and adheres to all DOT regulations and food safety standards. 10. **How does Sysco contribute to the community?** Sysco contributes to the community through various philanthropic initiatives and encourages employees to participate in volunteer activities.