Role Overview

The Director of Merchandising at Sysco Detroit/Grand Rapids is a critical leadership role responsible for overseeing all merchandising activities within the specified location(s). This role manages a team of merchandising associates and collaborates closely with Market Directors to optimize market replenishment strategies. The primary objective is to ensure exemplary customer order fulfillment while efficiently managing inventory to achieve optimal Days Supply On Hand (DSO). The Director is accountable for the overall performance, management, and development of the site's merchandising department, contributing significantly to department and company goals. These include supporting site profitability through effective product cost and equity management, actively participating in and supporting sales growth initiatives, implementing inbound logistics strategies, and driving a replenishment strategy that maximizes warehouse operational efficiencies.

A Day in the Life of a Director of Merchandising

A typical day for the Director of Merchandising involves a multifaceted approach to managing the merchandising operations. The day usually starts with a review of the previous day’s performance metrics, including order fulfillment rates, inventory levels, and spoilage figures. The Director will lead a team meeting to discuss any challenges or opportunities identified and to set priorities for the day. This includes communicating company policies and procedures and ensuring the team is well-informed and aligned. A significant portion of the day is spent analyzing market data and analytics (NPD) to identify trends and opportunities to increase market share. The Director also participates in supplier and broker reviews to evaluate sales and gross profit growth possibilities. Throughout the day, the Director engages in cross-functional collaboration, working closely with sales, operations, and logistics teams to ensure smooth and efficient product flow. The Director is also responsible for managing item cost accuracy, overseeing shrink management, and approving credits as needed. They also provide field feedback to regional, market, and corporate teams for action and alignment. Development of team members through coaching and mentoring is also crucial.

Why Detroit/Grand Rapids, Michigan?

Detroit and Grand Rapids, Michigan, offer a unique blend of professional opportunities and a high quality of life. Both cities have a growing economy with a strong presence of major corporations and a vibrant entrepreneurial ecosystem. Detroit, known for its rich history and cultural attractions, is undergoing a revitalization, offering a dynamic urban environment with diverse communities. Grand Rapids, on the other hand, boasts a thriving arts scene, numerous craft breweries, and a family-friendly atmosphere. Both cities provide access to excellent schools, affordable housing, and abundant recreational activities, including beautiful parks, lakes, and outdoor adventures. Working in Detroit or Grand Rapids offers the chance to contribute to the growth of these vibrant communities while enjoying a fulfilling lifestyle.

Career Path

The Director of Merchandising role provides a solid foundation for continued career advancement within Sysco. Successful performance in this role can lead to opportunities such as Regional Vice President of Merchandising (RVPM), where the scope of responsibility expands to overseeing merchandising operations across a broader geographic area. Other potential career paths include roles in corporate strategy, supply chain management, or executive leadership. Sysco is committed to fostering employee growth and provides numerous training and development programs to support career advancement. The company’s promote-from-within culture ensures that high-performing individuals have ample opportunities to climb the corporate ladder and make a significant impact on the organization.

Salary and Benefits

Sysco offers a competitive salary and comprehensive benefits package to attract and retain top talent. The salary for the Director of Merchandising role is commensurate with experience and qualifications, with an estimated range of $110,000 to $160,000 annually. In addition to a competitive salary, Sysco provides a wide array of benefits, including comprehensive health insurance (medical, dental, vision), prescription drug coverage, health savings account (HSA) or flexible spending account (FSA), paid time off (PTO) for vacation, sick leave, and holidays, a 401(k) retirement plan with company match, an employee stock purchase plan (ESPP), life insurance, disability insurance (short-term and long-term), an employee assistance program (EAP), wellness programs, tuition reimbursement, professional development opportunities, an employee discount program, adoption assistance, parental leave, and commuter benefits. These benefits are designed to support employees’ physical, financial, and emotional well-being, ensuring a healthy work-life balance.

Sysco Culture

Sysco fosters a culture of teamwork, collaboration, and continuous improvement. The company is committed to creating a diverse and inclusive workplace where all employees feel valued, respected, and empowered to contribute their best. Sysco encourages open communication and provides numerous channels for employees to share their ideas and feedback. The company is also dedicated to sustainability and corporate social responsibility, actively participating in initiatives that benefit the environment and the communities it serves. Sysco’s core values of integrity, excellence, and customer focus guide all business decisions and actions, ensuring that the company operates with the highest ethical standards and delivers exceptional value to its customers and stakeholders.

How to Apply

Interested candidates are encouraged to apply for the Director of Merchandising position through the Sysco careers website. The online application process is simple and straightforward. Applicants will need to submit a resume, cover letter, and any other relevant documents. The cover letter should highlight the applicant’s qualifications, experience, and interest in the role. Sysco’s recruitment team carefully reviews all applications and contacts qualified candidates for interviews. The interview process typically includes a phone screening, followed by in-person interviews with the hiring manager and other key stakeholders. Successful candidates will undergo a background check and drug screening before receiving a formal offer of employment.

Frequently Asked Questions (FAQ)

1. What are the key responsibilities of the Director of Merchandising? The Director is responsible for managing a team of merchandising associates, optimizing market replenishment strategies, managing inventory, supporting sales growth, and implementing corporate strategies.
2. What qualifications are required for this role? A bachelor's degree or equivalent experience and 5+ years of management/professional experience in category management, merchandising, or operations are required.
3. What skills are important for success in this role? Strong leadership, communication, analytical, and problem-solving skills are essential.
4. What career advancement opportunities are available at Sysco? Successful performance in this role can lead to opportunities such as Regional Vice President of Merchandising or roles in corporate strategy and executive leadership.
5. What is the salary range for the Director of Merchandising position? The estimated salary range is $110,000 to $160,000 annually, commensurate with experience and qualifications.
6. What benefits does Sysco offer? Sysco offers comprehensive health insurance, paid time off, a 401(k) retirement plan, an employee stock purchase plan, and numerous other benefits.
7. What is the company culture like at Sysco? Sysco fosters a culture of teamwork, collaboration, continuous improvement, diversity, and inclusion.
8. How does Sysco support employee development? Sysco provides numerous training and development programs to support career advancement.
9. What is Sysco's commitment to sustainability? Sysco is dedicated to sustainability and corporate social responsibility, actively participating in initiatives that benefit the environment and the communities it serves.
10. How can I apply for the Director of Merchandising position? Interested candidates can apply through the Sysco careers website by submitting a resume, cover letter, and other relevant documents.