Dispatcher at Sysco Central Texas - Austin: Your Career Journey Starts Here

Role Overview

As a Dispatcher at Sysco Central Texas in Austin, you are the crucial link between our drivers, customers, and the transportation department. Your role is pivotal in ensuring efficient and timely deliveries, providing exceptional support, and maintaining accurate records. You will be responsible for dispatching drivers, managing schedules, addressing customer inquiries, and upholding the highest standards of compliance and safety. This position requires strong communication, problem-solving, and organizational skills, as well as a commitment to teamwork and customer satisfaction.

A Day in the Life of a Sysco Dispatcher

Your day will be dynamic and varied, encompassing a range of responsibilities: * **Morning Dispatch:** Kickstart the day by dispatching drivers promptly, ensuring they have the correct invoices and are ready to depart on schedule. * **Administrative Tasks:** Complete necessary paperwork, including Absentee and Tardy Forms, and accurately input data into E-Time and ABC pay systems. * **Customer and Driver Support:** Be the primary point of contact for incoming phone calls, providing support and resolving issues for both drivers and customers. * **Record Maintenance:** Keep meticulous records, including Tripmaster data, driver DOT logs, and driver manifest records. * **Route Management:** Designate vehicles based on factors such as trip length, freight, and passenger requirements, and make necessary route adjustments to optimize delivery efficiency. * **Communication and Coordination:** Use two-way radio or other communication methods to direct drivers, investigate overdue vehicles, and expedite or locate missing or delayed routes. * **Equipment Management:** Coordinate the issue of equipment to drivers, such as hand trucks, dollies, and blankets. * **Compliance and Safety:** Adhere to all Sysco Corporation Business Conduct and Ethics Standards, policies, and procedures, as well as all Federal, State, and Local laws.

Why Austin, Texas? A Hub of Opportunity

Austin is not just the capital of Texas; it's a thriving metropolis known for its vibrant culture, booming economy, and exceptional quality of life. As one of the fastest-growing cities in the United States, Austin offers numerous opportunities for career advancement and personal growth. Here are a few reasons why Austin is an ideal place to work and live: * **Economic Growth:** Austin's economy is diverse and robust, with major industries including technology, healthcare, education, and government. This provides a stable and growing job market. * **Quality of Life:** Austin consistently ranks high in quality of life surveys, thanks to its excellent schools, parks, and recreational activities. The city offers a wide range of cultural attractions, from live music venues to art galleries and museums. * **Outdoor Recreation:** With its beautiful lakes, rivers, and green spaces, Austin is an outdoor enthusiast's paradise. Enjoy hiking, biking, swimming, kayaking, and more. * **Culinary Scene:** Austin is a foodie's delight, with a diverse culinary scene that includes everything from world-class restaurants to food trucks and barbecue joints. * **Community and Culture:** Austin is known for its friendly and welcoming community, as well as its vibrant arts and culture scene. The city hosts numerous festivals and events throughout the year, celebrating music, film, food, and more.

Your Career Path at Sysco

Sysco is committed to providing opportunities for career growth and development. As a Dispatcher, you can advance your career through various paths: * **Senior Dispatcher:** With experience and proven performance, you can move into a Senior Dispatcher role, taking on additional responsibilities such as training and mentoring new dispatchers. * **Transportation Supervisor:** This role involves overseeing a team of dispatchers and drivers, ensuring efficient operations and compliance with regulations. * **Logistics Manager:** With further education and experience, you can advance to a Logistics Manager role, responsible for planning, coordinating, and managing the movement of goods and materials. * **Supply Chain Management:** Sysco offers opportunities to move into various roles within supply chain management, such as inventory management, procurement, and demand planning. * **Continuous Learning:** Sysco supports continuous learning and development through training programs, workshops, and tuition reimbursement, enabling you to enhance your skills and advance your career.

Salary and Benefits

At Sysco, we recognize that our employees are our greatest asset. That's why we offer a competitive salary and a comprehensive benefits package designed to support your financial, physical, and emotional well-being. The estimated salary range for a Dispatcher in Austin, Texas, is $45,000 to $65,000 per year, depending on experience and qualifications. Our benefits package includes: * **Health Insurance:** Comprehensive medical, dental, and vision coverage to keep you and your family healthy. * **Financial Security:** A 401(k) retirement savings plan with a company match to help you plan for your future. * **Paid Time Off:** Generous paid time off, including vacation, sick, and holidays, to help you maintain a healthy work-life balance. * **Employee Assistance Program (EAP):** Confidential counseling and support services to help you navigate life's challenges. * **Tuition Reimbursement:** Support for continuing your education and advancing your career. * **Employee Discount Program:** Discounts on Sysco products and services, as well as other retailers and entertainment options.

Sysco Culture: Our Values and Commitment

Sysco is more than just a company; it's a community of dedicated professionals who share a commitment to excellence, integrity, and customer service. Our core values include: * **Integrity:** We conduct our business with honesty, transparency, and ethical behavior. * **Excellence:** We strive for excellence in everything we do, from the quality of our products and services to the way we treat our employees and customers. * **Teamwork:** We believe in the power of collaboration and working together to achieve common goals. * **Inclusion:** We embrace diversity and create a welcoming and inclusive environment for all employees. * **Customer Focus:** We are dedicated to providing exceptional service and building long-term relationships with our customers. We are committed to creating a positive and supportive work environment where employees can thrive and reach their full potential. We encourage innovation, creativity, and continuous improvement.

How to Apply

Ready to join the Sysco team as a Dispatcher in Austin, Texas? Applying is easy! Simply click on the "Apply Now" button on this page and follow the instructions to submit your application. Be sure to include your resume and a cover letter highlighting your relevant experience and qualifications.

Frequently Asked Questions (FAQ)

1. **What are the key responsibilities of a Dispatcher?** *Answer:* Dispatchers manage driver schedules, provide customer support, maintain records, and ensure timely and efficient deliveries. 2. **What qualifications are required for this position?** *Answer:* A high school diploma or GED is required, along with 3-5 years of related experience in distribution or food service. An Associate's or Bachelor's degree in Logistics or a related field is preferred. 3. **Is a Commercial Driver's License (CDL) required?** *Answer:* A CDL Class A is preferred but not required. 4. **What skills are important for a Dispatcher?** *Answer:* Key skills include communication, problem-solving, time management, data entry, and knowledge of DOT regulations. 5. **What opportunities for career advancement are available at Sysco?** *Answer:* Career paths include Senior Dispatcher, Transportation Supervisor, Logistics Manager, and roles within Supply Chain Management. 6. **What benefits does Sysco offer to its employees?** *Answer:* Sysco offers a comprehensive benefits package, including health insurance, a 401(k) plan, paid time off, and tuition reimbursement. 7. **What is the work environment like at Sysco?** *Answer:* Sysco fosters a positive and supportive work environment that encourages teamwork, innovation, and continuous improvement. 8. **How does Sysco support employee development?** *Answer:* Sysco provides training programs, workshops, and tuition reimbursement to help employees enhance their skills and advance their careers. 9. **What is the salary range for a Dispatcher in Austin, Texas?** *Answer:* The estimated salary range is $45,000 to $65,000 per year, depending on experience and qualifications. 10. **How can I apply for this position?** *Answer:* Click on the "Apply Now" button on this page and follow the instructions to submit your application.