Engineer - Identity Lifecycle Management at Sysco LABS Sri Lanka

Overview

Sysco LABS is seeking an Engineer for Identity Lifecycle Management to join our team in Sri Lanka. This entry-level position is an excellent opportunity for individuals starting their career in the field of Identity and Access Management (IAM). As an Engineer, you will play a crucial role in supporting SailPoint IIQ operations, performing quality assurance (QA) testing, and resolving basic support tickets. You will work under the guidance of senior developers and contribute to the smooth operation of our identity management systems.

A Day in the Life

As an Engineer in Identity Lifecycle Management, your day-to-day activities will include:

• Triaging and resolving low-complexity tickets related to SailPoint IIQ
• Conducting testing activities for new integrations, patches, and lifecycle changes
• Assisting with minor SailPoint IIQ configurations under the guidance of senior developers
• Documenting processes and actively building IAM knowledge
• Collaborating with team members to address and resolve issues
• Monitoring system performance and identifying potential areas for improvement
• Contributing to the development of automation scripts to streamline tasks
• Staying up-to-date with the latest IAM trends and technologies

Why Colombo, Sri Lanka?

Colombo, Sri Lanka, offers a unique blend of cultural richness and modern opportunities. Sysco LABS provides a dynamic work environment in a city known for its hospitality and vibrant culture. Working in Colombo allows you to experience a different way of life while contributing to a global technology leader.

Career Path

This entry-level position provides a solid foundation for a career in Identity and Access Management. With experience and training, you can advance to roles such as:

• Identity Management Analyst
• IAM Consultant
• Senior IAM Engineer
• IAM Architect
• IAM Manager

Salary and Benefits

Sysco LABS offers a competitive salary and benefits package, including:

• Competitive salary commensurate with experience
• Comprehensive health insurance coverage
• Paid time off and holiday schedule
• Professional development opportunities
• Retirement savings plan
• Employee assistance program
• Flexible work arrangements

Sysco Culture

At Sysco LABS, we foster a collaborative and inclusive work environment. We value innovation, teamwork, and a commitment to excellence. Our team is dedicated to providing cutting-edge technology solutions to support Sysco’s global operations. We encourage employees to grow and develop their skills through continuous learning and development opportunities.

How to Apply

If you are interested in joining our team as an Engineer in Identity Lifecycle Management, please submit your application online through the Sysco careers website. Be sure to include your resume and a cover letter highlighting your relevant experience and qualifications.

FAQ

1. What qualifications are required for this role?

   A Bachelor’s Degree in Computer Science, Information Systems, or a related field is required. Equivalent practical experience in a related IT field will also be considered.

2. What are the key responsibilities of an Engineer in Identity Lifecycle Management?

   Key responsibilities include supporting SailPoint IIQ operations, performing QA testing, resolving basic support tickets, and documenting processes.

3. Is this a remote or office-based role?

   This is a hybrid role based in Sri Lanka, with a mix of remote and office-based work.

4. What is the work schedule for this position?

   The primary shift is [2:00 PM - 10:00 PM SLST, 3:30 AM – 11:30 AM CDT] with flexibility. Occasional on-call support may be required.

5. What opportunities are there for career advancement?

   With experience and training, you can advance to roles such as Identity Management Analyst, IAM Consultant, Senior IAM Engineer, IAM Architect, and IAM Manager.

6. What type of benefits does Sysco LABS offer?

   Sysco LABS offers a competitive salary and benefits package, including health insurance, paid time off, professional development opportunities, and a retirement savings plan.

7. What is the work environment like at Sysco LABS?

   Sysco LABS fosters a collaborative and inclusive work environment, valuing innovation, teamwork, and a commitment to excellence.

8. How can I apply for this position?

   You can submit your application online through the Sysco careers website.

9. What skills are important for success in this role?

   Important skills include a basic understanding of IAM concepts, familiarity with software testing methodologies, strong analytical and problem-solving skills, and excellent communication skills.

10. Is prior experience with SailPoint IIQ required?

    While prior experience with SailPoint IIQ is a plus, it is not required. Training will be provided to help you develop the necessary skills.