Functional Analyst - ERP Systems at Sysco - Global Service Center, Costa Rica

Role Overview

As a Functional Analyst – ERP Systems at Sysco's Global Service Center in Costa Rica, you will play a crucial role in ensuring the effective utilization of our enterprise ERP platforms. You will be responsible for analyzing business requirements, designing system solutions, and implementing and supporting these solutions to drive operational efficiency and align with organizational goals. This position acts as a bridge between business stakeholders and technical teams, translating requirements into effective system solutions. The ideal candidate will possess a strong understanding of system configuration, data integrity, and process optimization.

A Day in the Life

Your daily activities will be diverse and challenging, including:

• Analyzing and documenting business requirements across various functional areas (Finance, Procurement, Supply Chain, HR).
• Collaborating with technical teams to design and implement ERP enhancements, integrations, and upgrades.
• Conducting gap and impact analyses to identify opportunities for process improvement and automation.
• Managing and executing end-to-end testing (UAT, regression, integration) to ensure system readiness.
• Providing user training and post-implementation support to ensure system adoption and continuity.
• Ensuring ERP data integrity, security, and compliance.
• Acting as a Subject Matter Expert (SME) in ERP-related matters.
• Partnering with vendors and internal teams to monitor system performance and resolve incidents.

Why the Global Service Center in Costa Rica?

Sysco's Global Service Center in Costa Rica offers a dynamic and multicultural work environment. Costa Rica boasts a highly educated workforce, a stable political climate, and a thriving technology sector. Working at this location provides opportunities for professional growth, exposure to global business practices, and a high quality of life. Additionally, the Global Service Center serves as a hub for innovation and collaboration, making it an exciting place to contribute to Sysco's success.

Career Path

This Functional Analyst role offers a clear career path within Sysco. You can progress to roles such as Senior Functional Analyst, ERP Project Manager, or even specialized positions within specific ERP modules (e.g., Finance, Supply Chain). Sysco is committed to employee development and provides opportunities for training, certifications, and advancement based on performance and potential. The company fosters a culture of promoting from within, allowing you to build a long and rewarding career.

Salary and Benefits

The estimated salary range for this position is $60,000 - $90,000 per year, commensurate with experience and qualifications. Sysco also offers a comprehensive benefits package, including:

• Comprehensive health insurance (medical, dental, vision)
• Paid time off (vacation, sick leave, holidays)
• Retirement savings plan (401k or equivalent) with company match
• Employee stock purchase plan
• Life insurance and disability coverage
• Flexible spending accounts (FSAs) or health savings accounts (HSAs)
• Employee assistance program (EAP)
• Tuition reimbursement or professional development opportunities
• Wellness programs
• Employee discounts on Sysco products and services

Sysco Culture

Sysco is committed to creating a diverse, equitable, and inclusive workplace where all associates feel valued and respected. We are committed to creating an inclusive environment that embraces differences, promotes equity, and ensures that all associates feel valued and respected. Sysco encourages innovation, collaboration, and a customer-centric approach. We foster a culture of continuous improvement and are dedicated to providing our associates with the resources and support they need to succeed.

How to Apply

If you are a highly motivated and skilled Functional Analyst with a passion for ERP systems, we encourage you to apply! Please submit your resume and cover letter through the Sysco careers website. Be sure to highlight your relevant experience, skills, and qualifications. We look forward to reviewing your application.

Frequently Asked Questions (FAQ)

1. What ERP systems does Sysco use? Sysco utilizes a variety of ERP systems, potentially including SAP, Oracle, and Microsoft Dynamics 365, depending on the specific business unit and its needs.
2. What is the typical career path for a Functional Analyst at Sysco? Career progression can lead to roles such as Senior Functional Analyst, ERP Project Manager, or specialized positions within specific ERP modules.
3. What training opportunities are available for ERP professionals at Sysco? Sysco offers various training programs, including internal training, external certifications, and opportunities to attend industry conferences.
4. What is the work-life balance like at Sysco's Global Service Center in Costa Rica? Sysco is committed to providing a supportive work environment and promoting a healthy work-life balance.
5. What are the key skills needed to succeed in this role? Key skills include analytical abilities, problem-solving skills, ERP platform proficiency, communication skills, and the ability to collaborate effectively with both technical and non-technical stakeholders.
6. Is prior experience in the distribution industry required? While not mandatory, prior experience in the distribution industry or a related field is highly desirable.
7. What is the dress code at the Global Service Center? The dress code is typically business casual.
8. What is the interview process like for this position? The interview process may involve phone screening, interviews with hiring managers, and potentially a technical assessment.
9. Does Sysco offer relocation assistance for this role? Relocation assistance may be available for qualified candidates.
10. How does Sysco support employee growth and development? Sysco provides opportunities for training, mentorship, and career advancement to help employees reach their full potential.