Functional Analyst, Salesforce Marketing Cloud (SFMC) at Sysco

Are you a Salesforce Marketing Cloud expert looking for a challenging and rewarding role? Sysco, a global leader in foodservice distribution, is seeking a talented Functional Analyst to join our team and help us leverage the power of SFMC to drive our marketing initiatives.

Role Overview

As a Functional Analyst, you will be a key member of our agile team, responsible for configuring and customizing Salesforce Marketing Cloud to meet the evolving needs of our business. You will collaborate with product owners, developers, and business stakeholders to translate requirements into effective solutions. Your expertise in SFMC, combined with your analytical and problem-solving skills, will be instrumental in ensuring the success of our marketing campaigns and initiatives.

A Day in the Life

Here's a glimpse into what your typical day might look like:

• Participate in daily stand-up meetings to discuss progress and identify any roadblocks.
• Collaborate with the product owner to refine user stories and acceptance criteria.
• Configure and customize SFMC objects, data extensions, automations, and journeys.
• Develop and maintain AMPscript code for dynamic content and personalization.
• Write and execute SQL queries to extract and manipulate data within SFMC.
• Troubleshoot and resolve issues related to SFMC functionality and performance.
• Create and maintain documentation for SFMC configurations and processes.
• Provide training and support to end-users.
• Participate in sprint reviews and retrospectives to identify areas for improvement.

Why Houston, Texas?

Houston is a vibrant and diverse city with a thriving economy and a high quality of life. As the fourth-largest city in the United States, Houston offers a wide range of cultural attractions, entertainment options, and recreational activities. From world-class museums and theaters to professional sports teams and outdoor adventures, there's something for everyone in Houston. The city also boasts a lower cost of living than many other major metropolitan areas, making it an affordable place to live and work.

Career Path

Sysco is committed to providing its employees with opportunities for growth and advancement. As a Functional Analyst, you can progress your career in several directions, including:

• Senior Functional Analyst: Take on more complex projects and mentor junior analysts.
• Salesforce Marketing Cloud Consultant: Become a subject matter expert in SFMC and provide consulting services to internal and external clients.
• Product Owner: Lead the development and execution of SFMC strategies and roadmaps.
• Technical Architect: Design and implement complex SFMC solutions that integrate with other systems.
• Management: Lead a team of functional analysts or developers.

Salary and Benefits

Sysco offers a competitive salary and benefits package that includes:

• Competitive salary commensurate with experience
• Comprehensive health insurance (medical, dental, vision)
• Paid time off (PTO) including vacation, sick leave, and holidays
• 401(k) retirement plan with company match
• Employee stock purchase plan
• Life insurance
• Disability insurance (short-term and long-term)
• Flexible spending accounts (FSA) or health savings accounts (HSA)
• Wellness programs
• Employee assistance program (EAP)
• Tuition reimbursement
• Professional development opportunities
• Employee discounts on Sysco products and services

Sysco Culture

At Sysco, we are committed to creating a culture of inclusivity and respect where all employees feel valued and empowered. We believe that our diverse workforce is one of our greatest strengths, and we are committed to fostering an environment where everyone can thrive. We are also passionate about giving back to the communities where we live and work.

How to Apply

If you are a passionate and driven Salesforce Marketing Cloud professional looking for a challenging and rewarding opportunity, we encourage you to apply for the Functional Analyst position at Sysco. To apply, please submit your resume and cover letter through our online application portal.

Frequently Asked Questions (FAQ)

1. What is Sysco? Sysco is a global leader in foodservice distribution, serving more than 650,000 customer locations.
2. What are the key responsibilities of a Functional Analyst, Salesforce Marketing Cloud (SFMC) at Sysco? Configuring and customizing Salesforce Marketing Cloud, translating business requirements into effective solutions, developing AMPscript code, writing SQL queries, and providing training and support to end-users.
3. What qualifications are required for this position? A bachelor's degree in Computer Science or a related field, 2-4 years of experience in configuration, coding, and application development, and experience with Salesforce Marketing Cloud.
4. What skills are preferred for this position? Salesforce Marketing Cloud certifications, experience with MobileConnect/MobilePush, AMPscript, SQL, Salesforce CRM, CDPs, and Agile development methodologies.
5. What is the work environment like at Sysco? Sysco is a fast-paced and dynamic company with a collaborative and supportive work environment.
6. What opportunities are there for career advancement at Sysco? Sysco offers a variety of opportunities for career advancement, including senior functional analyst, Salesforce Marketing Cloud consultant, product owner, technical architect, and management roles.
7. What is the salary range for this position? The salary range for this position is competitive and commensurate with experience. (See salary range above.)
8. What benefits does Sysco offer? Sysco offers a comprehensive benefits package that includes health insurance, paid time off, a 401(k) retirement plan, and employee discounts.
9. Is this position remote or hybrid? The job description indicates this is a hybrid position requiring an on-site presence 3 to 4 days per week, with the potential for increased on-site days based on business needs.
10. What is Sysco's approach to diversity and inclusion? Sysco is committed to creating a culture of inclusivity and respect where all employees feel valued and empowered.