Intern - Operations Engineering at Sysco LABS, Sri Lanka

Are you a student or recent graduate with a passion for technology and a desire to learn about IT operations and monitoring? Sysco LABS in Sri Lanka is seeking a motivated and enthusiastic Intern to join our Operations Engineering team. This internship offers a unique opportunity to gain hands-on experience in a global product delivery setup, working alongside experienced professionals in a Fortune 100 company. You'll contribute to maintaining the stability and performance of Sysco's global infrastructure and applications, ensuring seamless operations for our associates and customers.

Role Overview

As an Intern in Operations Engineering, you will play a vital role in monitoring Sysco’s IT infrastructure and applications. Under the guidance of senior engineers, you’ll participate in 24/7 operations, proactively identifying potential incidents and escalating them to the appropriate support teams. This internship will provide you with invaluable experience in incident management, service level agreements (SLAs), and stakeholder engagement. You’ll also have the chance to develop your problem-solving, analytical, and communication skills.

A Day in the Life

Here’s what a typical day as an Operations Engineering Intern at Sysco LABS might look like:

• Start your day by reviewing monitoring dashboards to check the health of Sysco’s infrastructure and applications.
• Participate in team meetings to discuss ongoing projects and potential issues.
• Work on assigned tasks, such as analyzing monitoring data, identifying potential incidents, and escalating them to the appropriate teams.
• Collaborate with senior engineers to troubleshoot and resolve incidents.
• Attend training sessions to learn about new technologies and IT operations best practices.
• Document your activities and findings in a clear and concise manner.
• Engage with stakeholders from different teams to understand their needs and challenges.
• Contribute to process improvement initiatives to enhance the efficiency of IT operations.

Why Colombo, Sri Lanka?

Colombo is a vibrant and dynamic city with a growing technology sector. Sysco LABS offers a modern and collaborative work environment in the heart of Colombo, providing interns with the opportunity to experience the best of both worlds – a challenging and rewarding career and a rich cultural experience. Sri Lanka is also known for its beautiful beaches, lush green landscapes, and friendly people.

Career Path

This internship can serve as a stepping stone to a successful career in IT operations and monitoring. Upon successful completion of the internship, you may have the opportunity to join Sysco LABS as a full-time employee. You can also pursue other career paths in related fields, such as Site Reliability Engineering, DevOps, and IT infrastructure management. The skills and experience you gain during this internship will be highly valuable in any technology-related role.

Salary & Benefits

Sysco LABS offers an attractive allowance for interns, as well as paid birthday leave. You’ll also have access to a range of other benefits, including opportunities for professional development, networking, and work-life harmony. We are committed to creating a supportive and inclusive work environment where everyone can thrive.

Sysco Culture

Sysco is a Fortune 100 company with a strong commitment to its values. We believe in integrity, teamwork, excellence, and customer focus. At Sysco LABS, we foster a culture of innovation, collaboration, and continuous learning. We encourage our employees to take ownership of their work and to challenge the status quo. We also believe in giving back to the community and supporting initiatives that make a positive impact.

How to Apply

If you are interested in applying for the Intern - Operations Engineering position at Sysco LABS in Sri Lanka, please submit your resume and cover letter through our online application portal. Be sure to highlight your relevant skills, experience, and qualifications. We look forward to hearing from you!

Frequently Asked Questions (FAQ)

1. What are the qualifications for this internship?

   We are looking for candidates with a basic understanding or coursework in Operations Engineering, Site Reliability Engineering, or similar technical areas. You should also have strong problem-solving, analytical, and communication skills.

2. What are the responsibilities of an Operations Engineering Intern?

   Your responsibilities will include assisting in monitoring Sysco’s global infrastructure and applications, proactively identifying potential incidents, escalating incidents to support teams, and collaborating with stakeholders.

3. What is the duration of the internship?

   The duration of the internship may vary, but it is typically a three to six-month program.

4. Will I receive training during the internship?

   Yes, you will actively participate in all training and development sessions.

5. What are the benefits of this internship?

   You will receive an attractive allowance, paid birthday leave, exposure to the corporate culture of a Fortune 100 company, opportunities to work with industry specialists, and more.

6. What is the work environment like at Sysco LABS?

   Sysco LABS fosters a culture of innovation, collaboration, and continuous learning. We are committed to creating a supportive and inclusive work environment where everyone can thrive.

7. Is this internship a paid position?

   Yes, you will receive an attractive allowance during the internship.

8. What opportunities are there for full-time employment after the internship?

   Upon successful completion of the internship, you may have the opportunity to join Sysco LABS as a full-time employee.

9. What skills will I gain during this internship?

   You will develop skills in IT operations, monitoring, incident management, problem-solving, analytical thinking, communication, and teamwork.

10. How do I apply for this internship?

    Please submit your resume and cover letter through our online application portal.