Role Overview: Télé-commercial(e) at Sysco Annecy

Sysco, the global leader in foodservice distribution, is seeking a highly motivated and results-oriented Télé-commercial(e) to join our team in Annecy. In this role, you will be responsible for generating sales and building strong customer relationships through telephone-based interactions. You will play a critical role in connecting our customers with the high-quality food and non-food products they need to succeed.

As a Télé-commercial(e), you will be the primary point of contact for your assigned customer accounts. You will proactively reach out to customers to understand their needs, present product offerings, and process orders. Your ability to communicate effectively, build rapport, and provide exceptional customer service will be essential to your success.

A Day in the Life of a Télé-commercial(e)

Your day will be dynamic and varied, filled with opportunities to connect with customers and drive sales. Here’s a glimpse of what you can expect:

• Morning: Start your day by reviewing your sales targets and prioritizing your customer outreach. Prepare for your calls by reviewing customer order history and identifying potential opportunities.
• Mid-day: Spend the bulk of your time making outbound calls to existing and potential customers. Present Sysco’s product offerings, answer questions, and provide solutions to meet their specific needs.
• Afternoon: Process customer orders accurately and efficiently. Follow up on any outstanding issues and ensure customer satisfaction. Update customer records and sales activity in the CRM system.
• End of Day: Review your sales performance and identify areas for improvement. Prepare for the next day by organizing your customer list and researching new product offerings.

Throughout the day, you will collaborate with other team members, including sales managers, customer service representatives, and product specialists, to ensure a seamless customer experience.

Why Annecy?

Annecy, often called the “Pearl of the French Alps,” is a beautiful city located in the Haute-Savoie region of France. It offers a high quality of life with stunning natural surroundings, a rich cultural heritage, and a thriving economy. Working in Annecy provides access to a wide range of outdoor activities, including skiing, hiking, and boating on Lake Annecy.

Sysco's presence in Annecy offers a unique opportunity to be part of a global company while enjoying the benefits of living in a smaller, more intimate community. The city boasts a vibrant culinary scene, making it an ideal location for professionals passionate about food and the foodservice industry.

Career Path and Growth Opportunities

Sysco is committed to providing its employees with opportunities for professional growth and advancement. As a Télé-commercial(e), you will have access to ongoing training and development programs to enhance your skills and knowledge. Potential career paths for successful Télé-commercial(e) include:

• Senior Télé-commercial(e): With experience and proven performance, you can advance to a senior role, taking on more complex accounts and mentoring junior team members.
• Account Manager: Transition to an outside sales role, managing a portfolio of key accounts and developing strategic partnerships.
• Sales Manager: Lead and manage a team of Télé-commercial(e), providing guidance, coaching, and support to achieve sales targets.
• Specialist Roles: Explore opportunities in product management, marketing, or customer service, leveraging your sales experience and product knowledge.

Sysco encourages internal mobility and provides resources to help employees develop their careers within the company.

Salary & Benefits

Sysco offers a competitive salary and benefits package that is designed to attract and retain top talent. While the exact salary for this position may vary based on experience and qualifications, the typical salary range for a Télé-commercial(e) in Annecy is between €30,000 and €45,000 per year. In addition to base salary, you may also be eligible for commission based on sales performance.

Our benefits package includes:

• Comprehensive health insurance
• Paid time off and holidays
• Retirement plan with company match
• Employee stock purchase plan
• Life insurance
• Disability insurance
• Professional development opportunities
• Employee assistance program
• Wellness programs
• Employee discounts on Sysco products

Sysco Culture: Connecting the World, Caring for Each Other

At Sysco, we are more than just a foodservice distributor. We are a team of passionate individuals dedicated to connecting the world by distributing food and caring for each other. Our culture is built on a foundation of integrity, teamwork, and customer focus.

We value diversity and inclusion and believe that everyone deserves to be treated with respect and dignity. We are committed to creating a workplace where all employees feel valued, supported, and empowered to reach their full potential.

We are also committed to sustainability and environmental responsibility. We are constantly working to reduce our environmental impact and promote sustainable practices throughout our supply chain.

How to Apply

If you are a highly motivated and results-oriented individual with a passion for sales and customer service, we encourage you to apply for the Télé-commercial(e) position at Sysco Annecy. To apply, please submit your resume and cover letter through our online application portal.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Frequently Asked Questions (FAQ)

1. What are the key responsibilities of a Télé-commercial(e)? The key responsibilities include conducting outbound calls, presenting product offerings, building customer relationships, processing orders, and resolving customer issues.
2. What qualifications are required for this position? We require a high school diploma or equivalent and proven experience in sales or telemarketing. A bachelor's degree in business or a related field is preferred.
3. What is the salary range for this position? The typical salary range for a Télé-commercial(e) in Annecy is between €30,000 and €45,000 per year, depending on experience and qualifications.
4. What benefits does Sysco offer? We offer a comprehensive benefits package that includes health insurance, paid time off, retirement plan, employee stock purchase plan, and more.
5. What is the career path for a Télé-commercial(e)? Potential career paths include Senior Télé-commercial(e), Account Manager, Sales Manager, and specialist roles in product management or marketing.
6. What is the work environment like at Sysco? Sysco fosters a culture of teamwork, integrity, and customer focus. We value diversity and inclusion and provide opportunities for professional growth.
7. How do I apply for this position? You can apply by submitting your resume and cover letter through our online application portal.
8. What is the interview process like? The interview process typically includes a phone screening, an in-person interview, and a final interview with the hiring manager.
9. What is Sysco's policy on diversity and inclusion? Sysco is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
10. What opportunities are there for professional development? Sysco provides ongoing training and development programs to help employees enhance their skills and knowledge.