Outbound Warehouse Supervisor - Sysco Ottawa

Role Overview

The Outbound Warehouse Supervisor role at Sysco Ottawa is a critical leadership position responsible for managing all night shift activities, with a primary focus on the selection function. This involves utilizing engineered labor standards to ensure accuracy in order picking and timely departures. The supervisor plays a vital role in coaching and training team members, ensuring safety compliance, and driving overall warehouse productivity.

A Day in the Life

A typical day for an Outbound Warehouse Supervisor at Sysco Ottawa involves a variety of tasks and responsibilities:

• Team Management: Providing ongoing coaching, training, and encouragement to warehouse team members. Supporting them in meeting productivity goals by effectively utilizing engineered labor standards.
• Technology Support: Assisting team members with technology systems such as Motorola RF scanners, Zebra printers, tablets, and the CANVAS warehouse management system.
• Safety Compliance: Ensuring compliance with all company safety programs and industry regulations. Conducting daily proactive safety measures like warehouse inspections, coach cards, observations, and facility audits.
• Scheduling and Planning: Preparing work schedules, including vacation schedules, to ensure adequate staffing levels.
• Performance Analysis: Distributing and analyzing incentive program data, working with team members to improve performance. Generating and analyzing productivity reports to identify areas for improvement.
• Problem Solving: Identifying and managing barriers that cause indirect time, and recording work delays in the SWMS system.
• Budget Support: Assisting the Warehouse Manager in preparing the annual warehouse budget and monitoring it on a weekly basis. Developing and implementing cost reduction action plans.
• Administrative Tasks: Ensuring the accuracy of timecards, approvals, and scheduling of direct reports.
• Union Relations (if applicable): Understanding and interpreting the Collective Bargaining Agreement (CBA), and participating in grievance, mediation, and arbitration procedures.
• Food Safety: Complying with Sysco’s Food Safety Policy and procedures to ensure food safety, quality, and legality requirements are met.
• EHS Responsibility: Driving Environmental, Health and Safety performance by acting as an example and holding their team accountable to complying with EHS programs, policies, and requirements.

Why Ottawa, Ontario?

Ottawa, the capital of Canada, offers a high quality of life with a blend of urban amenities and natural beauty. The city has a thriving job market, particularly in the technology and government sectors, and a lower cost of living compared to other major Canadian cities like Toronto or Vancouver. Ottawa boasts a rich cultural scene, with numerous museums, galleries, and festivals. The city is also known for its outdoor recreational opportunities, including hiking, biking, and water sports along the Ottawa River and Rideau Canal. Choosing a career in Ottawa means enjoying a balanced lifestyle with access to both professional and personal opportunities.

Career Path

The Outbound Warehouse Supervisor role provides a solid foundation for career advancement within Sysco. Potential career paths include:

• Warehouse Manager: Overseeing all aspects of warehouse operations.
• Operations Manager: Managing multiple departments within the distribution center.
• Supply Chain Manager: Leading the supply chain function for a specific region or product category.
• Logistics Manager: Managing transportation and distribution logistics.
• Senior Leadership Roles: Opportunities to advance into senior management positions within Sysco.

Salary & Benefits

The estimated salary range for an Outbound Warehouse Supervisor in Ottawa, Ontario is between $65,000 and $85,000 per year, depending on experience and qualifications. Sysco also offers a comprehensive benefits package, including:

• Health Insurance: Medical, dental, and vision coverage.
• Paid Time Off: Vacation, sick leave, and holidays.
• Retirement Plan: 401k or equivalent with company match.
• Employee Stock Purchase Plan: Opportunity to purchase Sysco stock at a discounted rate.
• Life Insurance: Coverage for employees and their families.
• Disability Insurance: Short-term and long-term disability coverage.
• Employee Assistance Program (EAP): Confidential counseling and support services.
• Wellness Programs: Programs designed to promote employee health and well-being.
• Tuition Reimbursement: Financial assistance for continuing education.
• Professional Development: Training and development opportunities to enhance skills and knowledge.
• Employee Discount Program: Discounts on various products and services.

Sysco Culture

At Sysco, the culture is built on a foundation of diversity, equity, and inclusion. The company strives to create a workplace where every colleague feels valued, respected, and has the opportunity to thrive. Sysco is committed to fostering a sense of belonging and encourages collaboration and teamwork. The company also places a strong emphasis on safety, ethical conduct, and social responsibility. Sysco's core values include integrity, teamwork, excellence, and a customer-centric approach.

How to Apply

Interested candidates are encouraged to apply online through the Sysco careers website. The application process typically involves submitting a resume and cover letter, completing an online application form, and participating in interviews with the hiring team.

Frequently Asked Questions (FAQ)

1. What is the typical work schedule for an Outbound Warehouse Supervisor? The role primarily manages the night shift, so the schedule will typically involve evening and overnight hours. Specific schedules may vary based on operational needs.
2. What kind of training is provided for this role? Sysco provides comprehensive training on warehouse operations, safety procedures, technology systems, and leadership skills. Ongoing training and development opportunities are also available.
3. What are the key performance indicators (KPIs) for this role? Key performance indicators include order accuracy, on-time departures, productivity metrics, safety compliance, and team performance.
4. What is the dress code in the warehouse? The dress code typically involves wearing comfortable and safe attire, including closed-toe shoes and appropriate work gloves and safety gear.
5. What opportunities are there for advancement at Sysco? Sysco offers a wide range of opportunities for advancement within the company, including roles in warehouse management, operations, supply chain, and leadership.
6. How does Sysco support employee well-being? Sysco offers a variety of programs and resources to support employee well-being, including wellness programs, employee assistance programs, and access to health and financial resources.
7. What is Sysco's commitment to diversity and inclusion? Sysco is committed to creating a diverse and inclusive workplace where all employees feel valued and respected. The company has various initiatives and programs in place to promote diversity and inclusion.
8. What is the company's policy on safety? Safety is a top priority at Sysco. The company has comprehensive safety programs and procedures in place to protect employees and prevent accidents.
9. What technology is used in the warehouse? The warehouse utilizes various technology systems, including Motorola RF scanners, Zebra printers, tablets, and the CANVAS warehouse management system.
10. What is the team dynamic like in the Ottawa warehouse? The Ottawa warehouse team is known for its collaborative and supportive environment. Team members work together to achieve common goals and provide excellent service to customers.