Part-Time Merchandise Experience Colleague at Sysco Houston: Your Opportunity

Are you a detail-oriented individual with a passion for merchandising and customer service? Do you thrive in a fast-paced environment and enjoy creating a positive shopping experience? If so, Sysco Houston is looking for a Part-Time Merchandise Experience Colleague to join our team! As a vital member of our Sysco To Go (Division of USA I) cash and carry location, you'll play a key role in ensuring efficient store operations, maintaining product availability, and reducing shrink.

Role Overview

As a Part-Time Merchandise Experience Colleague, your primary responsibility is to keep the store shelves stocked, organized, and visually appealing. You'll work closely with the merchandise leads and backroom coordinators to prioritize stocking based on store needs and customer demand. You'll also be responsible for ensuring that all products are properly rotated using the first-in, first-out (FIFO) method to minimize waste and ensure freshness.

In addition to stocking and organizing merchandise, you'll also play a key role in providing excellent customer service. You'll be expected to greet customers with a friendly and approachable demeanor, answer their questions about products and promotions, and provide personalized recommendations based on their needs. You'll also be responsible for handling customer complaints and escalating them to management when necessary.

A Day in the Life

Here's a glimpse into what a typical day might look like as a Part-Time Merchandise Experience Colleague:

• Opening Procedures: Arrive on time for the shift meeting, review daily tasks, and ensure your assigned areas are clean and presentable.
• Stocking: Stock pallets from the drop list and freight received from Opsite and DSD deliveries. Check backroom inventory for out-of-stock items on the sales floor and restock as needed.
• Zoning: Straighten and organize merchandise, face products for a neat appearance, and remove damaged or misplaced items.
• Sign Maintenance: Check for damaged, outdated, or missing signage and replace or update as necessary.
• Area Maintenance: Keep assigned areas clean and free of debris. Report any safety hazards or maintenance issues.
• Customer Service: Greet customers, answer questions, provide product recommendations, and handle complaints.
• Closing Procedures: Begin final zone of assigned areas, ensure merchandise is secured and organized, and assist in cleaning as directed.

Why Houston, Texas?

Houston, Texas, is a vibrant and diverse city with a thriving culinary scene. As the fourth-largest city in the United States, Houston offers a wide range of opportunities for personal and professional growth. The Sysco Houston location provides a great opportunity to be part of a team that serves the diverse culinary needs of this dynamic city. Houston’s lower cost of living compared to other major metropolitan areas also makes it an attractive place to live and work.

Career Path

Sysco is committed to providing opportunities for growth and development for its employees. A Part-Time Merchandise Experience Colleague can advance within the company through demonstrating strong performance, taking on additional responsibilities, and participating in training programs. Potential career paths include:

• Merchandise Lead: Oversee a team of merchandise colleagues and ensure efficient store operations.
• Backroom Coordinator: Manage backroom inventory and coordinate stocking activities.
• Customer Service Representative: Provide more in-depth customer support and resolve complex issues.
• Sales Associate: Develop relationships with customers and sell Sysco products and services.
• Management Roles: With experience and dedication, opportunities for management positions may arise.

Salary & Benefits

The estimated annual salary range for a Part-Time Merchandise Experience Colleague in Houston, Texas is between $30,000 and $38,000. This range is based on market research and may vary depending on experience and qualifications.

In addition to competitive pay, Sysco offers a comprehensive benefits package to eligible employees, including:

• Health insurance (medical, dental, vision)
• 401(k) retirement plan with company match
• Paid time off (PTO)
• Employee assistance program (EAP)
• Employee discount on Sysco products
• Training and development opportunities

Sysco Culture

Sysco is a company that values its employees and is committed to creating a positive and supportive work environment. We believe in teamwork, collaboration, and continuous improvement. We encourage our employees to share their ideas and contribute to the success of the company.

How to Apply

If you're interested in joining the Sysco Houston team as a Part-Time Merchandise Experience Colleague, we encourage you to apply online. Please submit your resume and cover letter, highlighting your relevant experience and skills.

FAQ

1. What are the essential functions of this role? The essential functions include stocking, zoning, sign maintenance, area maintenance, and customer service.
2. What is the work environment like? The work environment is a fast-paced retail setting within a cash and carry store.
3. What kind of training will I receive? You will receive on-the-job training and may have opportunities for additional training programs.
4. Is there potential for advancement? Yes, Sysco offers opportunities for advancement based on performance and dedication.
5. What is the dress code? The dress code is typically casual but professional, with company-provided shirts and closed-toe shoes.
6. What are the typical hours for this part-time position? Hours vary but generally involve a set schedule during store operating hours, including weekends and holidays.
7. Do I need to be bilingual to apply? While not required, bilingual proficiency in English and Spanish is preferred.
8. What kind of skills are valuable in this role? Organization, attention to detail, customer service, and the ability to work in a team are valuable skills.
9. What is the interview process like? The interview process typically involves a phone screening and an in-person interview with the hiring manager.
10. What should I bring with me on the first day? You should bring a valid form of identification and any required documentation for onboarding.