Sales Administrator at Sysco - Appleton, Wisconsin

Role Overview

The Sales Administrator position at Sysco's Central Warehouse in Appleton, Wisconsin, is a crucial role that bridges the gap between the organization and its customers. This role requires a dynamic individual who can handle a variety of responsibilities, ensuring customer expectations are not only met but exceeded. Working closely with various departments, including Warehouse, Merchandising, Pricing, and Accounting, this position demands excellent communication, customer relations, and time management skills.

A Day in the Life of a Sales Administrator

Each day as a Sales Administrator at Sysco brings a diverse range of tasks and challenges. Here's a glimpse into what a typical day might involve:

• Order Processing: You'll start by processing incoming orders, ensuring they align with both departmental and warehouse requirements. This involves accurately entering orders into the system and verifying details.
• Collaboration with Teams: You will actively collaborate with buyers and warehouse personnel to confirm that customer order needs are fulfilled promptly and efficiently.
• Problem Resolution: A significant portion of your day will be dedicated to resolving customer inquiries and issues related to order placement, modifications, billing, payments, pricing, delivery, and product information.
• National Account Management: You'll handle special order processing for National Accounts, requiring meticulous attention to detail and accurate form submission to the Supervisor, Customer Service & National Accounts.
• Freight Claim Management: You will manage the process of freight claims by submitting claims to freight carriers in a timely manner, tracking their progress, and ensuring resolution.
• Vendor Returns: As needed, you'll enter Vendor Return Orders in the SUS system, coordinating the return process with both vendors and warehouse staff.
• Customer Communication: You will proactively communicate with customers via call tags sent through postal mail or email. You will also arrange LTL pickups for returns and enter these pickups in SUS.
• Proactive Follow-Up: Providing proactive follow-up communication to both customers and the management team is essential to keep everyone informed and address concerns promptly.
• Compliance: Adhering to company policies, State/Federal laws, regulations, and policies is paramount to ensure ethical and safe business practices.
• Safety: Observing safety rules and reporting any unsafe conditions to the supervisor helps maintain a safe working environment.
• Additional Tasks: You will also be required to undertake any other duties as assigned by the supervisor.

Why Appleton, Wisconsin?

Appleton, Wisconsin, offers a blend of small-town charm and big-city amenities, making it an attractive place to live and work. Here’s why Appleton is a great location for your career:

• Affordable Living: Appleton boasts a lower cost of living compared to many other cities in the United States, making it an ideal place to build a stable financial future.
• Strong Community: Known for its friendly residents and community-focused atmosphere, Appleton provides a welcoming environment for newcomers and families.
• Quality Education: The city offers access to excellent schools and educational institutions, making it a great place for families with children.
• Outdoor Activities: With numerous parks, trails, and recreational facilities, Appleton offers plenty of opportunities for outdoor activities, allowing you to maintain a healthy and active lifestyle.
• Cultural Attractions: Appleton is home to various cultural attractions, including museums, theaters, and art galleries, providing a rich and diverse cultural experience.
• Career Opportunities: Appleton has a diverse economy with opportunities in various industries, making it an excellent place to advance your career.

Career Path for a Sales Administrator at Sysco

Starting as a Sales Administrator at Sysco opens doors to a variety of career advancement opportunities within the company. Here’s a potential career path you could follow:

• Sales Administrator: The starting point, where you gain experience in order processing, customer service, and collaboration with different departments.
• Senior Sales Administrator: With experience and proven performance, you can advance to a Senior Sales Administrator role, taking on more complex tasks and responsibilities.
• Customer Service Supervisor: You can move into a supervisory role, overseeing a team of sales administrators and ensuring high-quality customer service.
• Account Manager: Transitioning into an Account Manager position allows you to manage key customer accounts, build relationships, and drive sales growth.
• Sales Manager: With strong leadership and sales skills, you can become a Sales Manager, leading a team of account managers and developing sales strategies.
• Operations Manager: Opportunities may also arise in operations management, where you can oversee warehouse operations and ensure efficient order fulfillment.

Salary and Benefits

The salary range for a Sales Administrator in Appleton, Wisconsin, typically falls between $38,000 and $50,000 per year, depending on experience and qualifications. Sysco also provides a comprehensive benefits package, including:

• Healthcare: Comprehensive medical, dental, and vision plans to keep you and your family healthy.
• Financial Security: 401(k) retirement plan with company match and employee stock purchase plan (ESPP) to help you plan for the future.
• Paid Time Off: Generous paid time off (PTO) and vacation days to maintain a healthy work-life balance.
• Insurance: Life insurance and disability insurance (short-term and long-term) to protect you and your family in case of unforeseen circumstances.
• Education: Tuition reimbursement to support your professional development and growth.
• Wellness: Wellness programs and employee assistance programs (EAP) to promote your overall well-being.
• Additional Perks: Employee discount programs, adoption assistance, parental leave, and commuter benefits to enhance your quality of life.

Sysco Culture

Sysco prides itself on fostering a culture of inclusivity, respect, and growth. Here are some aspects of Sysco's culture that make it a great place to work:

• Teamwork: Sysco emphasizes teamwork and collaboration, encouraging employees to work together to achieve common goals.
• Customer Focus: A strong focus on customer satisfaction drives every aspect of the business, ensuring that customers receive the best possible service.
• Innovation: Sysco encourages innovation and continuous improvement, empowering employees to contribute new ideas and solutions.
• Ethics: A commitment to ethical business practices and integrity ensures that Sysco operates with the highest standards of conduct.
• Diversity and Inclusion: Sysco values diversity and inclusion, creating a welcoming and supportive environment for employees from all backgrounds.
• Career Development: Opportunities for career development and advancement are available to help employees grow and reach their full potential.

How to Apply

If you are interested in joining the Sysco team as a Sales Administrator in Appleton, Wisconsin, here’s how to apply:

1. Visit the Sysco Careers Website: Go to the official Sysco careers page.
2. Search for the Sales Administrator Position: Use the search function to find the Sales Administrator position in Appleton, Wisconsin.
3. Review the Job Description: Carefully review the job description to ensure that your skills and experience align with the requirements.
4. Submit Your Application: Follow the online application process to submit your resume, cover letter, and any other required documents.
5. Prepare for the Interview: If your application is selected, prepare for the interview by researching Sysco and practicing common interview questions.
6. Follow Up: After the interview, follow up with the hiring manager to express your continued interest in the position.

Frequently Asked Questions (FAQ)

1. What are the key responsibilities of a Sales Administrator at Sysco?
The key responsibilities include processing orders, resolving customer issues, managing freight claims, and ensuring customer satisfaction.
2. What qualifications are required for this role?
A high school diploma, a minimum of two years of customer service experience, and proficiency in Microsoft Excel and Word are required.
3. What is the typical career path for a Sales Administrator at Sysco?
The career path can lead to roles such as Senior Sales Administrator, Customer Service Supervisor, Account Manager, and Sales Manager.
4. What is the salary range for this position in Appleton, Wisconsin?
The salary range typically falls between $38,000 and $50,000 per year, depending on experience and qualifications.
5. What benefits does Sysco offer to its employees?
Sysco offers comprehensive healthcare, financial security, paid time off, insurance, education, and wellness benefits.
6. What is the company culture like at Sysco?
Sysco fosters a culture of teamwork, customer focus, innovation, ethics, and diversity and inclusion.
7. How can I apply for the Sales Administrator position at Sysco?
You can apply by visiting the Sysco careers website, searching for the position in Appleton, Wisconsin, and submitting your application online.
8. What skills are essential for success in this role?
Essential skills include customer service, communication, time management, problem-solving, and proficiency in Microsoft Office.
9. Is there room for growth and advancement within Sysco?
Yes, Sysco provides opportunities for career development and advancement, helping employees grow and reach their full potential.
10. What is the work environment like in the Sysco Central Warehouse in Appleton, Wisconsin?
The work environment is typically fast-paced and collaborative, requiring employees to work effectively as part of a team to meet customer needs.