Supervisor, Outbound - FreshPoint Chicago

Role Overview

As a Supervisor, Outbound at FreshPoint Chicago (a division of Bix Produce and part of Sysco), you'll be at the heart of our operations, ensuring the smooth and efficient flow of fresh produce from our warehouse to our customers. This is a critical role that demands leadership, attention to detail, and a commitment to quality and safety. You'll be responsible for overseeing a team of material handlers, selectors, and partial-order pullers, ensuring that orders are accurately and efficiently fulfilled while maintaining a safe and productive work environment.

A Day in the Life

Your day will be dynamic and fast-paced, requiring you to juggle multiple priorities. Here's a glimpse of what you can expect:

• Shift Management: Supervising daily processes on the dock and in coolers during the night shift to ensure efficient operations.
• Team Leadership: Reviewing, coaching, and developing outbound associates, fostering a positive and productive work environment.
• Performance Monitoring: Monitoring work performance, ensuring adherence to company policies, safety regulations, and quality standards.
• Policy Enforcement: Interpreting and enforcing company policies, issuing disciplinary actions when necessary.
• Communication: Holding daily pre-shift meetings to communicate goals, expectations, and any relevant updates to the team.
• Resource Management: Managing labor hours and consumable supplies within budget, optimizing resource allocation.
• Scheduling: Preparing work schedules to ensure adequate staffing levels and efficient workflow.
• Problem Solving: Performing item substitutions when necessary, communicating changes to relevant departments, and resolving any issues that arise during the shift.
• Quality Control: Spot-checking orders for accuracy and quality, addressing any discrepancies and ensuring customer satisfaction.
• Equipment Inspection: Inspecting material handling equipment daily for safe operation and coordinating required repairs with the maintenance department.
• Collaboration: Communicating with sales, purchasing, and inventory control departments regarding order issues and collaborating with other supervisors to ensure smooth operations.

Why FreshPoint Chicago?

FreshPoint Chicago offers a unique opportunity to work with fresh, high-quality produce in a dynamic and growing environment. As part of the Sysco family, you'll have access to extensive resources and career development opportunities. Chicago itself is a vibrant city with a thriving culinary scene, making it an ideal location for anyone passionate about food and the foodservice industry.

Career Path

This role can be a stepping stone to various career paths within Sysco and FreshPoint. Potential advancement opportunities include:

• Manager, Outbound: Overseeing all outbound operations for a larger facility or region.
• Warehouse Manager: Managing all aspects of warehouse operations, including inbound, outbound, and inventory control.
• Operations Manager: Leading multiple departments within the facility, with responsibility for overall operational efficiency and performance.
• Supply Chain Manager: Overseeing the entire supply chain process, from sourcing to delivery.

Salary & Benefits

Sysco offers a competitive salary and benefits package that includes:

• Competitive salary commensurate with experience.
• Comprehensive health insurance (medical, dental, vision).
• Paid time off (PTO) including vacation, sick leave, and holidays.
• 401(k) retirement savings plan with company match.
• Employee stock purchase program (ESPP).
• Life insurance and accidental death and dismemberment (AD&D) insurance.
• Short-term and long-term disability insurance.
• Employee assistance program (EAP).
• Wellness programs.
• Tuition reimbursement.
• Employee discount programs.

Sysco Culture

Sysco is committed to creating a diverse and inclusive workplace where all employees feel valued and respected. We believe in fostering a culture of teamwork, collaboration, and continuous improvement. Our core values include:

• Integrity: We conduct business with honesty and transparency.
• Excellence: We strive for excellence in everything we do.
• Teamwork: We work together to achieve common goals.
• Inclusion: We embrace diversity and create a welcoming environment for all.
• Responsibility: We take ownership of our actions and results.

How to Apply

To apply for the Supervisor, Outbound position at FreshPoint Chicago, please submit your resume and cover letter through the Sysco careers website. We encourage you to highlight your relevant experience, skills, and qualifications in your application.

Frequently Asked Questions (FAQ)

1. What are the key responsibilities of a Supervisor, Outbound? The key responsibilities include supervising daily processes on the dock and in coolers, reviewing and developing outbound associates, monitoring work performance, enforcing company policies, managing labor hours and supplies, preparing work schedules, and ensuring quality control.
2. What qualifications are required for this role? The required qualifications include a High School diploma or equivalent, 1+ year of operations/warehouse experience in shipping and receiving perishable products, and the ability to supervise, motivate, and train hourly employees.
3. What is the work environment like at FreshPoint Chicago? The work environment is dynamic and fast-paced, requiring the ability to juggle multiple priorities and work effectively under pressure.
4. What are the opportunities for career advancement at Sysco? Sysco offers numerous opportunities for career advancement, including roles such as Manager, Outbound, Warehouse Manager, Operations Manager, and Supply Chain Manager.
5. What benefits does Sysco offer? Sysco offers a comprehensive benefits package that includes health insurance, paid time off, a 401(k) retirement savings plan, an employee stock purchase program, and more.
6. What is the company culture like at Sysco? Sysco is committed to creating a diverse and inclusive workplace where all employees feel valued and respected. The company fosters a culture of teamwork, collaboration, and continuous improvement.
7. What type of training is provided to new supervisors? New supervisors receive training on company policies, safety procedures, warehouse operations, and leadership skills.
8. What is the typical shift for this position? This is primarily a night shift position. Specific hours may vary depending on the needs of the business.
9. How does Sysco support employee development? Sysco supports employee development through various programs, including tuition reimbursement, professional development opportunities, and on-the-job training.
10. What is the dress code for this position? The dress code is business casual and safety shoes are required while working in the warehouse. Specific details will be provided during the onboarding process.