Télé-commercial(e) at Sysco France - Annecy

Role Overview

Sysco, the global leader in food and non-food product distribution for foodservice professionals, is seeking a motivated and customer-focused Télé-commercial(e) (Telesales Representative) to join our team in Annecy, France. As a vital part of our sales team, you will be responsible for managing and developing a portfolio of professional restaurant clients through telephone communication. This role is crucial in maintaining strong customer relationships, identifying client needs, and proposing tailored solutions from our wide range of products.

A Day in the Life

As a Télé-commercial(e), your day will be dynamic and focused on customer engagement and sales growth. Here’s a glimpse of what your day might look like:

• Morning (8:00 AM - 12:00 PM): You’ll start by reviewing your client portfolio and prioritizing calls based on urgency and potential sales opportunities. You will make outbound calls to existing clients to check on their satisfaction, understand their current needs, and inform them about new products or promotions.
• Midday (12:00 PM - 1:00 PM): Lunch break to recharge and collaborate with team members.
• Afternoon (1:00 PM - 4:00 PM): You will continue making outbound calls, focusing on upselling and cross-selling opportunities. This involves identifying additional products or services that can benefit your clients and increase their order value. You’ll also handle inbound calls from clients with inquiries, orders, or complaints, ensuring prompt and effective resolution.
• Late Afternoon (4:00 PM - 4:20 PM): End the day by updating customer records in the CRM system, documenting call outcomes, and preparing for the next day's activities. You will also attend a brief team meeting to discuss successes, challenges, and strategies for improvement.

Why Annecy?

Annecy, often referred to as the “Venice of the Alps,” is a picturesque city located in the Auvergne-Rhône-Alpes region of France. Known for its stunning lake, canals, and surrounding mountains, Annecy offers a unique blend of natural beauty and urban charm. Working in Annecy provides an exceptional quality of life, with opportunities for outdoor activities such as hiking, biking, and water sports. The city also boasts a rich cultural scene, with numerous festivals, museums, and historical sites. Sysco France is proud to have a presence in this vibrant community, offering our employees a rewarding career in a beautiful and inspiring setting.

Career Path

Sysco is committed to the growth and development of our employees. The Télé-commercial(e) role is an excellent starting point for a rewarding career in sales and account management. Here’s a potential career path you could follow:

1. Télé-commercial(e): As a Telesales Representative, you will focus on managing and developing a portfolio of clients through telephone communication.
2. Senior Télé-commercial(e): With experience and proven success, you can advance to a senior role, taking on more complex accounts and mentoring junior team members.
3. Key Account Manager: This role involves managing larger, more strategic accounts, building long-term relationships, and driving significant revenue growth.
4. Sales Manager: As a Sales Manager, you will lead and coach a team of sales representatives, setting targets, and implementing strategies to achieve sales goals.
5. Regional Sales Director: This senior leadership role involves overseeing sales operations in a specific region, developing and executing sales strategies, and driving overall revenue growth.

Salary & Benefits

Sysco France offers a competitive salary and benefits package to attract and retain top talent. The estimated salary range for the Télé-commercial(e) role in Annecy is between €30,000 and €45,000 per year, depending on experience and qualifications. In addition to the base salary, Sysco provides a comprehensive benefits package, including:

• Comprehensive health insurance coverage (medical, dental, vision)
• Paid time off (vacation, sick leave, holidays)
• Retirement savings plan with company match
• Employee assistance program (EAP)
• Opportunities for professional development and career advancement
• Employee discounts on Sysco products and services
• Life insurance and disability coverage
• Flexible spending accounts (FSA)
• Wellness programs
• Training and development programs
• Support for continuing education

Sysco Culture

At Sysco, we are more than just a company; we are a community of passionate individuals dedicated to connecting the world through food and taking care of each other. Our culture is built on the following core values:

• Integrity: We conduct business with honesty, transparency, and ethical behavior.
• Excellence: We strive for excellence in everything we do, from product quality to customer service.
• Teamwork: We work together as a team, collaborating and supporting each other to achieve common goals.
• Inclusion: We embrace diversity and create a welcoming and inclusive environment for all employees.
• Responsibility: We take responsibility for our actions and are committed to sustainability and social responsibility.

How to Apply

If you are a motivated and customer-focused sales professional looking for a rewarding career with a global leader, we encourage you to apply for the Télé-commercial(e) role at Sysco France in Annecy. To apply, please submit your resume and cover letter through our online application portal. We look forward to hearing from you!

FAQ

1. What are the key responsibilities of a Télé-commercial(e)?

   The key responsibilities include managing and developing a portfolio of professional restaurant clients via telephone, identifying client needs, proposing tailored solutions, and achieving sales targets.

2. What qualifications are required for this role?

   The required qualifications include proven experience in sales, preferably in a telesales environment, knowledge of the food service industry (RHF) is a plus, strong communication and interpersonal skills, and the ability to build and maintain strong customer relationships.

3. What is the salary range for this position?

   The estimated salary range for the Télé-commercial(e) role in Annecy is between €30,000 and €45,000 per year, depending on experience and qualifications.

4. What benefits does Sysco France offer?

   Sysco France offers a comprehensive benefits package, including health insurance, paid time off, retirement savings plan, employee assistance program, and opportunities for professional development.

5. What is the work schedule for this role?

   The work schedule is typically from 8:00 AM to 4:20 PM, Monday through Friday.

6. What opportunities for career advancement are available at Sysco?

   Sysco offers numerous opportunities for career advancement, including progression to Senior Télé-commercial(e), Key Account Manager, Sales Manager, and Regional Sales Director.

7. What is the company culture like at Sysco?

   Sysco has a culture built on integrity, excellence, teamwork, inclusion, and responsibility. We are committed to creating a positive and supportive work environment for all employees.

8. How does Sysco support employee development?

   Sysco supports employee development through training programs, mentorship opportunities, and tuition reimbursement for continuing education.

9. Is Sysco an equal opportunity employer?

   Yes, Sysco is an equal opportunity employer and is committed to creating a diverse and inclusive workplace.

10. How can I apply for this position?

    You can apply for the Télé-commercial(e) role at Sysco France in Annecy by submitting your resume and cover letter through our online application portal.