Sysco Will Call Associate - Oahu, Hawaii

Role Overview

As a Will Call Associate at Sysco Hawaii-Oahu, you'll be the face of our company for customers picking up their orders. This role is crucial in ensuring a smooth and efficient will-call process, from order processing to customer service. You'll handle various tasks, including taking orders, coordinating pick-ups, managing inventory lists, and assisting with cash sales. Your ability to provide excellent customer service, manage transactions accurately, and maintain a safe working environment will be essential to your success.

A Day in the Life

Here’s what a typical day might look like for a Will Call Associate:

1. Morning: Arrive and prepare the will-call area for the day. Review the list of scheduled pick-ups and ensure all orders are ready.
2. Order Processing: Take customer orders, key in national account special orders, and process any necessary paperwork.
3. Customer Interaction: Greet customers, assist them with their orders, and address any questions or concerns they may have.
4. Coordination: Coordinate customer will-call pick-ups, ensuring orders are accurate and ready for pick-up.
5. Inventory Management: Create and distribute inventory lists for the employee cash sales program, take orders, and hand out orders.
6. Problem Solving: Resolve any issues related to orders, payments, or customer service.
7. Afternoon: Continue processing orders and assisting customers. Perform assigned duties during downtime, such as restocking shelves or organizing the will-call area.
8. End of Day: Balance the cash drawer, prepare reports, and ensure the will-call area is clean and organized for the next day.

Why Oahu, Hawaii?

Oahu, known as “The Gathering Place,” offers a unique blend of urban and natural beauty. Working in Oahu provides access to stunning beaches, vibrant cultural experiences, and a diverse culinary scene. Sysco Hawaii-Oahu provides a supportive and inclusive work environment, allowing you to enjoy a fulfilling career while experiencing the aloha spirit. The location also provides opportunities for personal growth and development, both professionally and personally.

Career Path

The Will Call Associate position is an excellent starting point for a career at Sysco. With experience and dedication, you can advance to roles such as:

• Senior Will Call Associate: Taking on more complex tasks and responsibilities, such as training new employees and managing the will-call area.
• Warehouse Supervisor: Overseeing warehouse operations, including inventory management and logistics.
• Customer Service Representative: Focusing on customer relations and resolving customer issues.
• Sales Representative: Building relationships with customers and generating sales.

Salary & Benefits

The compensation range for this position is competitive and commensurate with experience. The estimated salary range for a Will Call Associate in Oahu, Hawaii, is between $35,000 and $45,000 per year. In addition to a competitive salary, Sysco offers a comprehensive benefits package, including:

• Health Insurance: Medical, dental, and vision coverage.
• Paid Time Off: Vacation, sick, and holidays.
• Retirement Plan: 401(k) with company match.
• Employee Stock Purchase Plan: Opportunity to purchase Sysco stock at a discounted rate.
• Life Insurance: Coverage for peace of mind.
• Disability Insurance: Short-term and long-term disability coverage.
• Employee Assistance Program (EAP): Confidential counseling and support services.
• Wellness Programs: Resources and programs to support your physical and mental well-being.
• Tuition Reimbursement: Financial assistance for continuing education.
• Employee Discounts: Discounts on Sysco products.

Sysco Culture

Sysco is committed to creating a diverse and inclusive workplace where everyone feels valued and respected. We foster a culture of teamwork, collaboration, and innovation. Our core values include:

• Integrity: We conduct business with honesty and transparency.
• Excellence: We strive for excellence in everything we do.
• Teamwork: We work together to achieve common goals.
• Inclusion: We embrace diversity and create a welcoming environment for all.
• Responsibility: We are accountable for our actions and results.

How to Apply

If you are interested in joining the Sysco Hawaii-Oahu team as a Will Call Associate, please submit your application through the Sysco Careers website. Be sure to highlight your relevant skills and experience, including customer service, order processing, and inventory management.

Frequently Asked Questions (FAQ)

1. What are the working hours for this position?
   Working hours may vary but generally fall within standard business hours, Monday through Friday.
2. What is the dress code?
   The dress code is business casual.
3. Is there opportunity for overtime?
   Overtime may be available depending on business needs.
4. What training is provided?
   Comprehensive training is provided, including on-the-job training and formal training programs.
5. What is the company culture like?
   Sysco fosters a supportive and inclusive work environment.
6. Are there opportunities for advancement?
   Yes, Sysco offers opportunities for career advancement.
7. What is the interview process like?
   The interview process typically includes a phone screening and an in-person interview.
8. What skills are important for this role?
   Important skills include customer service, order processing, and communication skills.
9. Is prior experience required?
   Prior experience is preferred but not always required.
10. What is the work environment like?
    The work environment can be fast-paced and requires the ability to work in varying temperatures (cooler and/or freezer).