Will Call Driver at Sysco New Mexico: Delivering Exceptional Service

Role Overview

As a Will Call Driver at Sysco New Mexico, you are the face of our company for many of our customers. This role combines warehouse operations with customer service and requires a unique blend of physical capability, problem-solving skills, and communication expertise. You will be responsible for processing warehouse will call and special orders, meeting with customers to resolve issues, collecting payments, and ultimately contributing to increased sales and profitability. Your dedication to exceptional customer service will directly impact customer satisfaction and loyalty.

A Day in the Life of a Will Call Driver

Your day typically starts early, preparing for the day's will call orders. Here's a glimpse of what you can expect:

• Order Processing: Accurately and efficiently process will call and special orders using our PC-based system.
• Customer Interaction: Greet customers with a friendly and professional demeanor, assisting them with their orders and addressing any concerns.
• Problem Solving: Resolve customer issues related to orders, payments, or deliveries, ensuring a positive resolution.
• Payment Collection: Collect receivables and CODs accurately, following established procedures.
• Vehicle Operation: Safely operate a company vehicle to transport orders to customers within a 200-mile radius, even in adverse weather conditions.
• Physical Tasks: Lift and carry boxes weighing up to 100 pounds, utilizing hand trucks and dollies as needed to navigate customer premises.
• Documentation: Scan and maintain accurate records of checks, remittances, and other customer documents.
• Teamwork: Collaborate with warehouse staff and other team members to ensure smooth and efficient operations.

Why Albuquerque, New Mexico?

Albuquerque offers a unique blend of cultural richness and outdoor adventure. As the largest city in New Mexico, it boasts a vibrant arts scene, delicious Southwestern cuisine, and stunning natural landscapes. Living in Albuquerque provides access to:

• Outdoor Activities: Explore the Sandia Mountains, hike or bike along the Rio Grande, and enjoy the beautiful New Mexico sunsets.
• Cultural Experiences: Immerse yourself in Native American and Hispanic culture, visit historic landmarks, and attend local festivals.
• Affordable Living: Compared to many major cities, Albuquerque offers a lower cost of living, making it a great place to build a career and a life.
• Community Spirit: Experience the warm and welcoming atmosphere of a close-knit community.

Career Path at Sysco

Sysco is committed to employee growth and development. The Will Call Driver role can be a stepping stone to various career paths within the company. Potential career advancements include:

• Senior Will Call Driver: Taking on leadership responsibilities within the will call team.
• Warehouse Supervisor: Overseeing warehouse operations and staff.
• Customer Service Representative: Focusing on providing exceptional customer service and building strong relationships.
• Sales Representative: Transitioning into a sales role, leveraging your customer knowledge to drive revenue growth.
• Transportation Specialist: Specializing in logistics and transportation management.

Sysco provides ongoing training and development opportunities to help you achieve your career goals.

Salary & Benefits

Sysco offers a competitive salary and benefits package that includes:

• Competitive Salary: Based on experience and qualifications.
• Comprehensive Health Insurance: Medical, dental, and vision coverage to keep you and your family healthy.
• Paid Time Off: Vacation, sick leave, and holidays to ensure a healthy work-life balance.
• 401(k) Retirement Plan: Secure your future with a company-matched retirement plan.
• Employee Stock Purchase Plan: Invest in Sysco's success and grow your wealth.
• Life Insurance: Protection for you and your loved ones.
• Disability Insurance: Financial security in case of unexpected illness or injury.
• Flexible Spending Accounts: Save on healthcare and dependent care expenses.
• Employee Assistance Program: Confidential support for personal and work-related challenges.
• Wellness Programs: Promote healthy living and overall well-being.
• Tuition Reimbursement: Invest in your education and career development.
• Employee Discounts: Save on Sysco products and services.

Sysco Culture: Our Values

At Sysco, we are guided by a strong set of values that define our culture:

• Integrity: We conduct business with honesty and ethical behavior.
• Excellence: We strive for continuous improvement and exceeding expectations.
• Teamwork: We collaborate and support each other to achieve common goals.
• Inclusion: We embrace diversity and create a welcoming environment for all.
• Responsibility: We take ownership of our actions and commitments.

We believe in creating a positive and supportive work environment where every associate can thrive.

How to Apply

If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for the Will Call Driver position at Sysco New Mexico. To apply, please follow these steps:

1. Click on the "Apply Now" button at the top or bottom of this page.
2. Create an account or log in to your existing Sysco careers profile.
3. Complete the online application form, providing accurate and detailed information about your qualifications and experience.
4. Upload your resume and cover letter.
5. Submit your application.

We review applications on a rolling basis and will contact qualified candidates for an interview.

Frequently Asked Questions (FAQ)

1. What are the working hours for this position?
   The schedule is Tuesday-Saturday, 9:30 AM - 6:00 PM.
2. What type of vehicle will I be driving?
   You will be driving a company-provided vehicle suitable for delivering will call orders.
3. Is there a uniform requirement?
   Yes, Sysco provides a uniform to all Will Call Drivers.
4. What safety measures are in place for lifting heavy items?
   We provide training on proper lifting techniques and provide hand trucks and dollies to assist with moving heavy items.
5. What opportunities are there for professional development?
   Sysco offers a variety of training programs and development opportunities to help you grow your skills and advance your career.
6. Is there room for advancement within Sysco?
   Yes, Sysco is committed to promoting from within and provides opportunities for career advancement based on performance and qualifications.
7. What is the company culture like?
   Sysco has a supportive and inclusive company culture that values teamwork, integrity, and excellence.
8. What is the interview process like?
   The interview process typically involves an initial phone screening, followed by an in-person interview with the hiring manager and other team members.
9. Does Sysco offer relocation assistance?
   Relocation assistance is not typically offered for this position.
10. What is Sysco's policy on diversity and inclusion?
    Sysco is committed to creating a diverse and inclusive workplace where all associates are valued and respected.